Hotel 4 bintang Heidelberg yang Popular

レセプションの対応はとても良かったです。立地は観光エリアまで20分くらい歩きますが、フランクフルト等への電車が止まる中央駅には近く、スーツケースを持っての移動が楽でした。アメニティは自分でスマホから注文するのですが、スリッパ1つに1時間かかりました。またレセプション以外の従業員はあまり好印象ではありません。朝食もバイキングにプラスしてアラカルトメニューがあったようでお願いしたのですが、来ませんでした（結局食べてません)

Very convenient hotel if you don't want to stay at Heidelberg City Center. Easy to find, enough parking lots, good rooms, convenient, clean and quiet.

Vrij groot van de bekende keten Mariott gelegen aan de oevers van de Neckar in deelgemeente Bergheim dat we voor 1 nacht geboekt hadden. Wij hebben vandaar de wandeling gedaan naar de Mittlerbrücke en terug en ik moet zeggen dat is wel meer dan 10.000 stappen, m.a.w. toch een stevige wandeling. De kamers zijn zeer ruim en van alle comfort voorzien. Er is ook een (zeer koud) zwembad, sauna en fitnesszaal. Het ontbijt, bij goed weer, kan je buiten nemen aan de Neckar, een echte meerwaarde. Het restaurant van het hotel maakt gebruik van hetzelfde terras. Parking is ondergronds en zeer ruim maar niet goedkoop. Mariott verstrekte de service die je er mag verwachten. Het werd een luxueuze start van onze city trip aan Heidelberg.

This is a very nice, business traveler type hotel. Room was very comfortable and clean. We had a couple of problems, though: 1) we reserved a room with twin beds, and we were given a room with the beds made up as one king bed—we couldn’t separate them and it was too late to get a different room; and 2) the lights in the hallway on our floor didn’t work until they were able to fix them the next morning (that was worrisome). There was some renovation going on which seems to explain the lighting issue. The hotel was about halfway between the train station and the old town, with a tram stop almost directly in front, so it was very convenient.

We had a delightful stay at the Heidelberger Hof. The Hotel is around the corner from the Main Street, Hauptßtrase in the old town so ideally placed to visit the historic city. It is a 20 min walk from the Hauptbahnhof. The staff are friendly and very helpful. The rooms are warm, clean and comfortable. We had a comfortable double bed and good shower. It was not noisy either. There is a buffet, European breakfast on offer it is well presented and caters for guests with food allergies. Our group consisted of a vegetarian, gluten & nut allergies and we all found the breakfast sufficient. Check out was simple and we were able to store our cases. We enjoyed our break at this hotel and in Heidelberg and would recommend both for a weekend break

Pro: -very nice rooms with good bed, nice shower and small kitchen for coffee and simple cooking - choose a room at one of the top floors so you have from the balcony a bit of a view - easy to reach from Heidelberg Hbf train station parking either in parking under hotel (8 euro) or for free on a few places on the street. Con: - this neighborhood South Heidelberg feels new and industrial so don’t expect to see the old town, but that’s easy to reach by tram or local train.

Excellent location in a residential area, ideal for us visiting our granddaughter who is studying in Heidelberg. The Staff, service, friendliness and cleanliness was very good, as was the airconditioned room. Buffet breakfast, not included in room rate, had a good choice of food and a relatively modest price restaurant menu as well. Public transport, Tram, is just a few minutes walk from the hotel. However, the journey to the centre takes 10/15 minutes so not ideal for business travellers without a car. I can't comment on English being spoken as was mentioned in some reviews, as we didn't need to use it. Hotel only has payable private parking 🅿 but street parking outside the hotel is fine , our car was parked in the same place for 4 days, no problem. No hesitation in staying here again on our next visit to Heidelberg. There are NO Covid or sanitary restrictions at the hotel at this time.

Fortunately, we're able to cancel our reservation, literally the last minute for free. The hotel staff was really unprofessional, unfriendly, and unhelpful upon our arrival. One of the ladies behind the check in counter barely spoke English. We had to wait 30min before our rooms would be ready, she did not offer us to put away our luggage (after I asked we were shown in the o the storage room, nobody helped us carry the bags..ans the room was left with the door open and without any surveillance from the staff). There was no clean glasses by the water container. As we sat on the hotel restaurants terrace to wait, nobody came to ask whether we wanted anything to dirnk. We then went to check out the roof top terrace. It was dirty, full of dried leaves... No access to wc. After these few disappointing experiences within 30min upon our arrival, we decided to give friendly feedback to the staff and see our options for cancelation, especially if we're not offered a proper excuse and/or upgrade. We were told that they're very busy and that that's the reason they can't deliver good service (note: their main job in this industry is to serve their guests, us, thus). WE WERE THE ONLY PEOPLE, BOTH AT THE CHECK IN COUNTER, AS WELL AS RESTAURANT AND ROOFTOP. Very happy with our decision to cancel this reservation and to have found a much better place to stay in the town center (Qube Bahnstadt was really far from the old town).

Great spacious room. The kids had separate beds ( always a bonus in our house) in what I would call the Living room. Good spacious wet room. The kitchenette was equipped with microwave, single induction hob, plates,bowls, cutlery & looked like a wardrobe when closed. The beds were comfy, the room clean. Dogs are welcome. Parking was 10€ but you can park on the main street for free. Breakfast was 18€ for adults & 8.50€ for kids. Located 3km (2 miles) for the old town, approx a 40 minute walk. There's an Aldi 5 minute walk way & a burger bar, which is well worth a visit. Metri stops are plentiful within a short distance. Minor down sides, we were in Block 3 facing the busy Metro Link. The trains stopped approx 11pm Saturday night & started again approx 6am Sunday morning.

Stayed here with family in May 2024. Very nice hotel, tastefully decorated. We stayed in the annexe, just 50m from the hotel in a very large room. Staff were extremely helpful and polite. Hotel is a 20 min walk to the old town but as hotel is close to the river we took our stroll that way. Highly recommended, we would stay there again.