Sotetsu Grand Fresa Saigon

Ulasan Sotetsu Grand Fresa Saigon

Sotetsu Grand Fresa Saigon

8 Ly Tu Trong Street, District 1, Ho Chi Minh City, VietnamLihat Butiran Hotel
Sotetsu Grand Fresa Saigon
Sotetsu Grand Fresa SaigonSotetsu Grand Fresa SaigonSotetsu Grand Fresa Saigon
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1 malam

Ulasan Tetamu

4.6/5
Hebat
307 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.6
Kebersihan4.8
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Semua ulasan(307)
Ulasan positif(304)
Ulasan dengan gambar/video(76)
Lokasi yang sesuai(28)
Tenang & selesa(22)
Sesuai untuk perjalanan perniagaan(20)
Bilik yang kecil(14)
Makanan yang lazat(10)
Terletak di pusat bandar(9)
Penyambut tetamu yang peramah(6)
Kolam renang yang bagus(5)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Dis 2024
Everything was perfect. The hotel is what you need for a comfortable stay after a long trip. The staff was professional, friendly and helpful in all matters.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
YU HSIN
Bilik Deluxe Double
Menginap pada Sep 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Okt 2024
I am happy to staying in this hotel, here is quite and comfortable, but I couldn't sleep because the pillows were too soft , I hope the hotel can add pillow options, such as a harder one, a higher one, or a nature Latex pillow, which will be helpful to people with insomnia.this is my common
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.Regarding the pillow options, we apologize for not meeting your expection this time. Currently, we do not have the firmer pillow option, however, our housekeeping team can provide you with more pillows upon request. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, thank you very much for sharing constructive feedback with us. We look forward to having a chance to welcome you back so that we can serve you with our best hospitality.Sincerely, SOTETSU GRAND FRESA SAIGON
Marcus Angelo
Bilik Deluxe Double
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Jan 2025
Brand new Hotel which is conveniently located near Japan Town with many food options and convenience stores nearby and situated at a quiet corner. Rooms were clean, spacious and comes with many amenities such as cable TV offering a wide variety of Channels, Ionizer, and bidet in the toilet. Hotel staff My, Minh, Kabi and Sum were very welcoming and accommodating and overall very friendly. Check-in was smooth and fast, and any requests were attended to quickly. Breakfast buffet was great, offering a variety of Japanese food. Overall, I would recommend staying in this Hotel for those planning to visit HCM.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Warmest greetings from SOTETSU GRAND FRESA SAIGON.Thank you for staying with us and taking time to share your experience. We are glad you enjoyed your stay at our hotel. Your great feedback was also shared with our staff My, Minh, Kabi and Sum, who are always eager to assist our guests and enhance our service quality.Thank you again for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
RayKwok is already taken
Bilik Double Premier
Menginap pada Mac 2024
Solo
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2024
even better than my expectation, the staff is really helpful and friendly, great experience
Terjemah
6/15
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Pengguna Tanpa Nama
Bilik Deluxe Double
Menginap pada Apr 2024
Pasangan
4 ulasan
4.5/5
Hebat
Disiarkan pada 22 Mei 2024
Really nice and clean Japanese hotel, staff are helpful. The breakfast has limited options but everything you need is there. Nice and thoughtful amenities counter. I only have one gripe, where I left the room from 10+am to 2pm and came back to rest but it wasn't cleaned yet... maybe you have to alert the staff for room cleaning.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to tell us about your experience. We are glad you enjoyed your stay at our hotel, which is extremely valuable to us. Regarding your feedback, we are regret to hear that the cleaning schedule did not meet your expectation. Please be informed all occupied rooms will be cleaned before around 16:30 daily, if you refer your room to be cleaned earlier, kindly let us know so we can prior cleaning your room.We are all looking forward to welcoming you back in the nearest future to serve you better. Sincerely, SOTETSU GRAND FRร‰SA SAIGON
Pengguna Tetamu
Bilik Deluxe Double
Menginap pada Ogo 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2024
Breakfast is advised by Trip.com to be good. From a Danish guy the breakfast is too local and dont have many continental options
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for sharing your rating and thoughts with us about your recent stay.We were delighted to receive your positive comments regarding the overall service, especially the Room. Your feedback is indeed valuable for the entire team, as it truly motivates us to continue to work towards providing authentic hospitality to all of our guests.We apologize for your unexpected quality and experience of breakfast at Sharaku restaurant and have well noted your comments about it. Rest assured that we have shared your constructive feedback with the restaurant for their further improvement. Please accept our sincere apologies for not exceeding your expectations on this occasion.We look very much forward to the opportunity of restoring your faith in us, and welcoming you back in the future.With best regards,SOTETSU GRAND FRESA SAIGON
Tilam
Bilik Deluxe Double
Menginap pada Feb 2024
Pasangan
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Mac 2024
The hotel location is quiet but within 15-20 mins walk to famous landmarks. It is just around the corner from Miu Miu Spa where u can hv great massages at reasonable prices. The hotel room is very clean n new with all the modern conveniences within reach. The amenities provided are so practical n of good quality. Breakfast consists of yumny Japanese, Vietnamese n international options. The service staff at all fronts are polite, efficient and professional. At this price point, there is nothing to fault about the hotel. Highly recommended hotel whether you are on business or holiday.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure that our guests get the highest standard of service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRร‰SA SAIGON
Pengguna Tetamu
Bilik Deluxe Double
Menginap pada Ogo 2024
Pasangan
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Sep 2024
Good location, walking distance to most of the tourist spot, breakfast is served with Japanese food, only one thought is the bed is too soft.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for taking the time to tell us about your experience. We are glad you enjoyed your stay at our hotel, which is extremely valuable to us. Regarding your feedback, we are so sorry for the inconvenience that has been caused due to the soft bed. We continuously make changes to improve the guest experience. We are looking forward to seeing you next time. Sincerely, SOTETSU GRAND FRESA SAIGON
Pengguna Tetamu
Bilik Deluxe Double
Menginap pada Jun 2024
Bisnes
46 ulasan
4.0/5
Sangat Baik
Disiarkan pada 13 Ogo 2024
The deluxe big room is nice to me and environment is good too. Hope to visit VN next time soon and pick this hotel again in the future. Thank you!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Pengguna Tetamu
Bilik Deluxe Double
Menginap pada Jun 2024
Pasangan
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 21 Jul 2024
Surrounded by eateries and spa shops. In the heart of Japanese town, good location. Staff of the hotel were helpful and polite. Would recommend friends to stay here.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We highly appreciate your comments, and we are happy to know that you had a pleasant stay with us. Positive feedback from satisfied guests is our greatest reward. We will make sure to share this with our management and operations teams to encourage all the staff to keep providing the highest level of service to our guests.Thank you again for sharing your experience. We look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON
MD Tenzo
Bilik Deluxe Double
Menginap pada Apr 2024
Bisnes
30 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Mei 2024
Very clean and new hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Stanley
Bilik Deluxe Double
Menginap pada Mei 2024
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jun 2024
All, I really mean all the staffs are super friendly and helpful. They recommend the best restaurants, best money exchange shop and best shows in town to make my trip list memorable. Room is clean with best TV channels. Location is another good thing about this hotel, all attractions are within 30 mins walk radius.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Pengguna Tanpa Nama
Bilik Deluxe Double
Menginap pada Nov 2023
Solo
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Dis 2023
The best choice I have ever had in Saigon! Very reasonable price, great location, impressive services, and completed all necessities e.g. gym, swimming pool, facial mask, luggage locker! It only takes short walk to centre of city and miu miu spa ๐Ÿ˜†๐Ÿ˜† will definitely book it again if i visit HCMC!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for the GREAT review of our hotel!We are much obliged to you that we have such a compliment and valuable comment.As you mentioned, all we are focusing and trying our best to deliver the service that all our guests are staying comfortable and delightful exactly like you have experienced!We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,SOTETSU GRAND FRESA SAIGON
Pengguna Tanpa Nama
Bilik Double Premier
Menginap pada Jul 2024
Bisnes
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Ogo 2024
Service is great and room is cosy. I recommend this hotel for business travellers.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Mei 2024
Bisnes
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 17 Jun 2024
Room clean and comfortable, service are good. Many restaurants nearby and few mins can walk to city center.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON