Hotel berhampiran Les Saigonais, Saigon

I book family room, two big queen bed size during my husband birthday. Staff are all very nice and polite. Forever help you carry your luggage or open the hotel entrance door for you. Never go to rooftop as my room already has big bathub. Channel TV only 3 in English and the rest is in Vietnam. Desk a little bit of ants but every i ask the housekeeping staff clean it up. Decent 3 star hotel. Value for the money. 5 minutes walk to Ben Thant Market. 7minutes walk to Malaysia Street.

Booked 2 rooms, parents had some cockroaches. Loud music from across the street, could hear the bass all night. Staff is very nice and helpful. Laundry service was great and booked a tour through the travel agent on 1st floor. All was smooth. Would stay again

Friendliness “5” Cleaning “5” (except pool) Rooms “4” Breakfast “5” Communication with regular staff “1” Amount of technical issues solved “1” Warm water in shower “1” Response from receptionist “3.5”Value for money “5” Hotel qualities : Nice name and nice lobby, good looking entrance, nice rooms and , great breakfast and many facilities. “But boy” they surely have many issues and plenty of space for improvement ! I experienced tons of issues with staff .That mostly came from very low or mostly zero understanding of English. Also technical issues such as i moved rooms twice due to the room phones or Tv did not work. (So stayed in 3 rooms in one week, they did upgrade me though, to room with a window) Noting when I first came to bathroom the floor looked extremely dirty sport all over the floor, I think staff must have forgotten to clean, first I felt discouraged so I took the free toothbrush put soap on it to see if could removed the hundreds of spots, I could not, so I guess someone spilled chemical or something that the tiles could not “resist”? Later I saw other bathroom floors look exactly the same, so I was right, some fault with the tiles they used, cuz two other bathrooms I saw later had other floor tiles with no issues. Also it happen a few times we ask staff to clean room and they forgot it? Sometimes they just come give water or toilet paper and forget water & coffee 🧐 First room I stay in Tv and Netflix worked fine , but room phone dead, next room TVs Netflix out of order as well as room phone dead. A “technician” was sent to room (Zero English) didn’t fix the issues Change room again , the staff then told us that Netflix has not worked for 1-2 years in hotel (despite it did work in first room🤣) Third room also issues with Tv Netflix YouTube “technician” came and had zero as in ZERO English also Zero knowledge how to fix Netflix, did not understand simple word “Log out” he also unable to fix the TV problems. Finally I fixed it my self. More issues: Pool very unkept very green , pool area dirty and spa pool no bobbles? Pool was later cleaned up👏 There were many small ants in room on 10 floor. I asked 3 times for iron and was promised they bring one to my room, it never came so my wife picked it up herself. The two managers I meet Amanda & Ken speaks perfect English and are trying to be very helpful, but their job gets impossible with their poorly or un trained staff. I would recommend you arrange free English classes for general staff if you wanna attract more foreigners. I will publish my final review after checking out😘🧐

Betul-betul di sebelah pasar Ben Thanh. Banyak kedai serbaneka berdekatan, termasuk gs25.Family Mart Terdapat plaza hanya dalam jarak berjalan kaki yang singkat, dan terdapat banyak perkara untuk dilihat di sana seperti Hongdae pada waktu malam. Terdapat lif, ia bersih, dan kemudahan lama, tetapi tekanan air baik, tidak ada bau, air turun dengan baik, ada almari, ada tempat berdiri, saya sangat berpuas hati dengan kalis bunyi , dan ia dibahagikan kepada bilik pancuran mandian. Jika anda mempunyai peluang untuk datang ke sini, orang Korea, tinggal di sini. Saya akan ke bilik 403 untuk cuti beberapa hari.

The hotel is located in a good location not far from all major attractions. The staff was responsive. We enjoyed our stay even more after they cleaned the a/c. The 4 minor things i didn't enjoy about my stay are: 1. They gave us only 1 key. I requested an additional key but they refused. I think they should update to key cards in this day and age. 2. A spider made a nest in the bathroom 3. The refrigerator was packed with ice and needed cleaning 4. The furniture was dark and dated.

It was a wonderful stay at Le Merdien Saigon. Check in was a breeze and Ms.Hanni who was on duty was professional and able to address the concern on a minor defect in the room toilet. The issue was rectified while I was outside and issue was fixed prior to returning back to the hotel room. Attentive to the details she verified to ensure everything is in order in the next day. Other concerns were also addressed during check-in and also swift arrangement to address some other issues. A wonderful surprise to a fruit platter as well! We also ordered the in room dining food for dinner and it was good, thanks to the wonderful chef who brought the food up. Overall it was a good stay again in Le Meridien and like to compliment the warm hospitality and excellent customer service to Ms. Hanni and also to the manager on duty . Will be back staying at Le Merdien Saigon in the future. A minor feedback to the Global Marriott bonvoy app ( not Vietnam specific) if the room booking could have a list of default options for customer to be notified if the booking is primarily for room only vs room with breakfast vs room with addon (i.e breakfast , etc ) so that customer would be able to know easily during online booking . Current application may be challenging to navigate these options.

The hotel is very basic. However rooms are very nice, clean with a safe. At $40 a night you can’t ask for anymore. I was told some hotels in the area offer breakfast at same price. Staff good and friendly but lacking in English ( I am in Vietnam!!). So really a very good room only place with nice bathroom. Note: you have to negotiate about 12 steps to get into and out of hotel. If that’s a concern don’t stay here

We are able to check in early, however the room’s window was pathetically small, I understand that it may due to the privacy which is too near to next room’s window but there’s curtain to serve it’s purpose. So after all the automated curtains drawing defeat it’s purpose. We ask for additional bottled water but got rejected and tell us to buy in a sarcastic manner, I understand that it’s the hotel’s policy to give only 1 bottle water per pax each day however the tone of telling us to go buy can be improve. And also the bathtub is quite high, seniors staying there may need to take note. Apart from all these, still had a good stay~ there’s a convenience store right opposite of the hotel which is a plus sign.

I travelled the world on budget, 3 stars hotels..this hotel is the only one who has a porter help me carry my stuff upstairs. When my tour guide failed to pick me up, this hotel staffs whose been waiting with me outside for 15 mins or so, knowing that I'm panic, ordered a taxi..taxi arrived in no time and saving me from missing my flight. Quick thinking, practical, willing to help.

For the price, you can’t beat it. This hotel is a distance away from district 1 but that’s exactly why I wanted to stay here. It’s nowhere near as busy and it has all the amenities you’d expect from a nice hotel. It has an awesome gym with decent equipment, a great view of the city with a rooftop pool, and best of all it’s very affordable. I recommend to anyone who is staying in Ho Chi Minh City.