Hotel berhampiran SpaHalekulani, Honolulu

I was very disappointed when I got to my crappy old room...it was so hot in my room!! The a/c was barely working!! So I called the front desk to switch rooms... luckily she called me back and said she had another room for me... the new room wasn't really any better!! The a/c was in the back corner and still I couldn't feel the a/c!! I actually had to go to the back corner to feel a little air conditioned. We pay a lot of money to stay there and there rooms barely have working air conditioned!! We were very hot the whole time we were there!! So my friends and I will never stay there again!! And we will not recommend Waikiki heritage hotel to anyone!! Good luck...

是風景非常不錯的飯店，可能也是因為我在頂層的17層，又是轉角的房間，可以看到海和整座繁華的城市。 房間乾淨衛生，每天都有人來打掃，所以是不錯的，夏威夷是日本人比較多，一般日本人聚集的地方整體的服務都不會差，就會相對比較可靠。 如果再來夏威夷，當然是會繼續選擇這間飯店。

Good value most of the year except those high season times. Great location, easy walk to the beach. Pool is small and very deep not so good for kids or inexperienced swimmers. Staff are friendly and helpful.

Stayed here for 1 week,location is great. Right on Waikiki. This hotel doesn’t have its own beach but offers free sitting chairs to bring with you to the beach and towels. Takes 20secs to the beach.Really tall hotel so you can see sunset over the ocean,staff is SUPER friendly. Building is old like all of them on Waikiki,furniture needs updating,mattress is hard but they give you 4 pillows,asked for our room to be freshened up when came back sheets and duvet cover never got changed.Asked next day to freshen up and left sheets same way.Not sure why,cleaning staff spoke perfect English!Mon&Wed they got farmers market downstairs,outrageous prices a Coconut for $20US, a small cup of fruits for $20US,youll also find bracelets and other junk! Overall it’s affordable and central,we didn’t eat on the resort nor used their spa so can’t recommend!

The White Sands was a quaint, comfortable hotel experience. The retro feel ,gave the Hawaiian experience and extra flare. Conveniently located in Waikiki next to shopping, bars and restaurants. Affordable pricing. All the team members were friendly but Kayla at the front desk gave the most exceptional service. We can’t wait for our next trip! Maholo!

This resort is excellent with three swimming pool and a large Lagoom and only walking distance to the beach. You can find everything you need in this resort and there are ABC stores inside and we can buy all our souvenirs very easy. I will strongly recommend this hotel to my friend. Just one things that there is no bottle water provided and no boiling machine and you need to buy your bottle water on your own.

The hotel is located within Ala Moana district which is a 15 to 20 mins walk towards Waikiki Beach. Shopping wise it's very near to Ala Moana Mall which houses everything you can possibly want in a shopping mall. The staff are friendly and the service is great too. The hotel room deco is slightly dated but is still perfectly fine. Overall a great stay if you're looking for value for money and great stay in Honolulu.

午前中にチェックインした際に、リゾートフィーとデポジットをカードで払ったのに、午後ルームキーを受け取りにフロントに行ったら、再度リゾートフィーとデポジットを請求されました。先程チェックインしたときに払ったと伝えても、払え払えの一点張り。私の分ではなくて夫の分だと。一部屋しか予約していないのに二人分なんておかしいと言っても、払え払えと。日本語がわかる人に電話を代わってもらって説明し、ようやくルームキーを渡してもらえが、どうしてそうなったのかの説明も、謝罪もなし。ふてくされた態度でルームキーを渡された。 そして、朝食付きのプランで予約したのに、案の定レストランで料金請求された。フロントがあの程度なら、まあそんなもんだろうと思っていたが。 明日のチェックアウト時に今度は何を請求されるか、恐ろしいです。 マリオットってそんなホテルだったんですか…。 ハワイは年一で毎年来ているが、マリオットは二度と泊まりません。 立地と設備は問題ないので非常に残念です。

- When i booked the room it stated bath/shower. When i contacted the hotel prior to the trip I asked if a note could be to say I request a bath tub as we have a baby. I was told it will depend non availability upon arrival. When i arrived I was told the room I booked does not have a bath option. This was frustrating. It would have been helpful to know this before hand as I would have considered other options. I then paid extra $20USD a day to upgrade to a room with a bath. The room I got was very nice with plenty of space. - Bed was too soft for my liking. - Pillows were those feather down pillows which weren't comfy as they kept flattening. - Great location just minutes walk from the beach and an ABC convenient store which would be the same for many of the hotels around. Did feel a little shady walking at night seeing some rough looking people at the corner of the street. But I guess that can't always be helped. - Food trucks near by were a bonus for night in (especially when travelling with a bub) - Peanut butter cookies were delish. I had one nearly every day.. lol - Complimentary water bottle and water filling station at the hotel is definitely a win! - Breakfast included was nice. Although quite basic, it was sufficient. Down side was it was majority outdoor seating. We had a few rainy and windy mornings which made it difficult to have breakfast there. - Poor drainage near the pool. When it rained there were huge puddles as we walked pass the pool to get to the breakfast area. - Lift wait time. Although warned by staff at check in, lifts took up to 10 minutes at times especially with the workman also using the lifts throughout the day.

Uhhhhh..... We stayed in this hotel because our flight got in late and we needed a place close to the airport to crash for one night. This hotel fits that purpose well. That said, I wouldn't recommend this hotel for any other situation other than the one I just described. They were pumping sewage right outside of our door the morning we woke up. Also, our room key didn't work the morning we were checking out. The only other positive of this hotel is that it is within walking distance of THE BEST little food place we came across on our whole trip: Joe's Grill Express. We cannot wait to come back so we can visit Joe's again.