This was the worst Myrtle Beach stay I have ever had. I am going to speak to room 0532 at the Patricia Grand and not the entire property. Upon arrival staff was friendly and the check in process took less than 3 minutes. Upon entering the room it smelled clean (clorox smell), however I did notice that there was residue from the ceiling on the pillow of the beds, i just wiped them off. Thought nothing about it other than that the ceiling did look bad as it was peeling and that was it. I also instantly noticed the appliances in the room was outdated. TV was an LCD with a DVD player (wow). Lamps weren't in the best shape. Not to mention there were limited sockets and not one near the middle night stand. The room was just dated all the way around but again, seemed what I thought was clean. Fast forward, parked the car after unloading and went back to the room ceiling residue was back on the pillows, i thought to myself I know the ceiling is not falling apart. I looked up, nothing different other than the ceiling looked bad and if it was peeling but nothing was dropping at the moment. So I wiped them again. Fast forward throughout the day with my family. Came back to the room, the ceiling was on the pillows again, so I said let me report this. No telling what chemicals are in the ceiling particles and I don't want myself of my family to get sick and plus who wants to sleep with white particles falling on their head. Now at this time we are also trying to find the basketball game (Celtics vs Mav Game 4). TV channels were terrible and we couldn't find it. Picked up the phone to report the ceiling as well as ask what channel the game was on and to my surprise, the phone didn't work. Not that it didn't work, the cord didn't even fit in the phone. So sent my family downstairs to ask about the phone, TV, and ceiling. Maintenence came in about 20 minutes from that communication downstairs. The worker came in, looked at the phone and said oh the line is dead, it's not gonna work. What?!?! So what if something was wrong, how would we reach reception. To mention the ceiling again, the worker said I will let downstairs know (we already told downstairs smh), and as for the channel for the game we'll the channel lineup was wrong and when we found the channel for the game if buffered, didn't work, so we missed the game smh. Next day came around, now mind you I have reported the ceiling three times by second day (via text to Vacasa, downstairs to front desk work by my family member, and in the room when worker came to fix the phone. Now day two, I went downstairs and said hey what is going on with the request regarding the ceiling, the representative said the order has been placed and Maintenence will take care of it. Ok, well I was there three night, and Maintenence never came again. No urgency or care in their face or voice. Others issues noticed in room, remote stopped working other than for volume and lamp near sliding door had to be messed with to work and sta
100 Ulasan