Hotel Kolam Air Panas di Praia do Forte

We spent a very enjoyable week at this sprawling beautiful resort. Rafael took very care of us throughout our stay. Our room was spacious, quiet and comfortable, and housekeeping staff kept our room in good shape. We enjoyed the Star Prestige Clubhouse, pool and bar. There was a separate private beach area and bar for Star Prestige guests. The resort had quite a few pools around the property. All of the restaurants had excellent food, including the buffet. We especially loved the Italian, French and Bahian restaurants. We were disappointed with the red wine, but the cocktails were excellent, especially the caipirinhas! We want to make special mention of Luana - who took on as a mission ensuring that my husband's shrimp allergy did not preclude him from enjoying the restaurant offerings. She ensured that all of the kitchen staff were made aware of the need to supply separate serving utensils, she arranged for some of his dinners to be prepared in advance in a separate kitchen, she visited our table each night at dinnertime to ensure that his needs were being met. She was truly amazing. I hope she is recognized by the hotel for her Herculean efforts! For our anniversary we were treated to chocolates and champagne in our room, which was decorated in wall to wall rose petals. The staff prepared a bath with scented salts, also decorated with rose. And swans and hearts towels were arranged on our bed. We loved the spacious spa. The massage staff were skilled. Each day we were asked how much pressure we preferred and we were given a choice of scented massage oild. We enjoyed the variety of small pools and jacuzzis and the refreshing drinks. While several Star Prestige staff members spoke English, most of the hotel staff did not. Fortunately I speak some Spanish and that helped, but the hotel should consider restarting the English lessons that were halted during the pandemic if it wants to attract North Americans. Also, it was very, very hot when we were there, and the metal handrails leading to the pool were just short of burning. The hotel should consider installing rubber coverings. All in all, a memorable stay in Brazil!

Viajei com a minha filha de 4 anos. O hotel é perfeito para famílias, especialmente com crianças. Há muitas atividades infantis, como recreadores, parquinho e piscina infantil. O quarto é muito confortável e espaçoso e a alimentação all inclusive é excelente, com uma kids corner e opções diversificadas aos adultos. O complexo é pé na areia com serviço de guarda sol e cadeiras, numa praia praticamente particular, muito calma e de água transparente e quente. Fica próximo do Projeto Tamar, que vale a visita. Como fui no período de desova das tartarugas, deixaram as crianças soltarem os filhotes. Um experiência inesquecível! Não tive nenhum problema na estadia. Recomendo.