Hotel berhampiran Yuanfeng, Huizhou

酒店環境及位置都理想 打車到市中心約五分鐘 房間乾淨整潔 冷氣熱水及水壓非常滿意 早餐為自助餐型式 有多樣品種 房間有陽台 面向公園 可看見青綠樹叢花草 早上及傍晚享受到雀鳥歌聲 唯在較遠處被公園裡的高歌勁樂間歇性騷擾 回酒店時在地下大堂不小心掉下幾個蘋果 有一位美麗的女服務員看見了 她急急帶著一個袋子到來幫忙 那時雖然不用幫助 但感覺已經受到非常之被尊重及關懷 謝謝 ^ ^

Breakfast was great. Good selection and good quality. Room is great cleanliness and there’s nothing that I needed for the room

The receptionists were all excellent, and my cousins came along and they instantly game them cute Toothbrush and toys, the deluxe river view is to die for, its amazing with 3 separate divided rooms, the money shot is definitely the river view. A special shout to the receptionist who I couldn't get his name but I took a picture. Very attrntive, professional and friendly. 100% recommended with solo traveler or family to share the space.

一家人出來玩，想找間有多床房和棋牌房的酒店，最終選了這家，價格合適，服務也很棒。 難得的三床房，2+1的佈局，有一間大床在單獨的房間，很適合一家四口入住，難得找到這麼合適的房間。 還送了三份自助早餐，早餐很豐盛，家裡人都很滿意。 位置離西湖不遠，比較方便，落了東西酒店也及時聯繫寄回，房間裏送了很多瓶免費的礦泉水，大堂每天也有免費的糖水，電視還可以投屏，滿足了從青年到中年的各種需求。 裝修是比較傳統經典的那種，大家都很滿意，下次來再來這邊住。

Great for kids! Good location right next to a mall with good food selection. The outdoor playground for hotel guests (free) is lovely for kids. Didn’t experience the pony ride. Will come again if going to Huizhou.

I recently had the pleasure of staying at a hotel with my family and I must say, it was an incredible experience. From the moment we arrived, we were greeted by the friendly and attentive staff who made us feel right at home. The first thing that caught our attention was the impeccable cleanliness of the hotel. Everywhere we looked, from the lobby to our room, everything was spotless. It was such a relief to know that the hotel prioritized hygiene and cleanliness, especially during these times. One of the highlights of our stay was the temperature controlled swimming pool. My kids absolutely loved it! We spent hours splashing and playing in the crystal-clear water. The added bonus of having a sauna right by the pool was a treat for us adults. We were able to relax and unwind after a long day of exploring the city. The amenities at this hotel were outstanding. From the well-equipped fitness center to the elegant dining options, everything was top-notch. We were thoroughly impressed by the variety and quality of the facilities provided. What truly made our stay memorable was the exceptional service provided by the hotel staff. From the front desk to the housekeeping staff, everyone went above and beyond to ensure our comfort. They were always readily available to assist with any queries or requests, providing us with recommendations for local attractions and even arranging transportation for us. Overall, I highly recommend this hotel to anyone looking for a fantastic experience. The cleanliness, excellent amenities, and friendly staff truly set it apart from other accommodations. Whether you are traveling with family or friends, this hotel is the perfect choice for a comfortable and enjoyable stay. I will definitely be recommending this gem to all my friends and family.

Heard a lot about this 5***** hotel, so I booked it for the covinient from the bus from hk airport. Not very impressed and certainly doesn't meet the standard of a 5***** it once was. The room is stuffy and a bit of damp smell, although it's a non- smoker room, I paid 66£ for a night, and I requested to place me in a quiet area, so they upgraded me from the 5th floor which was above the Karaoke, to the 15th floor. Nice view of the west lake. The room is big enough but decoration is old, needs future renovation as I wouldn't stay there next time and there are better hotels out there in the area. However, the staff are very attentive and super friendly, after checking out, a young male asked how was my stay, and i said it was OK, it smells musky in the room, he apologised and gave me a goody bag with sweets and a cute stuff toy.

房間挺乾淨的，工作人員很nice，清潔人員也很勤快，兩房一廳的佈局挺不錯，海景是看十里銀灘那邊的海灘，這次入住的是10棟，下海灘很快，整體很滿意，下次有時間去海灘的話，這裡是我的首選

I added their contact via WeChat immediately after the booking. Communication (in mandarin) was smooth n responsive. Great customer service provided with clear instructions on check in/out procedures. Adhoc request via WeChat after check in was attended to quite swiftly too. Will definitely book them again.

It was a pleasant time for my child. Although I believe the pools need to be cleaner and been taking care of in a better way but in all it wasn’t a bad trip. The food was acceptable but should be better , breakfast needs to be improved and have more on western food on menu. The room had a smell but it was acceptable, the staff in the hotel were great and very helpful.