Name: Courtyard Louisville East
Address: 9608 Blairwood Rd, Hurstbourne, Kentucky, 40222, 9608 Blairwood Rd, Overseas, Amerika Syarikat
Rating: 4.2

Courtyard

Semua ulasan

Ulasan positif

The cleanliness could have been better. Saw a roach in the bathroom. Im sorry i wasnt able to take a picture was busy killing it.

Restoran

Meja depan 24 jam

Tempat letak kereta

Penyimpanan bagasi

Kolam

WiFi

Sarapan pagi

Bilik dilarang merokok

Semua Bahasa

Bahasa Inggeris

Bahasa Perancis

Semua Jenis Bilik

Bilik King dengan Katil Sofa

Upon arriving at my room (#442) on the evening of August 20, I was hopeful for a comfortable night's rest. However, within 20 minutes of laying down, I was horrified to discover a significant number of bed bugs crawling onto the pillow and bed.  In response to this alarming discovery, I immediately contacted the front desk to report the issue. The attendant who assisted me was courteous and provided me with an alternative room. However, it became evident that the staff were ill-prepared to handle such a situation, as no proper procedure was followed to address the bed bug infestation. This lack of preparedness and knowledge only added to my distress and frustration.  The problems did not end there. In the new room (#445), I encountered multiple additional issues that made my stay even more uncomfortable. The toilet in the new room emitted constant noises throughout the night, disrupting my sleep. Furthermore, I was unable to rest until 3am due to the fear of inadvertently carrying bed bugs with me. I spent a significant amount of time cleaning both myself and my belongings to ensure I did not inadvertently transport any pests.  Additionally, I noticed a stain on the mattress cover in the new room. While I did not request a replacement mattress cover due to the late hour, it was disappointing to find such an oversight in the cleanliness of the accommodations.  Perhaps the most concerning aspect of my experience was witnessing the lack of awareness regarding the bed bug infestation from the housekeeping staff the following morning. I observed two cleaning personnel attending to the infested room as part of their regular routine, seemingly unaware of the situation. This oversight raises serious concerns about the hotel's cleanliness and the training provided to your staff.  I sincerely hope that this draws your attention to the urgent need for improved training, procedures, and accountability within your establishment. As a guest, I expected a comfortable and safe environment during my stay, which unfortunately was far from the reality I experienced.  Furthermore, I wish to highlight the substantial impact these issues had on my intended business trip. Our company specializes in clothing, and due to the bed bug situation, we were compelled to cancel the entire trip from August 20-24. Given the nature of our business, the potential risk of bringing bed bugs to our clothing warehouse was not acceptable. As a result, we incurred significant financial losses due to flight, accommodation, other expenses, and the wasted time of our team members.  This unfortunate sequence of events not only caused financial strain but also disrupted our professional commitments and operations. It is my hope that by addressing these concerns, you will not only enhance the quality of your hotel's services but also acknowledge the tangible business-related setbacks that arose from this situation.  I appreciate your attention to this matter and look forward to hearing from yo

The staff are the friendliest staff I have encounter in all my years of staying at motels/hotels. We check in very late Tuesday night/Wednesday a.m. and Dave was so sweet and helpful - we ran into him later in the morning and had a wonderful conversation. The gals handling the Bistro Bar could not have been nicer or more efficient. We witness several new employees being trained by other employees and you could really see the ”family”. (We so enjoyed talking with Liz who was working the Wine Bar finding out she was from our neck of the woods.)  All staff pitching in to help the others to keep customers satisfied - it was so refreshing to see. Our room was comfortable and had everything we needed. We don't request daily maid service and were pleasantly surprised when we returned from a day out to find a bag of fresh clean towels in front of our door. We truly felt welcomed here. Plenty of eating establishments in walking distance and if you are a walker like my husband and I exploring the neighborhood is awesome with beautiful colonial style homes. 

Paling Relevan

Terbaru

Penarafan (Tinggi ke Rendah)

Penarafan (Rendah ke Tinggi)

21.3km from Louisville International Airport

19.4km from Denver Louisville Union Station

Semua Pelancong

Bisnes

Keluarga

Solo

Tempah untuk orang lain

Pasangan

Melancong bersama rakan

Lain-lain

Temukan ulasan 93 bagi Courtyard Louisville East, dengan penilaian 4.2 oleh pelancong sebenar di Trip.com. Terokai perkara yang digemari oleh tetamu terdahulu tentang hotel yang termasuk perkhidmatan, kemudahan, lokasi, bilik dan banyak lagi!

93 Ulasan Tetamu Yang Disahkan di Courtyard Louisville East - Terkini 2024 | Trip.com

https://ak-d.tripcdn.com/images/0226z12000doo74aq1850.jpg

Ulasan Filon

Ulasan Zhangzhou Yinjia Hotel (Gucheng Branch)

Ulasan Essential by Dorint Interlaken

Ulasan Business Hotel Yamatoya

Ulasan DK Value Inn

Ulasan Grandprapa Place

Ulasan New Sunari Lovina Beach Resort

Ulasan Jinjiang Metropolo Quanzhou Jinjiang Airport Sunshine Plaza Airport Hotel

Ulasan Santana Hotel & Spa

Ulasan Itoen Hotel

Ulasan Treehouse Suites - Boutique Serviced Apartment

Ulasan Hampton by Hilton Montevideo Carrasco

Ulasan Crest on Barkly Hotel

Ulasan Brown Dot Hotel Seomyeon

Ulasan Matsumoto Ryokan

Ulasan B&B HOTEL Hannover-City

Ulasan Hotel Horison Sagita Balikpapan

Ulasan The Gyle

Ulasan Mii Hotel Srinakarin

Ulasan MOV Hotel Kuala Lumpur

Yangshuo West Street Wanjingshanju Hotel

Hotel Suria Malaqa

Riverdale Residence Xintiandi Shanghai

SSAW BOUTIQUE HOTEL (Jiefangbei Hongyadong Cave)

Asimmy Hotel

UH Continental CenterPoint

Holiday Villa Beach Resort Cherating

Hotel Sri Bintang

Regatta Stay Kozi Square Kuching

Double D Guesthouse Syariah

Disyorkan untuk anda

Carian Trending

seo-hotel-reviewpc

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-trip-header

@ctrip/hoh-online-head-album

@ctrip/hoh-online-review-searchbox

@ctrip/hoh-crumb

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-cookie-banner

@ctrip/hoh-online-gotop-slider

@ctrip/hoh-online-commentList

@ctrip/hoh-trip-gtm

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/trip-web-img

@ctrip/hoh-api-city-poi

@swc/types

@ctrip/hoh-hydrator

@ctrip/hoh-ibu-dependency

@ctrip/hoh-component-context

@ctrip/hoh-storage

Cari Hotel Murah & Tawaran di Trip.com

Kami Memadankan Harga

Jawapan daripada Pihak Penginapan

Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.

Ulasan Tetamu

Ulasan ${{hotelName}}

Lihat bilik yang tersedia untuk tarikh perjalanan anda

Leret ke atas untuk melihat lagi

Masukkan tarikh perjalanan anda untuk menyemak harga dan ketersediaan terkini

Hotel terbaik di ${{cityName}}

Carian terkini anda di laman kami

Hotel di ${{cityName}} | Hotel terbaik dengan harga murah- Trip.com

seo-hotel-reviewpc_0_0_39

Ulasan Courtyard Louisville East

Courtyard Louisville East

Ulasan Tetamu

Carian Trending

Disyorkan untuk anda