Hotel berhampiran Elx Garden 2020, Ibiza

Spa is seriously lacking considering this is a “luxury” resort. The offerings menu is limited. If you book a massage you will walk to the basement to check in, be asked to walk back up the stairs to the first floor to be massaged in a renovated hotel room. There are functioning hotel rooms next door so instead of serenity you hear the chaos of hotel life. My group booked 2 separate massages and were placed in a couples room without being asked if this was acceptable. We booked a plunge pool suite and were placed in a much smaller room with no pool and told it was an upgrade. There was no reimbursement, resort credit or apology. We were moved the following day into the proper room. We requested feather free rooms but had down pillows in both. Room service menu is severely lacking and delivery times are slow. I do like that you can order room service on your cell phone. TheTV’s do not connect to any streamers (Netflix, Hulu etc) so the only viewing options are Spanish television. Excessive security deposit (200 euro per night)

1 fantastic week in a hotel with all the ideal conditions for a well spent holiday. Good location, nice pool and the food was excellent. Less pleasant was just the deafening noise early in the morning from the pool animation. Terribly NEGATIVE was the inconvenient, abusive, overbearing and rude attitude of the SUB-DIRECTOR of the hotel for making us pay €20 for “late check-out” (11:35 am) when our reservation on Trip.com says “ check-out until 12:00”. After a long discussion complaining about the attitude and not the amount, we were forced to call the police and the INCOMPETENT SUB-DIRECTOR was forced to return the money.

I've stayed here many times over the last 20 years as well as other hotels on the island. I have to say this is the best in ibiza. The resort is like a traditional complex, beautifully kept gardens with bougainvillea all around. The pools are to suit everyone from the kids splash area to the main pool. My favourite is the adults only set in a quiet spot for some needed tranquility! The staff are fabulous and it's great to see the same team after many years who work hard and always have a friendly welcome. The food was amazing with plenty of choice. The chef cooks ups some great a la carte style meals, so make sure you go to the grill bar before checking out all the other delights. The restaurant has a very welcoming vibe upon entry and nothing is too much of a problem. 10/10 for the cleanliness of the rooms. Comfy beds, spotless bathroom and lovely private balcony. The beauty of this complex is how its up in the hills amongst beautiful scenery, cala llenya beach is a jewel on the island as well as the hidden cove beaches dotted around. If you want to get lively there are around 3 buses a day that head to Santa Eulària and from here you can get to anywhere whilst sightseeing on the way. Electric bikes are a good idea to explore locally such as San Carlos and the nearby hippy market. Namaste on every Wednesday is a really hippy, fun night. My only negative is that I wish I had a longer stay as this part of the island really does what it says on the tin. Zen, zen zen!

Booked here to celebrate my boy friends 30th birthday in Ibiza. couldn't fault it the hotel staff were super welcoming and nothing was too much trouble, beautiful hotel, as it was my boyfriend birthday whilst we were staying there. they brought complimentary bubbles and cake with a birthday note which we weren't expecting but was a really lovely touch! I would highly recommend! Absolutely loved it would come back again! 🫶🏼

We stayed 2 different weekends in this hotel I can say it is expensive place, but you know where are you going… Room and cleaning: Hotel is very clean. First time we stayed in sea view suite and it was wonderful. The room is big, comfortable and well maintained. The shower is huge and 2 sinks make the stay comfortable. In room is absolutely everything, can’t complain about suite. Second time we took standard room, as we were planning to go at the pool party. The room is small, but clean and with balcony. What is really missing in the room- complimentary water, for this price it must be unlimited. Breakfast: I truly believe that breakfast is the best part of the hotel, including food quality and service. The quality and presentation of food so wonderful, as you feel really like in 5 star hotel. Special thanks to Carlos (waiter), he made our stay very memorable. Breakfast and service was one of the reason we back there. Lunch at the restaurant: food is great, service could be more faster. Pool service: absolutely wonderful team, snacks and drinks are really great, though little overpriced… Thanks to Sofia and all team Pool Music: if you go to Pacha, you go for music. First week of June, pool party and DJ were simply top, very very nice set and super professional DJs. The second stay, when season was opened, and famous DJs were invited, was really disappointed. The DJs thought being famous is enough… they were not try to get know even with system, noise was breaking every time and was quite annoying popular songs from radio or any low cost bar… Pacha club: wonderful, great and breathtaking! Absolutely 10 out 10 Reservation system: it was some problem to reserve the room for members, IT should check the issue. Thanks to reservation, he fixed it at first moment. I would like to say thanks to all team members who makes our stay memorable: Lupe (from guest service, so helpful, so welcoming, absolutely stunning lady), Carlos - from breakfast , Thomas who brought us to airport and other nice employee who met us there, Camilla, Sofia, reservation manager (do not remember name), Jose from front office team. I can name all. Team is really your strong point. I hope we can come back again!

Great location. Lovely and clean. Breakfast was plentiful and tasty. The bathroom situation took a bit of getting used to...toilet is seperate from the shower. Staff were accommodating when they gave us a double room instead of a twin and they changed it immediately. Our only disappointment was the Rooftop pool area and bar, was advertised in the lifts as open but it wasn't after the first day we got there. There was no Indication, when we booked that this area was closing. Would definitely recommend this hotel though.

第一次到Ibiza很高興預訂了這酒店，酒店位置離機場7公里下了大巴還要走1公里，酒店直接靠海，左手邊有一條延海大道散步很舒服，房間有陽台可以看海景和吸煙，早餐很豐富，晚餐很精緻可口。

The hotel was excellent , clean with friendly staff. The position was ideal right on the beach and yet close enough to walk into Ibiza town (15mins) If I have any criticism it would be the pool area is too small with not enough room for proper sun beds only deckchairs. Tea and coffee making facilities in the rooms would be nice too.

Location is perfect! They provide a hair dryer, body+hair wash along with body lotion, the gym is small but the view is amazing, good sized sauna, but they only have one hot tub. Staff were very friendly and helpful, cleaners were amazing! Would 100% recommend