Mario C
26 Julai 2024
Read a lot of reviews, did a lot of research and even after all of that still had some reservations but the moment we arrived things were apparent that we picked the right place. What a beautiful property, great food and the staff was incredible. The property is super clean, beautiful modern. The restaurant had some amazing dishes plus the DJ music was superb and was never loud but more enjoyable background music. But the best aspect of this hotel was the staff, bartenders were fast, engaging and fun to deal with but great drink recommendations. Front desk staff also very helpful with recommendations for anything. Something we have never encountered in all of the travel that we have done is the way there Concierge set up a what's app group with us. Very unique but boy would it become super handy. This concierge team was available 24/7, Ignasi, Adil and Juan were superstars. They made our stay fantastic! Especially Ignasi, he went out of his way when my wife left a valuable package at the airport after we had left the hotel and ensured that DHL picked up and delivered to our home. You can never get this kind of service anywhere. Great job Ignasi!
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