Hotel Toscana

The location is decent & the staff seems okay. Very deceptive photos most rooms in poor condition from what I can see. Whoever owns this hotel puts little to no upgrades or effort into improving the building . It’s been probably 30 years since they’ve improved the hotel. The bathrooms were kind of dirty & not updated at all. There was no AC in our room. Not enough towels for 4 guests, only 3. We booked through Trip.com and we’re promised 4 beds for 4 people but we arrived here& the staff said that we only got three beds if we wanted to fourth bed on the ground it would cost an additional $35 a night. She said that two people can sleep in twin bed if there’s a problem. If your tourist standards are about average I would be very cautious staying here. Price is high for what you receive.

I had an extremely disappointing experience at Hotel Toscana in Interlaken. The hotel may look beautiful in pictures, but the reality is far from it. I strongly advise against paying more than CHF 120 a night, as the value for money is simply not there. The only advantage of this hotel is its convenient location, being just one station away from the main rail station. However, this is not a significant advantage as there are other hotels in the area that are just as conveniently located along bus routes. During my stay, I encountered numerous issues that made it a regrettable experience: - The hotel gave us a double room despite being informed in advance that three people would be staying, and they charged my daughter separately. - Instead of rectifying the mistake, the staff wanted to charge an additional CHF 50 per night for an extra bed. - The room was not cleaned for several days, and we had to repeatedly request additional towels as they only provided two despite three guests. - In the midst of summer, the only cooling option provided was a tiny fan, which was insufficient. - The hotel has restaurants downstairs that are predominantly Indian and Chinese, resulting in high noise levels that made opening windows for ventilation impossible. - There were no amenities provided in the rooms, such as coffee or water. Overall, Hotel Toscana was a complete waste of money. It was our longest stay during our trip and sadly, the worst experience. The lack of care and attention to customer satisfaction was evident throughout our stay, leaving us extremely disappointed.

Although location is good near Interlaken West station, price is too expensive during holiday seasons, while the quality is quite disappointing. Building is old and rooms are not clean. Too noisy from restaurants downstairs and loud music volume from other buildings. Overall the hotels in Interlaken are similar, suggest to figure out more about hotels in Grindelwald instead.

Nice neighbourhood with lots of restaurants and shops nearby. Walking distance to interlaken west

clean hotel, helpful staff. very centralised and easy to get everywhere. food and everything you need nearby

well located, great room and very comfortable beds.