Hotel Toscana

I had an extremely disappointing experience at Hotel Toscana in Interlaken. The hotel may look beautiful in pictures, but the reality is far from it. I strongly advise against paying more than CHF 120 a night, as the value for money is simply not there. The only advantage of this hotel is its convenient location, being just one station away from the main rail station. However, this is not a significant advantage as there are other hotels in the area that are just as conveniently located along bus routes. During my stay, I encountered numerous issues that made it a regrettable experience: - The hotel gave us a double room despite being informed in advance that three people would be staying, and they charged my daughter separately. - Instead of rectifying the mistake, the staff wanted to charge an additional CHF 50 per night for an extra bed. - The room was not cleaned for several days, and we had to repeatedly request additional towels as they only provided two despite three guests. - In the midst of summer, the only cooling option provided was a tiny fan, which was insufficient. - The hotel has restaurants downstairs that are predominantly Indian and Chinese, resulting in high noise levels that made opening windows for ventilation impossible. - There were no amenities provided in the rooms, such as coffee or water. Overall, Hotel Toscana was a complete waste of money. It was our longest stay during our trip and sadly, the worst experience. The lack of care and attention to customer satisfaction was evident throughout our stay, leaving us extremely disappointed.

Nice neighbourhood with lots of restaurants and shops nearby. Walking distance to interlaken west