Hotel dengan Wifi di Chatan

"「外國旅客安全毫無保障！遇到事情只會拖延、包庇，極度不推薦！」 這是一家外表光鮮亮麗，內部管理卻腐敗至極的新飯店。原本帶孩子來度假，卻換來滿身傷痕與一肚子氣。 2026/05/10 晚上，在大浴池更衣室時，一位日本女人莫名把我女兒放在位子上的毛巾和髮圈丟到地上。我過去跟她理論，她一邊吹頭髮一邊裝傻，最後竟辱罵我「I hate you, you are stupid」。罵完後，我繼續跟她爭論，結果她竟然當場情緒失控，直接朝我衝過來想拿毛巾甩我。我伸手阻擋，她竟然大力抓傷我的手背。 為了自保和留作證據，我隨即拿起手機拍下對方的臉。當時對方兩人皆已完全穿好衣服，並非在裸露狀態下拍攝。對方隨即做賊喊抓賊大喊 police 並跑去櫃檯告狀。 最讓人寒心的是飯店的處理態度： 1. 櫃檯睜眼說瞎話：我先生下樓詢問進度，飯店竟然推託說「不知道對方住哪一房，要等明天早上經理來調監視器」。對方都去櫃檯抱怨了，飯店怎麼可能不知道房號？根本是欺騙外國人的拖延戰術！ 2. 經理冷血且檢討被害人：隔天早上經理面無表情，沒有一句道歉或慰問傷口，只說：「我們飯店不會幫你們報警，要報警自己去報。」接著竟然強迫我刪除證據影片，理由是「那是客人的隱私」。 我當場回他：「因為她們是日本人有隱私，我們不是日本人，莫名被抓傷就不用處理？！」如果要報警，這就是證據，我絕對不會刪！最後全家人直接拉著行李走人。 這家飯店的態度就是：日本人的隱私至上，外國人的安全隨便。 發生事情時，這家飯店只會包庇、拖延、推卸責任，要去住的人請自己保重！ [No Safety for Foreign Tourists! They only protect locals, delay issues, and blame the victims. Highly NOT recommended!] While this new hotel looks nice on the outside, its management and crisis handling are completely unacceptable. On the night of May 10th, 2026, our family vacation turned into a nightmare. In the changing room of the public bath, a Japanese woman inexplicably threw my daughter’s towel and hair tie onto the floor. When I confronted her, she insulted me, shouting, ”I hate you, you are stupid!” After she insulted me, I didn't back down and continued to argue with her. She then completely lost control and rushed toward me. As I put my hand up to block her, she violently scratched the back of my hand. To protect myself and preserve evidence, I took a video of her face. I must emphasize that at that moment, both women were fully dressed; no one was recorded in a state of undress. She then started playing the victim, screaming ”Police!” and ran to the front desk to complain. The hotel's response was outrageous: 1. Lying and Stalling: The hotel staff blatantly lied, claiming they didn't know which room the guest stayed in and needed to wait until the next morning for the manager to review the CCTV. This was an obvious stalling tactic. 2. Coldness and Victim-Blaming: The next morning, the manager offered NO apology and NO concern for my injury. He coldly stated, ”Our hotel will not help you call the police. If you want to, do it yourself.” Worse, he repeatedly demanded that I delete the video evidence, claiming it violated the ”guest's privacy.” I replied, ”So because they are Japanese, they have privacy, but because we are not, it’s okay for us to be assaulted and injured without resolution?!” I refused to delete the crucial evidence. We packed our bags and left immediately. This hotel's stance is clear: The privacy of an aggressor matters more than the safety of a foreign tourist. They will only protect the locals and dodge responsibility. Stay here at your own risk!"

"Really nice vibes overall. We had a sea-view room on a high floor, and waking up to the ocean from the balcony was a great start to the day. The room design is modern and very practical — everything feels thoughtfully laid out, with good use of space despite the room being a decent size. The hotel itself feels new and contemporary. A pleasant surprise was the complimentary breakfast, which was simple but nicely done. Parking is free, which is a big plus, and there are sufficient lots available, though a secondary car park is shared with a neighboring hotel. Location-wise, it’s convenient with a large drugstore within walking distance. Add in the big TV in the room and the good bath shower, and it makes for a comfortable stay."

"We really enjoyed our experience here. Free parking was very handy as it can add up over your time at Okinawa. We had excellent service from Jerry on the reception desk. The onsen was a great facility which was well maintained by their staff. I was disappointed that the mens had a sauna and cold plunge, whereas the womens only had a steam room and two hot baths. The front desk in the lobby can provide tattoo covers as these are required. The fitness room was disappointing.. only dumbells up to 10kg and a few cardio machines. It is a shame that the pool is an additional expense. The breakfast had a great variety of foods. We would happily return."

"The reason to go to this hotel is because it is extremely convenient and has a great view. We came here last year, but it was cheaper last year. We were surprised to learn that the car parking is now something you have to pay, which wasn't the case last year. Seems like a very cheap decision on their part considering the hotel is already pretty expensive. Also be prepared, the room will not be the newest or cleanest. It had a bit of mold on the wall around the AC unit, and the walls needed to be repainted and fixed on some parts."

"I had an amazing experience at this hotel. The room itself was very clean and roomy, and i especially loved the bathroom. It was like this private sauna/hot spring. I also liked the fact that the room cleaning wasn't happening daily, and that the towels were always ready on every floor. I only had to talk with one of the staffs when i was checking in, and she was really friendly. I'm super satisfied."

"A hotel strategically located in American Village! Very convenient to walk around, room is ok but toilet/shower is quite small. Hotel lobby has free drinks and all kinds of toiletries in travel pack. Air con is not cold enough. But the room view is fantastic."

"This hotel location is good! Very close to the main area. We could walk to restaurants and the beach easily. Love the idea that we can access and use the pool facility in another Hilton :)"

"First time trying out a bunker bed just for experience. I was very surprised indeed. So spacious clean and have all the basic that we need. Of course less toothpaste and luckily i brought my own. Highly recommended hotel. Near to sunset beach and American village."

"In Overall I Give a Big Thumbs-up, next time I will come back again in sunny day."

"This is a spacious room suitable for a family of 4. The room is clean and location is very central. To book the breakfast, one need to reserve the day before at 6pm. Nonetheless there are lots of breakfast choices around the hotel. It is directly outside the beach area which unfortunately is under renovation work until further notice."