Hotel 5 Bintang Terbaik di Isla Mujeres

If you're looking for a place with great service, this is it. Every single staff member was more than courteous. This is the second Excellence resort we visited and although similar every resort has its own experience and shine. Although you may be tempted to check out the steak house or the seafood restaurant for dinner, we highly recommend checking out the AGAVE restaurant. Not only did they highlight traditional local dishes but again the service was great! Our Hostess Alexandra, was friendly, made us feel more than welcome, and gave us some great tips as to what to do at the resort!

I went there for my daughter's wedding in May 22-26 2023. From the time we were picked up from the airport until we were dropped of at the airport the service was excellent! The resort was beautiful, clean and so relaxing. It was the attention to detail that impressed me the most. The rooms were amazing, with our own jacuzzi, pool access from our patio with a hammock. The massage spa on day 1 was excellent and the spa amenities were great. There were fun activities every day such as water spin cycling, water Zumba, yoga, rifle shooting, archery, beach workouts, margarita classes, aloe scrub classes and more! We participated in many of them as a group or individually. I have to tip my hat to Lancelot who was our rifle shooting, archery and margarita class instructor. His energy was great and so fun! He deserves a raise for how hard he works and his great personality. All the activities instructors and assistants were a joy to be with. I normally would not participate or just watch for a few minutes but they were so fun and nice that I wanted to participate. And they would remember your name everywhere you went which made it feel like a loving community. I learned a lot from the margarita(Lancelot) and aloe scrub(Munther) classes. I'm glad that I participated. I also played water spike ball in the pool for the first time which was surprisingly fun! The restaurants were great as well. Our favorite was the Market Kitchen buffet though because there was so much to choose from everyday and the food was very good and fast. Dukes Lobster Restaurant and Insieme Trattoria were great and had a beautiful view of the sea over the pool. The server Angel was a delight to have serve us. He made sure that we were personally taken care of everywhere we ate including Duke's, Insieme Trattoria and The Market Kitchen. I personally let him know how much I appreciated his hospitality and warm personality. He along with Lancelot and I believe it was Jose were all a joy to see everyday and I often complimented them on their excellent service. The Tropical Juice Bar was a surprising delight. At noon you could get fresh coconut water in the coconuts that they grabbed straight from the trees on the resort! The Sweet Corner was great as well with delicious various coffees, pastries and ice creams available everyday from 7am in the morning til 10pm. There was live performances every night and they were all great! I really enjoyed the Reggae Band, the Michael Jackson Experience and the Mexico Day event. The food was excellent for the Mexico Day and there was something for adults and children. We only had one negative situation which was that for some reason our room cleaning on the last full day wasn't done by 4pm and I had to call concierge twice to get it done. But they apologized eventually got it taken care of and it wasn't a big deal. It didn't hurt our over all experience at all. That was the only negative the whole trip. I cannot state enough how great th

The Almare, a Luxury Collection Adult All-Inclusive Resort, Isla Mujeres is an ideal spot for travelers wanting to discover the city. The Almare, a Luxury Collection Adult All-Inclusive Resort, Isla Mujeres is an ideal choice for travelers who want to take in the sights and sounds of Isla Mujeres.There is no shortage of things to see in the area, with the Playa Mascotas, TOP by Beló and Kin ha Isla Mujeres Restaurant all nearby.This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.

The service is this hotel was fantastic. Particularly from Cesar the pool waiter. His service is the best I’ve received ever in a hotel. Nobody came close to his level of service. The entertainment team were also fantastic. Ernesto, Enrique, Marella and Felix done a great job everyday with all the activities. Couldn’t recommend this resort enough!

女人島上最好的位置了，也是島上規模相對大的酒店，前台服務很好，給升級了房型，空間很大正面看海的套房，酒店專屬的沙灘在路對面但也很近，沙質細白，海浪也不大，很適合游泳，體驗很棒！

This is our third trip to Zoetry Casa del Mar and the beautiful environment of the resort coupled with the staff did not disappoint! We had a wonderful stay enjoying the beautiful beaches, the gorgeous landscaping, the amazing views in every direction!! A special thank you to Suar, whom we've known for the past 3 years, making wonderful drinks, preparing the Bali beds, being so attentive and really making us feel like valued guests! An extra special thank you for the hand made earrings from his wife! The staff at Salt water was incredible: Zaccarias, Cesar, Alessandra, Fidel; Juan at Maguey bar, Alexis at Arroyo. There were so many others that made the trip special! One comment I have to make however, is that we have noticed over the past 3 years since Hyatt took over the resort chains there have been some negative changes. For example, the past two years, our room was staffed with small bottles of belvedere vodka and when we inquired this year, we were offered only Stoli. There was also an attempt made at charging us for our own bottle of wine at dinner one night. The manager eventually waived the charge but that seems quite silly given we're at an all-inclusive resort. Last year, the cheese and wine night was complimentary to UVC members but this year there was a charge. Albeit, these are small inconveniences and certainly did not ruin the vacation, I do feel they should be noted by the management as they certainly make return guests and UVC members less valued. I hope these comments will allow management to reconsider some of these minor costs to allow guests to feel appreciated and want to make a return visit. Nonetheless, it was a wonderful trip and we look forward to another visit next year!

酒店有美麗的海灘、泳池、戲水池。大海非常漂亮。我們的房間可以看到大海。酒店的自助餐品種繁多、品質好。有5個可以選擇的餐廳，提前預訂就可以了。度假村內到處是餐廳、餐車、酒吧。活動也非常豐富，晚上有幾場演出。還組織客人們活動。

非常滿意 管家很好 吃的餐飲也還可以

很省心、人很少，酒店硬件老了點，但是服務可以，關鍵人很少。情侶酒店，適合夫妻充電回血，沒有孩子，難得的悠長假期！雞尾酒超級好暢飲到飽。牛排店建議可以不去，法餐意餐不錯，重點覺得taco特別好吃，必須每天吃2個。

Terletak di Costa Mujeres, Hotel Riu Palace Costa Mujeres - All Inclusive berada di tepi lautan, dalam lingkungan 15 minit memandu dari Kelab Golf Playa Mujeres dan Terminal Feri Punta Sam. Hartanah merangkumi semua ini berada 14.6 km dari Ultramar Ferry Puerto Juárez dan 16.5 km dari Terminal Maritim Isla Mujeres.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 5 kolam renang terbuka, taman air percuma dan sebuah kelab kesihatan 24 jam. Kemudahan tambahan di hartanah Art Deco ini termasuklah akses Internet wayarles percuma, penjagaan anak/bayi (surcaj) dan kedai hadiah atau gerai surat khabar.Hartanah ini merangkumi semua. Kadarnya termasuk makanan dan minuman di tempat makan di tapak. Bayaran boleh dikenakan untuk menjamu selera di restoran tertentu, makan malam dan hidangan istimewa, minuman tertentu serta kemudahan lain. Nikmati masakan antarabangsa di Spaces, salah sebuah daripada 6 restoran di hartanah atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Rasa dahaga? Hilangkan dahaga anda di salah sebuah daripada 6 bar/ruang istirahat atau 2 bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:30.Kemudahan yang ditampilkan adalah termasuk perkhidmatan limousin/kereta bandar, stesen komputer dan perkhidmatan pencucian kering/dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 670 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi dan pancuran berasingan menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan tempat duduk berasingan.