Hotel berhampiran Klausenburg, Koblenz

In May 2023 we visited Koblenz while on a Rhine cruise. We moored overnight in front of the hotel and had a walking tour of the city as part of the cruise. We loved the city and decided we would revisit the city for the Christmas markets. We therefore booked a five night stay before the boat left. The hotel is in a delightful position on the banks of the Rhine with magnificent views of the fortress on the far bank and the cable car which takes you to it. Our room was large, clean and comfortable. As we overlooked the river we had a nice balcony. Given that it was November and cold, we spent very little time on it! There were no tea or coffee making facilities provided by default but this can be hired for a very reasonable price. There is a lift but, even so, we still had to navigate around 10 steps to get to our room. My wife has to walk using a rollator but was able to manage. A wheelchair user might struggle however. The hotel serves one of the best buffet breakfasts we have experienced anywhere. A wide range of quality food should satisfy any palette. They even provide Prosecco! They do not serve any other meals but there are a good number of good quality restaurants nearby. While there is no bar you can buy a good range of wines and cocktails and there is a mini bar in the rooms. The service provided by the friendly staff was of very high quality. They fielded any problems we threw at them quickly and efficiently. Reception is only manned until 10:00pm so make sure that you plan your arrival time accordingly. As well as its delightful views the hotel is within easy walking distance of most of the popular tourist attractions that this delightful city has to offer.

The hotel is nearly new, spacious enough, good location if you need to go to the train station, quiet sleep, good breakfast, pleasant co-guests, helpful reception apart from one female employee who only does the necessary without a smile and a receptionist who was speaking to a colleague or friend in regards to an upcoming holiday which made us feel not being a welcomed guest.

Glücklicherweise konnten wir einen öffentlichen Parkplatz direkt vor dem Hotel ergattern und der Parkuhr eine 24-Stunden-Buchung entlocken. Denn die schmale Einfahrt zur Hotelgarage sowie ein Parkliftsystem ist für unsere „Familienkutsche“ ungeeignet (Erfahrungswerte!). Verständigung mit dem Rezeptionspersonal recht „holprig“ mangels ausreichend guter Deutschkenntnisse von deren Seite. Eine an uns übergebene Zugangskarte für Zimmer und Hotelaußentür (ab definierte Abenduhrzeit einzige Möglichkeit ins Gebäude zu gelangen) war nicht freigeschaltet. Zimmer war für unsere „Ansprüche“ gut (erstaunlich für diese Hotelkategorie -＞ Kühlschrank für die Kühlung selbst mitzubringender Dinge vorhanden) Frühstück: Quark für Musli habe ich vermisst und leider nur die stark zuckerhaltigen Fertigcerealien vorgefunden. Ergo lieber gleich verzichtet. Weil mir der Meerrettich bzw. die Meerrettichsahne nicht zu den anderen Lebensmitteln passend schien habe ich nachgefragt, wozu dieser gedacht sei… Mit dem Wort Meerrettich konnte der „Frühstücksservice“ nichts angefangen. Also habe ich gefragt, ob diese „Zutat“ für „salmon“ gedacht sei. Daraufhin wurde mir erklärt, dass der Lachs aus sei (ca. 9:30 / gefrühstückt wird wohl im „Schichtsystem“, nachdem wir bei Anreise gefragt wurden, in welchem „Zeitfenster“ wir zu frühstücken besnsichtigen). Sehr irritierend - wir konnten nämlich unmittelbar zuvor direkt beobachten, wie eine nich halb volle Platte mit Lachsaufschnitt in die Küche getragen worden war. Wollte sich das Personal für‘s eigene Frühstück (auch das hatten wir beobachten können) diese Leckerei exklusiv „sichern“?

A Gem on the River Rhine We discovered this hotel when looking for somewhere to stay near Koblenz. Service, staff, ambiance, breakfast, 1 meal all top notch. They also offer a free city ticket which entitles you to free travel by train & bus and discounted river cruises. Brilliant. Lovely small town, the hotel is within easy reach of restaurants, shops & transportation. 2 things of note 1) the cushions in the bedroom are too soft. 2) beware coming from Frankfurt as we did, there is a car ferry to take you across the Rhine which stops at 18.00. We had to drive to Koblenz 15km, over the first bridge available and return on the other side. Whilst a pleasant drive we could have done without it in the early evening. We booked via ******* so they are responsible for giving this sort of information. Another thing to beware in Germany, cash is still king. Several establishments refused to take a credit card. Not the hotel I hasten to add. All in all a great 3/4 day break in a lovely part of Germany.

Our favourite hotel on our 3 week trip staying at 10 different hotels. It was a nice break close to the middle of our trip. The spa services with a pool, steam room, and two saunas, as well as massage services allowed us to unwind. We were greeted very warmly by the front staff and given a tour while we were waiting for our room to be ready. The two restaurants were very nice. The included breakfast was great and the room was perfect. We stayed in the Deluxe room with a Rhine view. This put us in the back building. The back building also has their own front desk. The room was quite large and had nice decor. We wish we stayed here longer. The castle ruins are not included by only cost 6 euro to enter. Our only difficulty is the shuttle from the hotel down to Sainkt Goar does not operate everyday, only weekends during the fall and winter months. Not hard to walk, but does suck for luggage. There are taxi services though.