Hotel berhampiran Bang Kao Beach, Koh Samui

When booking and looking at the photos on the booking website I used I was very much looking forward to this stay. When I arrived my first impression was I couldn't wait to leave. We were shown to a small dark dingy room but told we could upgrade to a superior room. Thankfully it was much better, but still nothing like that shown on the booking site. Don't get me wrong this place is very inexpensive and in a nice location but it could be so much better. It was dirty, we had to go to Lotus's to get cleaning products. The bed may as well be a sheet of chipboard, I'm not sure there was actually a mattress on it? In the three days we stayed the room was not cleaned, bins emptied or anything. The pool area was dirty, people sitting around smoking ****, coughing and spitting; again the photos on the website make it look awesome - in real life not so Definitely not a boutique hotel. On the positive the desk staff are friendly and helpful.

Amazing hotel. The breakfast was the best I’ve ever had. Champagne and fresh juice as much as you wanted. I got a lobster roll and eggs Benedict. Amazing! Hotel room couldn’t of been better! The jacuzzi bath perfection. Hotel couldn’t do any more. We even bought the robe and flip flops they were that comfy. Overall the hotel was lush. Would 10000% stay again. The pools and beach were so quiet which was fantastic.

Best experience with our private pool room suite Room is so spacious and with your own infinity pool overlooking the ocean it is just magical and mystical Th staff are absolutely welcoming and go over and beyond to help you have the best stay Although communication isn’t the best they try to understand and accommodate your personal preferences Cannot name all the staff there but all of them from the main boss down to security guard just will do everything to make you happy A mention to Mr Joe, he always was there to help us enjoy our stay and even gave us a personal tour to our wonderful buffet seafood dinner, thanks Joe Also San and Joe for our special anniversary dinner which you designed so we could have it on the beach which almost didn’t happen because of the weather The girls in restaurant and the top chef making our meals All the staff went above and beyond to make our stay most memorable Thank you all for your welcoming arms We wish you all good health hope to see you all again Angela and Bill Mihalakis room 108

The Sheraton Samui Resort is an absolute gem. Set amidst a vast, green landscape, it's a paradise for those who love to explore, and if you'd rather ride, the buggies are just a call away. The breakfasts were a hit – a scrumptious spread of European and local dishes that got us started for the day. Our room was not just comfortable, but it also boasted a stylish bathtub on the terrace and a fabulous view. For the kids, the resort was an endless adventure. Between the awesome camp set in the room and the kid's room filled with activities (our son particularly enjoyed the crafts), they were in seventh heaven. We loved the cool stone pool and the variety of beachside activities – from kayaking to stand-up paddle boarding, all available free of charge. And if you're into some friendly competition, there's a ping-pong table too. With two pools to choose from, one lively and family-friendly and the other more tranquil, there's something for everyone. And the beachside bar and restaurant? A great spot for some downtime. Being close to Central Samui and other attractions was just the cherry on top. Highly recommended!

The Mercure Samui, is hands down one of the most spectacularly positioned hotels on the beautiful Chaweng beach. At just one year old it is also the most beautifully landscaped and furnished of the many hotels we have been so lucky to stay during our travels. The team who maintain and care for the hotel and clearly understand the importance of guest services is outstanding. From the wonderful management of Nat and Nina, to their beautiful staff of whom there are too many to mention and the amazing reception team of, Sira, Bella, B and Daris, there was nothing that they didn’t do to make our stay as perfect as possible. We wish we could name them all. Everyone was wonderful! We had planned a seven day stop over here on Koh Samui as we came to the end of two months travelling in Europe. We chose the Mercure and Koh Samui on a whim as hopefully a restful place to unwind. We couldn’t have asked for more! We only wish we could have stayed longer! The breakfast each morning was a buffet with a chef station for selecting items that could be made on request. The restaurant team at meal times and at breakfast was cognisant of my wife’s gluten intolerance and catered for her with excellent alternatives. They were brilliant! We had not considered a return to Koh Samui before our arrival but all that has now changed. We will indeed return to the Mercure for the pure joy this wonderful hotel provided us during our stay. The beach is one of the cleanest and calmest of the beaches we have visited in Asia. Travel too and from the Samui Central mall or down to Lamai is inexpensive and extremely well serviced by small buses that pass by the hotel at least every five minutes and cost just 100 THB. The rooms are beautifully furnished as you would expect from such a new hotel. The beds very comfortable and the bathroom excellent. A fabulous shower! We stayed in pool access room, 2005. It was a real treat to be able to walk into the beautifully clean and well appointed pool whenever we felt the need for a refresh. Access to the pool and the beach was easy from all rooms with plenty of shady deck chairs available. The three bars, on the beach, in the pool, on the rooftop of the restaurant, offered happy hour times that varied between venues. As you can see from this review, we loved the Mercure on Koh Samui. We are already planning a return visit!

Была на Пхукете в далеком 2014. безумно понравился Тай! Влюбилась. после Индонезии с подругой решили все же поехать в Таиланд! но теперь через Пхукет на Самуи и Панган! что ж ! 6 лет прошло! а тай изменился. Пхукет стал дико руссским, бездушным,никаким. туристическим одним словом! благо был всего 1 день и мы на утро стартанули на Самуи. ехать с Пхукета минимум 5 часов по скучной дороге. ждать паром час. и плыть мин 40. и вот мы на Самуи! едем еще час до отеля по бездорожью.. ну в целом, первые впечатления, че то не то( приехали в отель. Здрасьте приехали. номер без балкона.... дышать нечем.. душно. в номере пахнет могнолией(ненавижу ее) утро.. завтрак. так себе. но голодным не останетесь. кофе на любой вкус. горячее, салаты. из фруктов арбуз вкусный и дыня не ок).. ну все. и да. русских 80%. будьте готовы! Тагил ждет вас))) другое дело остров Панган.. но это уже совсем др история.)

The service is impeccable. Everyone at the resort is kind and helpful. So many great little details that are unique to the hotel like “surprise of the day” and snacks throughout the day. The resort is big and has its own price beach where you can jet ski and many other water sports. There’s also a beach club and many other entertainment facilities. I’ll definitely come back!

Location is highly strategic, cleanliness is excellent, and the rooftop infinity pool is breathtaking. But the best part of staying in Cosi is Khun Cartoons at front desk; she is one-of-a-kind, her smile, personality, and service spirit. are in different level. She deserves a promotion and a hefty raises. The hotel is very lucky to have her on the team. Definitely return to see her again.

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

Lokasi: Hotel ini terletak di tempat yang tidak terlalu sesak. Tetapi ia berdekatan dengan pelbagai tarikan pelancong, restoran, jalan-jalan, dan hotel ini rendang. Taman yang indah dan bersebelahan dengan laut, suasana yang baik. Bilik: Padat, bersih, dengan pelbagai kemudahan seperti peti keselamatan, pengering rambut, TV, teh, kopi, air minuman, tuala, dll. Penghawa dinginnya sejuk, air mengalir dengan baik, katilnya selesa, tetapi saya ingin untuk mempunyai bola kapas dan saya mahukan TV. Boleh membuka dan menonton YouTube dan Netflix. Sarapan: Ia adalah ***a bufet yang lazat dengan pelbagai pilihan. Kolam renang: Di sebelah pantai, terdapat banyak kolam, termasuk kolam dewasa, kolam kanak-kanak, atau anda boleh berenang di laut. Lain-lain: - Jika anda ingin menyewa kereta untuk mengembara di sekitar Koh Samui. Hubungi kaunter pelancongan di hadapan, mudah. - Hotel memerlukan deposit sebanyak 1,500 baht, yang boleh dibayar secara tunai atau dengan kad kredit. Jika anda tidak berbelanja di hotel, anda mendapatkannya semula.