177 Beach Bo Put, Amphoe Ko Samui, Chang Wat Surat, Mae Nam, Surat Thani Province, 84320, ThailandLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
60 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.3
Kebersihan4.5
Tapis mengikut:
Atur mengikut:
Semua ulasan(60)
Ulasan positif(35)
Ulasan dengan gambar/video(11)
Ulasan kurang baik(10)
DariaBelik
Suite Tropika
Menginap pada Sep 2024
Pasangan
11 ulasan
4.0/5
Sangat Baik
Disiarkan pada 15 Okt 2024
Great location, not very busy area of KohSamui, beach is nice and with the beautiful view. We had a garden villa, it’s great, but I wish the sheets are more cleaner. The hotel itself is really beautiful, great for taking pictures also to chill.
The only thing we didn’t like is the waiters who couldn’t speak English well and took the wrong order twice and after all didn’t come to apologize. The breakfast is quite low quality, there are only a few dishes with average taste.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Khun Daria Belik,Thank you for taking the time to share your feedback with us regarding your recent stay at Zazen Boutique Resort & Spa Koh Samui.We deeply regret that our service did not meet your expectations and that you found it lacking in communication of the language. Your feedback regarding the restaurant service has been noted, and we will take immediate steps to address this issue internally.With warm regards,Titaporn S.Resort Manager
Pengguna Tetamu
Vila Taman
Menginap pada Jan 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Feb 2024
This hotel is wonderful! From the moment you enter from a busy main rd it is an oasis of calm. The front house staff were very efficient and welcoming. Our garden villa was amazing, huge, big comfy bed, coffee machine, lovely terrace…. Just beautiful. And then we went to the pool… wow, wow, wow it was wonderful. Best sunbeds ever, pool overlooking the ocean, drinks and food service with a smile. The lady who seems to run the pool/restaurant area was incredible… so very hardworking and attentive. There were some cocktail issues but she is working hard to train the new staff. The design of the whole place is so gorgeous. We didn’t want to leave!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your wonderful feedback ! We're delighted to hear that you found our resort beautiful, comfortable bed and enjoyed with our The Club by Zazen. It's great to know that you appreciated the welcoming atmosphere and our friendly smiles from our staff.Thank you for choosing Zazen Boutique Resort & Spa Koh Samui. We hope to welcome you back for another relaxing and impressive stay.Warm regards,Titaporn S.Resort Manager
Jawapan daripada Pihak Penginapan: Dear Khun Xiayi,Thank you for sharing your feedback regarding your recent breakfast experience at Zazen Boutique Resort & Spa Koh Samui. We truly appreciate your valuable input as we continuously strive to enhance our improve the guest experience.Your comment regarding an extra charge for the children, our team did inform and doing their best to follow the hotel policy.We are grateful for your feedback, and we hope to have the opportunity to welcome you back for an improved breakfast experience on your next visit.With warm regards,Titaporn S.Resort Manager
Jawapan daripada Pihak Penginapan: Dear Khun Xiaofei,Thank you for your fantastic review! We're thrilled to hear that you enjoyed with our place, great atmosphere, and found everything to be perfect. It's wonderful to know that our friendly and helpful staff make you feel welcomed and relaxed.We look forward to welcoming you back to Zazen Boutique Resort & Spa Koh Samui for another amazing day.With best regards,Titaporn S.Resort Manager
Jawapan daripada Pihak Penginapan: Dear Khun Cat,Thank you for your review! We're delighted to hear that you found Zazen Boutique Resort & Spa Koh Samui to be a relaxing place to stay, and that you enjoyed on your holiday.We appreciate your feedback about downside mention. We will take it into consideration as we continually strive to enhance our guest's experiences.Warm regards,Titaporn S.Resort Manager
Jawapan daripada Pihak Penginapan: Good day Valued Guest,Thank you for your feedback which is highly valued!With warm regards,Titaporn S.Resort Manager
ReesRush
Menginap pada Okt 2024
Solo
5.0/5
Luar Biasa
Disiarkan pada 6 Nov 2024
Every aspect just wonderful. As I came at low season (towards the end) the place was not crowded or busy - I am not sure if that was the norm, but it was so pleasurable to feel it quite an intimate and personal space. Every day I was able to get a sunbed by the pool. A stunning pool, with wonderful infinity view out to the ocean. Very attentive and kind service by the bar team Aung Phyo and Fat. Always on hand with cold face towels, complementary fruit plus checking on orders for drinks or snacks. The staff at reception and the beautiful, comfortable restaurant (by the pool) were also exemplary - a huge thanks to Phueng, Por Fai, Oil and Pookie (reception). Dining at the restaurant was excellent quality and range across Thai and Western food. Beautifully prepared and delicious. My room was glorious and comfortable. The most comfortable of beds and beautiful shower. The spa also excellent and team (forgive me as I cannot remember spa therapists name - but she was brilliant). I am really happy to give this five stars all round. I came looking for a break and completely switched off. The villas are situated in beautiful gardens dotted with lovely water features and architecture and the beach is just on the doorstep. The pool area is a place to while away any stress. I was really lucky with the weather as well - every day sunshine - until the last day where it started to rain - but the next day as I left I could see it was clearing up. Its probably a good 20/25 min walk to Fishermans Village on the main road, and was worth to go to for a few hours here or there for massage or food. But I took advantage of the comfort of the hotel which was in itself a small paradise. Thanks to all the team who made my stay pure comfort and joy! I have already recommended to many of my friends.
Terjemah
6/18
Jawapan daripada Pihak Penginapan: Dear Khun ReesRush, Thank you for your wonderful feedback! We're delighted to hear that you found our resort meet with your expectation and enjoyed the delicious food. It's great to know that you appreciated the welcoming atmosphere and friendly from our staff. We're especially pleased that Phueng, Por Fai, Oil and Pookie provided you with excellent service and took good car of you. Your kind words will be shared with them, and they will be thrilled to know they made your stay memorable. Thank you for choosing Zazen Boutique Resort & Spa Koh Samui. We hope to welcome you back for another relaxing and impressive day. With warm regards, Titaporn S. Resort Manager
BruceHK88888
Menginap pada Apr 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 22 Mei 2024
We recently sold our villa in Koh Samui so decided to book Zazen. Over the years we had frequented the restaurant as it has always had great food, but we had never stayed at the hotel. We were very impressed with everything about the hotel. We had a perfect view of the sea from our beach front room. The food is great. And most importantly, the staff are fantastic. Professional and friendly. There are many hotel options in Samui. We could have stayed at a top international hotel & paid international prices, or opt to stay at this lovely family owned hotel for a fraction of the price while enjoying superior service. We made the correct decision. I would highly recommend Zazen and we will return.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Khun David, Thank you so much for your kind words! We're thrilled to hear you had a wonderful stay in the Beachfront Suite. Your appreciation for our resort, our service, and the thoughtful staff, means a lot to us. We look forward to welcoming you back in the future! Best regards,
Lise V
Menginap pada Apr 2024
Pasangan
1.0/5
Disiarkan pada 7 Mei 2024
Beautiful decoration but that is the only thing I can say that is positive. The water canal at reception was turning green, same for the pool. Rooms are not functional, the AC is just above the bed. All rooms are aligned where all terraces are next to each other. The room was horrible clean wise: white spot on the sofa, hair all over the room (bed, floor, toilet, shower…), dead flies on the bathroom, toilets not cleaned… Horrible smell when checked in. No manager on site on the week end… I was lucky I work on hospitality because I could arrange a discount, a full cancellation but I had to waste my holiday time to find another hotel. I don’t recommend at all.
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Lisev, We sincerely apologize for any inconvenience you encountered with our room and cleanliness. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to bring this matter to our attention. We understand your disappointment, and we want to assure you that we take your concerns seriously. We are actively addressing this issue, implementing measure to enhance our service and ensure a more accommodating experience for our guests. Thank you for your understanding and patience as we work to improve. Your satisfaction is our priority. All the best,
OnAir56048609281
Menginap pada Ogo 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 26 Sep 2024
Very nice and peaceful hotel. Everything is with full attention stating from the room , restaurant, and overall service. The privet and the massages on the beach are marvelous .We defiantly come back. Highly recommended especially for couples.
Terjemah
AnaCatharina1972
Menginap pada Ogo 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 9 Sep 2024
We had dinner at Zazen Restaurant... what a beautiful place and great food. The staff was very friendly, especially the waitresses Ice and Jannie. Ice explained the dishes and was very patient and helpful with us. Thanks to both ladies we had a great experience. We definitely are going back and we warmly recommend Zazen restaurant.
Terjemah
Jawapan daripada Pihak Penginapan: Dear U8344BQcathyl, Thank you for your wonderful feedback! We're especially pleased that Jannie and Ice provided you with excellent service and took good care of you. You kind words will be shared with them, and they will be thrilled to know they made your stay memorable. We look forward to welcoming you back again in the near future. Warm regards, Titaporn S. Resort Manager
Pengguna Tetamu
Menginap pada Feb 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 8 Mac 2024
Just spent 12 nights at Zazen Boutique Resort & Spa.We were a bit hesitant before booking as we know the hotel was being refurbished. But our stay totally exceeded our expectations! The hotel is one of the most beautiful boutique hotels we’ve ever stayed at. The pool and restaurant area are absolutely stunning. The bungalows are set in beautiful gardens, they're beautifully designed, stylish. really spacious with huge bathrooms, minimalist design but functional and everything was always spotlessly clean. Facilities at the hotel are fantastic including a well equipped gym. The location is perfect as it’s set slightly away from the hustle and bustle of Fisherman’s village but close enough to walk which takes about 20 mins. But what really makes Zazen special is the staff. They are genuinely friendly and go out of their way to be helpful. We had couple of issues with our room as the resort has just recently been refurbished so there were some teething problems. The staff were fantastic and sorted the issues out immediately, couldn't do enough for us. Well done Zazen for creating such a special place, an oasis of calm and tranquility on Koh Samui, fabulous! Can't recommend this hotel highly enough! Martin and Jack.
Terjemah
Jawapan daripada Pihak Penginapan: Good Day Martin and Jack, We are very happy to hear you had a great experience at Zazen Boutique Resort & Spa Koh Samui. Your review made our day! Our whole team works very hard to maintain high standards, but we can only do it thanks to amazing guests like you. Thanks again and we hope to see you in the near future. With best regards, New
Pengguna Tetamu
Menginap pada Feb 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 8 Mac 2024
Stylish and chic. Fantastic breakfast - the pool area is gorgeous if quiet and relaxing is what you’re looking for. Rooms are large and beautiful. Very close to the fisherman’s village where there are lots of restaurants and a night market. Staff are all amazing I can’t describe what a fabulous time we had. Special mentions to Bee and King I think that’s his name the porter who couldn’t do enough for you. We will be back! There are only 24 rooms which keeps this hotel unique and civilised Fabulous x
Terjemah
Jawapan daripada Pihak Penginapan: Dear Khun Tracey, Thank you for sharing your positive feedback. We look forward to your next visit to Zazen Boutique Resort & Spa Koh Samui! With best regards, New