Hotel berhampiran राज भवन फाउंटेन, Kolkata

I had a amazing experience in Taj Bengal , I am here for the first time. Ms Nunte gave us a Great exposures toward the services of Taj and specially offered us Jhalmuri and Chai. She is very humble and ground to earth person, I am glad Taj has employees like Ms Nunte. Keep up the good job☺️

It is really a nice hotel. Good ambiance. Some people will complain about back side construction view & noise. But fortunately I got front side room, moreover who looks outside in city hotel? But for sound hotel May change backside windows to soundproof options. Clean & decorated room. Breakfast is ok, rather I would say Good if not Very Good. Reception people are very helpful, I got early check-in at 12:30PM. Nearby Shopping District. As it is busy area, so get ready for whole day huge traffic.

Nice, still have to improve alot of things I am trying to reception but call go to emergency department

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

Verry good food & service nice stay overall its was my great stay and resturent was also very nice and not much expenice two restaurants sre there Oceanic and bengali cuisine restaurant Aheli both are nice and food arr slsp very tasty its was situated in a prime location nice view ambience was also good noce peoples have in this hotel😊😍👌

服務一般 應對速度比較慢 需要不斷催促。門卡打不開催了半天才幫忙解決，雖然態度是可以的，但工作效率不高。另外床單的清潔度需要提升。

Servicepersonal sehr freumdlich und hilfsbereit. Lage sehr zentral. 24h warmes Wasser. Zimmerbelüftung bei zimmern ohne fenster mangelhaft (upgrade wurde bei check in gegen aufpreis vorgeschlagen). Alles in allem empfehlenswert für den Preis und für einen kurzen Aufenthalt (wir waren 3 Nächte dort) empfehlenswert. Für einen längeren Aufenthalt würden wir lieber mehr für eine bessere Ausstattung bezahlen.

The hotel with 300 yers history. Every corner is a masterpiece. The location is very convenient. Very close to the shops and the Main Street. The amenities are little bit tired and the shower is oldest old. The sheets are grey. The breakfast is tasty and enough of variety. The stuff is helpful and friendly. The comfort stay in Kolkata.

If you're in Kolkata to enjoy the romantic ambiance of a city with real soul, this place is the right establishment, in the right location and has more than reasonable prices. Immaculately kept rooms, helpful but unassuming staff and some lovely little touches (particularly loved the old books and pictures of grandad and great grand dad in the reception) make this a place a real jewel and a nice surprise to end our trip to India with. If you suspect Im exagerating, do yourself a favor and take a chance on it. You'll be glad you did.