Hotel di Krakow

Well everything is fine, it’s clean n modern. But the location is quiet n bit away from landmarks (it seemed to me that the street is empty, no ppl n shops) though it took 15 mins walk to reach the attractions but nearly nothing you can buy there. So if your looking for hotel that r convenient, it won’t be the best option, but the cost-performance ratio is ok at this £ regarding to the cleanliness n modern design.

Fresh new design, great front desk staff, fantastic food. Special thanks to restaurant servers (too many names to list). They work fast and accurately. Best pierogi (cheese dumplings) anywhere. Walk to Old Town is complicated. Uber is a better way to go, and it’s cheap.

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

Reception girl at check in was very rude (Dark Hair). We asked how we could get into the property from the rear door and she was very abrupt and rudely answered our question. I then asked if she speak English at all (In polish) and she shrugged her shoulders and said ”I suppose so”. From this point, I made an effort to avoid her/ reception and exit via the back door. Worth Noting, my job is as a London based AA Hotel Inspector.... thankfully for her I was not inspecting this property as the property would certainly of lost serious marks here. Worth also noting however that there was a different lady (Blonde) on check out who was very pleasant and a credit to the hotel.

The accommodation is a little out of the way from the city center, but it has a parking lot in return. We were inside with Bolt in a few minutes. The hotel is a clean, comfortable, well-equipped simple hotel with a clean style. The bathroom is clean, comfortable, well-equipped. The breakfast was perfect. Good selection and good quality. The bar is only open in the afternoon and early evening (24/7), but all important drinks and snacks are available non-stop in the self-service fridge.

Best place to stay in Krakow, very close to the main train station, has a team stop nearby, not far from the old town. Perfect facilities, including washing machine, dish washer, iron, coffee machine and so on. Defenetly the best for this price! Very kind staff at the reception!

Loved our holiday! So close to the train station to be able to visit salt mine and Auschwitz. It is also a 15 min walk from the town so very convenient. The room was perfect, the kitchen and bedroom felt comfortable. Just took us a while to figure out shower. Would definitely book again :)

Apartmen-apartmen yang indah terletak berhampiran bandar lama Kraków, dengan kakitangan yang lebih cantik. Ia berada dalam 15 minit berjalan kaki ke hampir setiap tarikan di bandar. Kami jatuh cinta dengan Kraków dan orang ramai adalah sebahagian besar daripadanya. Semua orang di sini berusaha keras untuk membantu kami merancang perjalanan kami. Apartmen-apartmen ini dikendalikan oleh anak-anak muda yang bergaya dan berpengetahuan dengan kebanggaan dan pengetahuan dalam budaya tempatan. Satu-satunya kaveat ialah ia tidak mempunyai lif/lif. Oleh itu, ingatlah itu jika anda melancong dengan banyak bagasi. Keseluruhan 10/10 pasti akan tinggal di sini lagi.

The hotel is the on the verge of old town, pretty far away. It's okay for business travel. I like it because the room is bigger comparing to other four star hotels in downtown.

Perfect location near the Main station: Krakow Glowny. Only 10 minutes walk to reach the train station.