Hotel berhampiran Sarawak Tourism Complex, Kuching

kakitangannya mesra dan membenarkan jam 1 petang daftar keluar lewat. adalah isyarat yang baik. ini adalah ramai kakitangan dengan hotel. jika saya melancong ke kuching. Saya pasti akan tinggal lagi di sini. lokasinya hebat di mana pada waktu malam boleh menonton air pancut muzik di tepi pantai. untuk menambah baik kemudahan bilik: peti sejuk bar mini ke semua bilik. dan lebih banyak saluran tv.

this is my genuine review. Location is superb, very near to city center, roughly about 5 mins grab ride (which usually costs about RM4.50-6). Hotel is relatively new so cleanliness is a 10/10. I got a room at level 5, hence i did not experience any noise that disrupted my sleep except honking from vehicles on the road. Do note that the hotel enforces strict rules but imo its reasonable of them to have such rules. Example are no stains to be spotted on bedsheets, else rm50 will be charged. I also like how they use smart technology here. Keyless entry to rooms, and no need to trouble yrself to call the receptionist like many other hotels. They communicate via whatsapp & i have to say their response is quite fast. I asked for an extra towel before and not long after a staff knocked to pass me one. Only thing i would suggest to improve is to not have many staffs lingering around the room for too long. Idk why eveey morning, afternoon, evening and even night, i see the housekeeping staffs outside hahaha. Also do note that there isnt any gym (i think!) and for muslim travellers, the restaurant below serves alcohol but is claimed to serve ‘halal’ food (this is common there). So if you’re like me who takes this seriously and prefer to dine at legitimately halal restaurants, do take note on this. However, there is Anuar Steamboat located about 8 minutes walk from the hotel. do try that out. Overall, i would definitely come back. Reasonably priced, great location, good cleanliness, responsive.

Hotel ini terletak di Chinatown Kedua, yang mempunyai rasa jalan lama. Terdapat banyak tempat untuk makan di jalanan. Bilik hotel tidak besar, pembersihannya agak bersih, sarapan paginya banyak, dan mudah untuk menghubungi teksi apabila keluar.

Hotel berhampiran dengan bandar. Ia mengambil masa 5 minit ke pusat membeli-belah, tepi laut dan tempat makan. Biliknya bersih dan penyambut tetamu yang mesra.

Berpatutan dengan harga dan sesuai jika nak saving. Hotel bajet cuma tiada sebarang minuman mineral water. Sewa bantal rm5 dan tilam sedikit keras.

Kingwood is the first hotel I stayed in Kuching. I had a good experience in the Kingwood Sibu branch, but here in Kuching it is much smaller, almost like an inn-type lodging. This hotel is basic and sufficient for the average traveller. Just remember to bring your own toothbrush and toothpaste as the hotel doesn't provide any! I have stayed on the First Floor during both visits, same level as the swimming pool. Do note the pool is quite small. The cafe is spacious and comfortable. Breakfast consist of either ala-carte (nasi lemak, fried noodles, porridge, western) or buffet depending on the occupancy rate. My favorite is the fish porridge. So fresh and hot!

Lokasi yang baik. 2KM ke pusat beli-belah The Spring dan pusat beli-belah Vivacity. 7KM ke lapangan terbang dan 8KM ke stesen Bas Sentral.

Menginap di sini bersama bf saya pada hari ke-1, ke-4 & ke-5 kami dalam percutian singkat 5H4M kami (rujuk ulasan sebelumnya mengenai bilangan hari- sepatutnya hari ke-1, ke-4 & ke-5). Saya telah menulis ulasan untuk hari pertama. Yang ini adalah ulasan untuk hari ke-4 & ke-5, di mana kami diberi bilik yang berbeza daripada penginapan sebelumnya. KEBAIKAN ♡ Berdekatan kedai aiskrim Sunny Hill & AEON Mall. ♡ Kedai serbaneka & kedai makan (tidak halal) berada dalam bangunan yang sama. KEBURUKAN ‼️ Bilik yang diberikan kali ini lebih kecil & sempit berbanding bilik sebelumnya yang kami tinggal. ‼️ Bilik tandas berbau sangat busuk dari tirai pancuran mandian yang basah. ‼️ Tuala tangan tidak disediakan. ‼️ Salah satu tuala badan yang diberikan sudah lama (nipis & keperangan) sehingga boleh digunakan sebagai alas lantai. ‼️ Pembersih a.ka. pembantu rumah tidak mekap bilik kami. Alasannya, tiada pengemasan selepas jam 12 malam, namun kami tidak dimaklumkan lebih awal dan kami keluar sebelum jam 12 malam. Saya telah memaklumkan kakitangan A di kaunter untuk mengemas bilik kami juga, dan dia juga meminta pengesahan jika saya mahu mengisi semula dan menukar semua barang (tandas, minuman sachet, tuala, peralatan tempat tidur), saya berkata ya dan dia memberitahu saya bahawa dia akan memaklumkan kepada penjaga rumah. Sebelum ini, kami hanya disuruh oleh staff B di kaunter untuk meletakkan penyangkut ”PLEASE MAKE UP ROOM” di tombol pintu sekiranya kami mahu pihak cleaner melakukan pengemasan bilik kami. Bf saya marah dan memberitahu kakitangan C. Kakitangan C memohon maaf bagi pihak kakitangan A dan kakitangan B & memberi kami tuala badan baharu, peralatan mandian, air minuman dan banyak sachet minuman akhirnya. ‼️ Menu sarapan pada hari ke-4 masih tidak sedap, jadi, kami melangkau sarapan pada hari ke-5. Saya berasa malu kepada bf saya untuk pengalaman yang tidak menyenangkan ini kerana saya bertanggungjawab memilih & menempah hotel untuk perjalanan kami. Saya minta maaf, tetapi saya tidak akan kembali ke hotel ini lain kali saya datang ke Kuching lagi.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

Kawasan hotel banyak parking dan banyak kedai makan. Staff hotel sangat2 peramah. Bilik sangat bersih, kemudahan dalam bilik semua tersdia. Air panas untuk mandi tak berfungsi tapi takda masalah kalau takda. Last yang paling buat kami kecewa org mabuk bising dekat luar bangunan subuh2 menganggu kami tidur. Apa2 yang lain sangat memuaskan.