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Terokai Ulasan Tetamu Hotel di Kumarakom

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Paradise Resort
3.8/558 Ulasan
Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.
Shivaganga Lake View Resort
3.3/55 Ulasan
shivaganga lake view resort run by dedicated people who take care of your needs even in the night if you need assistance they always ready to provide, cook was very nice and akka also who ask your needs what you want to eat in dinner . good experience 😊
ILLKKALAM LAKESIDE COTTAGES
3.9/539 Ulasan
We had two nights stay at picturesque ILLKKALAM LAKESIDE COTTAGE right on the banks of the lake and were. pleasantly surprised as the nature unfolded before us. Good location with good facilities and access to all amenities surrounded by organic farm , nature at its best. Good service through out and personalised care by friendly staff. Freshly cooked homemade tasty food served to your room and relax in front of the room looking over the lake with boats passing by and beautiful sunset views. The best part was the relaxed private sunset boat ride on the lake for two of us with stunning views starting right in front of our cottage. Susan Salin and team have done a wonderful job in making avail of this wonderful property for fortunate few like us. Special thanks to Asha and Arjun who were always helpful and giving us information of local tours and cultures. Not to forget those amazing cooks who cooked meals as per our taste We will definitely going to return and recommend to our friends to visit ILLKKALAM LAKESIDE COTTAGES Thanks once again for serving is the best treat Keep it up 💕🙏😍
Saro Lake County
3.9/523 Ulasan
nice place for a quiet stay by the banks of kumarakom backwaters.it would be nice if you could go with family as there are only four rooms and it could be occupied by the same group of people. rooms are spacious with a good clean toilet. food is also good with inhouse kitchen and a nice cook. as its literally on the banks you could enjoy the backwaters. no pool, but if you know swimming can explore the backwaters itself as the water height is about 5 ft for about 5mtrs near the banks. in house activities could have been better as its a small property with limited space for any exploration. its also very near to house boat jetty, bird sanctuary and main roads.
Aqua Jumbo Houseboat
4.3/511 Ulasan
This was undoubtedly the best day/night spent in kerala. One of the best houseboats in the backwater. Staying at kumarakom and availing aqua jumbo was a super decision as not too many boats start from there and the cruise is excellent with land views. The house boat was spacious, each bedroom was nicely done up and the chef, ravi made food better than a hotel cook. Made a trip to the fish market, took a canal cruise and the chef made some delicious snacks with the fresh catch. I would definitely recommend travellers to try the aqua group.
Pearlspot Hotel
3.4/55 Ulasan
I am very happy with all the services all the staffs are very helpful and cooperative

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Maklumat Perjalanan Tempatan

Harga TertinggiRM 2,509
Harga TerendahRM 90
Bilangan Ulasan246
Bilangan Hotel85
Harga Purata (Hari Bekerja)RM 482
Harga Purata (Hujung Minggu)RM 459