Hotel 4 Bintang di Durres, Albania

We had a suite for 5 and it was fantastic, plenty of room and a very pleasant experience All staff members were extremely friendly and helpful especially the front desk staff who were super helpful Breakfast was a simple buffet but was tasty and had everything we desired I would definitely recommend this hotel and if we return to Tirana airport we would use again

Prima overnachtingshotel op 7 minuten lopen (met koffers) van de luchthaven. We hadden kamer 416 helemaal bovenin in de hoek met ruim balkon en uitzicht op de luchthaven. Volgens de receptionist een van de beste kamers van het hotel. Op de 4e verdieping dus. Deze verdieping is er later opgebouwd en de lift gaat niet verder dan de 3e verdieping. Met je koffers dus de trap om de laatste verdieping te bereiken. De kamer was gemiddeld en schoon. Omdat het een overnachtingshotel is, is het ook een komen en gaan van mensen. De hele nacht door en dat hoor je wel. Nadeel is dat je er niet kunt dineren en het ontbijt is pas vanaf 7 uur open. De beste optie voor diner is het Best Western hotel, wat overigens ook een aanrader is. En achteraf hadden we de € 25 extra kosten voor een hotelkamer graag bij het Best Western gezeten. Maar dat is achteraf. Is het een aanrader…? Ja toch wel.

Loved this hotel so much we came back. Rooms are clean and comfortable. Mattress is like a hug. The staff couldn't be more accommodating. Grab your fresh beach towel on your way to your umbrella and padded lounge chair in the sand or have a drink or meal overlooking the sea. Loved it all.

It is necessary to know that the hotel is located on a busy promenade and there are a lot of businesses in the immediate vicinity, which contribute to the fact that even after midnight you cannot sleep with the window open. They play in the hotel from the morning, first decently, then loudly at best until midnight, you can't escape from it, the speakers blare even on the beach... You can't sleep with the window open at all. Also, swimming in the sea is not ideal, there is a lot of algae in the water, sometimes garbage floats in it, and you have to reckon with jellyfish, which sting quite painfully. The pool is part of the terrace of the a la carte restaurant, so walking in a wet bathing suit around seated customers is not pleasant, just like sitting next to them in a bathing suit... On the other hand, excellent cuisine, nice and professional staff and cleanliness are a big plus.

We had a suite for 5 and it was fantastic, plenty of room and a very pleasant experience All staff members were extremely friendly and helpful especially the front desk staff who were super helpful Breakfast was a simple buffet but was tasty and had everything we desired I would definitely recommend this hotel and if we return to Tirana airport we would use again

Prima overnachtingshotel op 7 minuten lopen (met koffers) van de luchthaven. We hadden kamer 416 helemaal bovenin in de hoek met ruim balkon en uitzicht op de luchthaven. Volgens de receptionist een van de beste kamers van het hotel. Op de 4e verdieping dus. Deze verdieping is er later opgebouwd en de lift gaat niet verder dan de 3e verdieping. Met je koffers dus de trap om de laatste verdieping te bereiken. De kamer was gemiddeld en schoon. Omdat het een overnachtingshotel is, is het ook een komen en gaan van mensen. De hele nacht door en dat hoor je wel. Nadeel is dat je er niet kunt dineren en het ontbijt is pas vanaf 7 uur open. De beste optie voor diner is het Best Western hotel, wat overigens ook een aanrader is. En achteraf hadden we de € 25 extra kosten voor een hotelkamer graag bij het Best Western gezeten. Maar dat is achteraf. Is het een aanrader…? Ja toch wel.

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.

Loved this hotel so much we came back. Rooms are clean and comfortable. Mattress is like a hug. The staff couldn't be more accommodating. Grab your fresh beach towel on your way to your umbrella and padded lounge chair in the sand or have a drink or meal overlooking the sea. Loved it all.

It is necessary to know that the hotel is located on a busy promenade and there are a lot of businesses in the immediate vicinity, which contribute to the fact that even after midnight you cannot sleep with the window open. They play in the hotel from the morning, first decently, then loudly at best until midnight, you can't escape from it, the speakers blare even on the beach... You can't sleep with the window open at all. Also, swimming in the sea is not ideal, there is a lot of algae in the water, sometimes garbage floats in it, and you have to reckon with jellyfish, which sting quite painfully. The pool is part of the terrace of the a la carte restaurant, so walking in a wet bathing suit around seated customers is not pleasant, just like sitting next to them in a bathing suit... On the other hand, excellent cuisine, nice and professional staff and cleanliness are a big plus.

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.