Penginapan Intercontinental Hotel & Resorts di Kunming

Beautiful hotel with impeccable cleaniness... But the breakfast restaurant had TERRIBLE SERVICE and was ABSOLUTE CHAOS on the morning, with insufficient tables and unclear demarcation of occupied tables. We went to get food, only to come back to find our table taken by strangers. I then left a packet of masks and a box of tissues on the table to mark the table as taken. The restaurant staff claimed the masks as their own, and threw the packaging into the waste bin along with my box of tissues. I found out because I questioned the staff on where my belongings went, and they confessed with some reluctance. Saw the packaging and my tissues in the bin myself. Then they had the AUDACITY to just shrug and give me some paper towels, without even an apology. Truly shocking for an Intercontinental hotel.

本次入住體驗滿分，必須五星好評！酒店地理位置不錯，地鐵步行幾分鐘，吃飯逛街出行都特別方便。前台服務温柔高效，辦理入住速度很快。房間打掃得一塵不染，床品柔軟蓬鬆。衞浴乾濕分離，熱水充足，洗漱用品齊全，WiFi網速穩定。有需求響應及時，整體乾淨安靜，性價比超高，下次來本地還會預訂這家，強烈推薦出行旅客選擇！