Hotel Kunming dengan Gim

In fact, I stayed in this hotel for 4 days in Kunming and this is the hotel that makes me feel more in love with this country. They are so cute that they treat me like a real friend instead of a guest from far away. I lost my passport and thanks to their presence, my trip became more meaningful instead of feeling unlucky. The hotel is great and fully equipped according to the standards of a 4 to 5 star hotel. But what makes me feel the best is the way the hotel owner and staff helped us. If I have the opportunity, I will definitely come back here and recommend this wonderful accommodation to other friends. They deserve 1000/10 points. 事实上，我在昆明的这家酒店住了4天，这家酒店让我更加爱上这个国家。他们太可爱了，把我当成真正的朋友，而不是远来的客人。我的护照丢了，多亏了他们的出现，我的旅行变得更加有意义，而不是感到倒霉。这家酒店很棒，设备齐全，符合4到5星级酒店的标准。但让我感觉最好的是酒店老板和工作人员帮助我们的方式。如果我有机会，我一定会回到这里，并向其他朋友推荐这个很棒的住宿。他们应该得到1000/10分。

We stayed at Kunming PAPMAN Hotel Wanda for our first night in Kunming, and honestly, it was by far the best hotel of our entire stay. We only stayed for one night and didn’t have a chance to explore the surrounding area, but the hotel itself was exceptional. The hotel occupies two floors within a larger building, so there isn’t direct access to the hotel lobby from the ground floor. However, the hotel contacted us in advance with clear instructions on where to meet them at the car park. The staff came down to meet us, helped with all our luggage and brought us up to the lobby. This could have been an inconvenience, but the level of service completely made up for it. The staff were incredibly attentive, warm and genuinely went above and beyond from the moment we arrived. The hotel itself is beautifully designed. Every corner was thoughtfully decorated and incredibly photogenic, and the overall aesthetic was stylish without compromising on comfort. Even our room was beautifully designed, comfortable and very well equipped, with lots of thoughtful amenities included. The views from the hotel were also lovely. Unfortunately, it was raining during our stay, so we didn’t get to properly enjoy or photograph the rooftop pool, which was a little disappointing — but it gives us another reason to come back! One of our favourite additions was the photoshoot. The hotel was incredibly accommodating and allowed us to arrange a much earlier photoshoot slot because we were short on time. The experience was so good that we ended up purchasing additional photos beyond the three included with our room. It was such a fun and memorable experience. Our room rate also included afternoon tea, although we arrived at night and unfortunately didn’t have the opportunity to try it. However, supper was included and was honestly one of the highlights. It was a combination of semi-buffet and made-to-order dishes, with a surprisingly good variety. Everything we tried was delicious, and there was more than enough food. It was such a nice and unexpected inclusion, especially after travelling all day. We were also celebrating our child’s birthday during our stay, and the hotel had thoughtfully prepared a birthday cake and a little present for him in advance. It was such a sweet and thoughtful touch, and really made us feel welcomed and looked after❤️ Overall, we were genuinely impressed by this hotel. From the beautiful design and comfortable rooms to the incredible service, thoughtful inclusions, photoshoot and birthday surprise, everything felt very well thought out. The service in particular really stood out — the staff were attentive, friendly and incredibly helpful throughout our short stay. We only stayed one night and didn’t leave the hotel during our stay, so unfortunately we can’t comment much on the surrounding area or its convenience for exploring Kunming. But based purely on our experience at the hotel, we would absolutely stay here again and highly recommend it.

I rarely write any reviews, but my stay at the Doubletree was extremely worth documenting. Coming out of a 24 hour long trip, this hotel and its staff Yedda, Daisy, Jack and Mr. Wang immediately made me feel home! First of all, arranging airport pick up was extremely smooth. Mr. Wang waited for me patiently at a clearly instructed parking place, so there was no confusion. Next, as soon as I arrive at the hotel, there were staff members helping me with the suitcase and guiding me to check in. Then Yeda and Daisy showed their extreme hospitality by providing an amazing room on a higher floor with a view, helped me charging my phone, providing me with freshly baked welcoming snacks. And Jack walked me through on connecting my phone and laptop to the hotel WIFI. Due to my work schedule, they’ve accommodated me with late checkout. Room is huge and clean with full amenities.. even a scale! And yes! I ate both of the rice noodle dishes!! Thank you for going above and beyond taking care of me on this short trip.. I’ll be back and will looking forward to seeing Mr. Wang, Yedda, Daisy, and Jack again soon!

Hai! Saya sangat menikmati penginapan saya di sini. 粥粥 sangat baik, suka membantu, dan responsif dalam segala-galanya. Daripada membantu menguruskan bagasi hinggalah mendaftar masuk semasa penginapan saya, layanannya membuatkan saya rasa sangat dialu-alukan dan selesa. Butiran kecil, seperti bakul buah-buahan alu-aluan, juga merupakan sentuhan yang sangat bertimbang rasa. 😊 Terima kasih sekali lagi, 粥粥, atas layanan yang sangat baik. Amat disyorkan, dan pastinya perkhidmatan 5 bintang! ⭐⭐⭐⭐⭐

The hotel reception staff was friendly. Breakfast was moderate. As I don't have a local number hence it was difficult to get the driver to pick me up at the airport. Thus, the staff suggested to didi instead and reimbursed me later. If you are looking for a short stay for an early or late flight, I think it is still a good choice.

Kami mengembara bersama ahli keluarga kami yang sudah tua, dan penginapan ini benar-benar luar biasa! Kami keletihan kerana menaiki penerbangan awal pagi, dan tiba di hotel sekitar jam 10:00 pagi. Kami tidak menjangkakan banyak, tetapi penyambut tetamu itu sangat bertimbang rasa. Memandangkan kami mempunyai saudara-mara yang lebih tua bersama kami, dia bukan sahaja mengatur daftar masuk awal dengan cepat tetapi juga secara proaktif meningkatkan bilik kami - sungguh menyentuh hati! Sebaik sahaja kami masuk ke dalam bilik, ibu terus memuji, mengatakan kemudahannya lengkap dan sangat selesa. Lokasi hotel ini juga sangat baik, dengan tempat letak kenderaan sendiri, menjadikannya sangat mudah untuk mereka yang memandu. Untuk ke Cuihu Park dan stesen kereta api hanyalah tambang yang singkat. Walaupun terdapat banyak kedai telefon bimbit berdekatan, ia sebenarnya sangat sunyi, dan pesanan bawa pulang adalah mudah. Satu-satunya kelemahan kecil ialah lubang penghawa dingin pusat tidak sempurna. Secara keseluruhan, penginapan adalah sempurna dalam segala hal. Restoran sarapan pagi mempunyai suasana yang bagus dan pelbagai pilihan, tetapi papan tanda tidak begitu jelas. Apabila melancong, kami berasa lega kerana saudara-mara kami yang lebih tua gembira. Ibu saya berkata dia pasti akan memilih hotel ini lagi lain kali!

Arrived at the hotel late at night (3am) and was served promptly at the front desk attendant who could also speak some English. Later, we also ordered some quick bites (instant noodles) and to our surprise, the food came almost instantly, only having to wait 5 minutes. Their quick service made our stay in Kunming much more enjoyable since we had a red eye flight. View is also very nice! Photos attached. Rooms and toilets were clean.

This Hotel is a kids paradise, pools toys , games , hot springs and much more, parents has also lots to enjoy here I enjoyed the 3 nights here The only disadvantage that I can see is going to the activities should be through the changing rooms which you will see many nude and naked people, not everyone like that

Note on Hotel Name: This property appears under multiple names across platforms—Hyatt, Imperial Palace, Ritz—though officially branded Grand Mercure. Reception Chaos and The Window Saga Check-in was rushed and incomplete—no luggage assistance, no WeChat information, no translation tools. The real problems began when I reported my window wouldn't close. With one receptionist managing everything, guests competed for attention in survival-of-the-rudest fashion. She'd abandon helping me whenever someone else interrupted, forcing me to wait while she handled whoever was most insistent. Hours of frustration followed. The maintenance worker actually said it ”wasn't really a problem” since ”most windows are like that in the hotel”—an alarming admission. After being dismissed and deprioritized repeatedly, I finally got another room. This one had a working window but noisy neighbors and poor soundproofing that broadcast every car horn. They sent an apology fruit platter—genuinely the best I've received in China, beautifully arranged. But fruit platters require far less investment than proper staff training, adequate staffing, or basic maintenance. The Bright Spots: Room and Breakfast The stylish room with warm atmosphere and spacious layout was genuinely nice, though the window view wasn't appealing. The bed was acceptable. The breakfast team was easily the best part of this hotel—truly professional unlike virtually everyone else. Day one featured fantastic food, skilled preparation, and competent service that stood in stark contrast to other departments. Even when choices declined on days two and three (less refilling, fewer Western options), the cooking team remained the most professional staff I encountered. They also shut down before 1:30 PM despite posted hours. Housekeeping Failures During housekeeping, I left my robe and towels out to be changed—they were clearly used and wet, obviously needing replacement. They didn't change them—they folded them and left them. I had to ask them to replace items like shower gel, basically had to tell them everything. They also moved my pile of dirty clothes for some reason and mixed it with clean clothes, putting everything on a chair. Maybe these staff should respect personal space and belongings? One housekeeping staff member in the morning delivered mineral water but was impatient and unfriendly. Infrastructure Issues This aging property needs renovation. The hotel is pretty old—windows not closing, minor things not working or getting detached from walls. Water temperature in the shower fluctuated wildly, giving you burning water on your face when you don't expect it. Shower pressure from the handle was pretty good, but not sure what the top running shower is for—low pressure, useless. Elevators were very slow. I ordered coffee—it was delivered to reception but they didn't call or message me and didn't use the robot to deliver to my room. I went downstairs at some point and took it. No explanation, no apology. Final Verdict Two genuine strengths: stylish rooms and a professional breakfast team that understood hospitality. This only highlighted how dysfunctional everything else was. The chaotic reception, incompetent housekeeping, dangerous infrastructure, and absent service standards make this hard to recommend—despite nice rooms and excellent breakfast staff. Would I return? No. Would I recommend? Only if everywhere else was fully booked.

Sebagai seorang pakar hotel, saya telah menunggu hotel Shangri-La Group ini selama sepuluh tahun. Ia akhirnya dibuka untuk perniagaan semasa Minggu Emas Hari Mei ini, dan ia sangat dinanti-nantikan. Pertama sekali, hotel ini terletak di kawasan teras bandar dengan pengangkutan yang mudah. ​​Pintu masuk kereta bawah tanah adalah tepat di luar pintu berdekatan, yang sangat mudah. Memasuki kawasan hotel, perkara pertama yang anda lihat ialah dinding hiasan yang penuh dengan tumbuhan dan bunga, yang segera membawa orang ramai ke dalam konsep artistik yang indah di Spring City Lobi hotel mempunyai skrin LED besar yang menakjubkan, yang penuh dengan keindahan dan musim bunga Pemandangan yang subur dengan bunga mekar dan rama-rama berwarna-warni berterbangan. Kawasan rehat di lobi hotel adalah elegan dan selesa, dan anda tidak boleh menggerakkan kaki anda semasa duduk di atas sofa. Kai Tang Coffee Bar mempunyai reka bentuk yang lengkap hidangan dan perkhidmatan Ia sangat mesra dan mesra, dan semua orang, pelayan dan tukang masak, mesra. Pada sebelah petang, anda boleh menginap sepanjang petang, Kopi Pi Ye juga merupakan restoran pertama di Kunming. Di dalam bilik tetamu, peralatan tempat tidur sangat selesa, dispenser air minuman langsung juga sangat mudah, pengecasan tanpa wayar sangat mudah, yang menyelesaikan masalah perjalanan, dan terdapat juga reka bentuk yang boleh menguatkan pad telefon, iaitu faedah yang besar untuk orang yang suka mendengar muzik, saya suka itu Sofa di sebelah katil boleh melihat stadium di luar. Saya terkejut di pusat kecergasan. Saya tidak pernah melihat gim yang begitu banyak, banyak yang saya tidak pernah mencubanya dan kakitangan perkhidmatannya sangat baik pada waktu pagi ia adalah baik. Hotel JEN di bawah Kumpulan Shangri-La ini sangat disyorkan. Saya ingin mencuba loteng lain kali dan menjemput lebih ramai kawan datang.