Kusatsu Onsen Hotel Ichii

Hotel Ichii is right in the heart of Kusatsu, so that is awesome. The onsen facilities are very clean and organized. However, our room was disappointing - perhaps because we are used to western style rooms. Our Japanese style room in the annex had no storage - other than the wardrobe where the yukata are stored and you could hang a couple of coats, there was nothing. Since the table in the center of the room was moved each morning and night by the staff to lay out the futons, we didn’t feel comfortable leaving a lot on the table. The futons were clearly old and the comforter on top was stained. There were only the towels meant to be used in the onsen - there were only very thin paper towels for the sink, which seemed very wasteful. Our rooms were located in the annex and while we could get hot water for the in room bath, there water in the sink was barely tepid. The smoking room on the second floor by the passage to the main building made the whole area smell. So if we hadn’t paid up front, we would have left early.

Japan's number one onsen is truly impressive, offering an unparalleled experience in the heart of Kusatsu Onsen. The onsen's renowned healing waters and exceptional facilities provide a perfect retreat, while its central location allows easy access to the charming surroundings of Kusatsu. This combination makes it a must-visit destination for anyone seeking relaxation and rejuvenation.

One of the best location facing Yubatake. The food and service details are above average. Hot spring is excellent and relaxing. Love this hotel and will rebook it again.

Buffet dinner and breakfast allowed choices

Good location 👍

Overrated hotel, do not recommend. 房間：標準日式房 以為房間會對着湯畑，可惜是對另一面。房間頗細，我們3人住，舖了床褥後基本上不能打開行李箱。洗手間頗舊沒有翻新。 食物： 我透過trip.com預訂房間，也訂了”晚餐”及”早餐”，睇相片以為是套餐式/懷石料理形式。原來是自助餐形式。希望能寫清楚。如果知道是自助餐，我會選擇出街食。自助餐味道不過不失，但唔建議加購。因為酒店附近好多餐廳呀。 服務： 搭巴士到達草津巴士總站之後，可以到樓下的遊客服務中心，請職員幫忙打電話叫酒店shuttle bus來接你，等5分鐘好快。而酒店shuttle bus亦有指定班次由酒店開往巴士總站，夾啱時間就可以接駁其他巴士繼續旅程。 前台：咁大間酒店但前台似乎冇人識英文…溝通會有少少困難，不過都helpful~