Satoi Kosetsu Shichijo-Mibu

Ulasan Satoi Kosetsu Shichijo-Mibu

Satoi Kosetsu Shichijo-Mibu

Nishisuyacho 2, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8833, JapanLihat Butiran Hotel
Satoi Kosetsu Shichijo-Mibu
Satoi Kosetsu Shichijo-MibuSatoi Kosetsu Shichijo-MibuSatoi Kosetsu Shichijo-Mibu
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Hebat
29 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.5
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Semua ulasan(29)
Ulasan positif(22)
Ulasan dengan gambar/video(11)
Penginapan yang hebat!(11)
Bersih dan kemas(6)
Ulasan kurang baik(3)
Pengguna Tetamu
Menginap pada Mei 2024
Keluarga
1 ulasan
3.7/5
Disiarkan pada 6 Jul 2024
Nice house with average services Front desk staff may arrive late so there are chances that you need to wait under the sun as all doors closed and you can only contact them by email during that time (not very responsive) Thin wall so may hear people talking in midnight Good experience overall despite the above Beds and tatami are very comfortable and smell good Taxi costs ard 1,000yen from kyoto station to the house
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your detailed feedback! We're glad you enjoyed our house, especially the comfortable beds and tatami. We apologize for any inconvenience caused by the front desk service and the thin walls. Your comments are valuable, and we will work on improving communication and responsiveness. We hope to welcome you back for an even better experience next time!Best reagrds,Satoi Kosetsu
Pengguna Tetamu
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Menginap pada Nov 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 11 Dis 2024
The house is nice and beautiful. It has the old Japanese style house design. The toiletries are well prepared and instructions are clear. Thank you the owner for the accommodation. Would recommend families and friends for this house type. Arigato
Terjemah
Pengguna Tetamu
Menginap pada Mac 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Apr 2024
So comfortable and good location nearly JR station
Terjemah
Jawapan daripada Pihak Penginapan: We're glad to hear that you found your stay comfortable and enjoyed our convenient location near the JR station! and we're thrilled that we could meet your expectations in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Best Regards,Satoi Kosetsu
Pengguna Tetamu
Menginap pada Apr 2023
Keluarga
2 ulasan
3.5/5
Disiarkan pada 31 Mei 2023
excellent breakfast, clean and tidy, but, there is no reception and luggage services. over rely on email for communication.
Terjemah
Jawapan daripada Pihak Penginapan: お客様、この度は【さと居香雪】にご宿泊いただき誠にありがとうございました。ご朝食、お部屋をお楽しみにできてなによりです。弊社のお決まり時間(9時~18時)でフロントにてお荷物を預かるサービスがございます。事前にご連絡いただけますと対応させていただきます。また、コロナが発生して以来、お客様に安心してご滞在いただくため弊社はセルフチェックインを行っております。メール又はお電話でのご連絡が可能です。お宿の最寄りのフロントには社員がいますので、何かありましたらフロントへのお電話、またはフロントにおいでください。また、機会がありましたら是非またのお越しをスタッフ一同お待ちしております。
Pengguna Tetamu
Menginap pada Apr 2023
Pasangan
1 ulasan
1.0/5
Disiarkan pada 11 Mei 2023
I’ve booked for two nights in this hotel. Everything is almost perfect in the first night. The location is good, nearby the train station, a 24hr familymart in 2min walkable distance. The non-contact check in requested by the hotel through email is smooth and im okay with this arrangement. The instructions in the email are clear enough and i had successfully found the hotel and got into the room. It did look like perfect but something terrible happened in the second night. I came back to the hotel at 8:49pm and found i could not enter the room because the password was wrong. I entered exactly the same password which did work at the first night. Ive tries so many times slowly and clearly to confirm its not my mistakes if i had enter wrong password. After many times of wrong entering, the electronic lock was locked for trying. I was so desperate and sending email to the hotel asking for help, as my phone had only internet service but no phone call. Of course there was no any reply even till now, which is extremely ridiculous. Then I walked to the familymart trying to ask for help. Luckily there was three locals in the shop and one of them could speak english, they helped me calling to the hotel number instructed in the email , saying that is a 24hr number for emergency need and no one answered :) Then we google the hotel and find another number, then a japanese local answered. After communication with the staff, the three locals go to the hotel with us( they were super super friendly and helpful, thank you very much), trying to unlock the door by following the steps told by the staff in the phone, yet the door was still locked. Then the staff asked we to wait for 10 mins and someone will come. The 3 locals waited with us( AGAIN, THEY WERE EXTREMELY FRIENDLY, i cant imagine how would it end up that night without their help) Then the staff came and took only 2 seconds unlocking the door, I watched with my eyes that he did not enter the password I was given but another one, he did exactly know what was the right password. What the f was happening? Why the Password was changed? Who did that? Ive paid for two night! After opening the door, the staff just continually saying sorry and not answering my question. EVEN TILL NOW, i dont get any reply from the hotel, explaining what happened that night, it is the most ridiculous and terrible experience i ever had in my life.
Terjemah
Jawapan daripada Pihak Penginapan: お客様、この度は【さと居香雪】にご宿泊いただき誠にありがとうございました。この度は残念な思いをさせてしまいましたこと心よりお詫び申し上げます。当日は鍵のシステムがエラーになって同じ鍵番後で設定されていただいてもできませんでした。この時はメイン番後で開けることしかできません。お部屋に対応いたしましたスタッフがメイン番後を入力し、部屋をあけるようになりました。夜遅くに大変ご迷惑をおかけしてしまい大変申し訳ございません。
Ho Wan
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Menginap pada Okt 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Nov 2024
房間好靚,清潔企理,環境清幽,舒適 但要講嘅就係去到酒店門外,地圖直接顯係示房間位置,搵唔到類似reception嘅地方或職員,要打電話搵房間職員幫手 圖片係房間門外
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ho WanThank you for your feedback! It’s great to hear that you found the room beautiful, clean, and comfortable, and that the quiet environment added to your stay.However, we apologize for the inconvenience you faced with locating the reception or staff. We understand how important clear directions are, especially when arriving at a new place. Your comment about the map leading directly to the room instead of a reception area will be shared with the management team. It might help to provide clearer instructions or signage to guide guests to the right place seamlessly.We appreciate your patience and hope this issue didn’t overshadow your otherwise positive experience. Thank you for bringing it to our attention! Best Regards,Satoi Kosetsu
Mingjieyulong
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Menginap pada Okt 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Nov 2024
總體很不錯,帶私湯,女兒玩得不亦樂乎。這次三個大人一個幼兒,住的很舒服,周邊也很便利,離京都站不遠。下次還會選她們家!
Terjemah
Lyhmxx
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Menginap pada Jul 2024
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Okt 2024
排屋的住宿體驗真的非常地道,房屋很漂亮,一入屋非常舒適,那裏怎麼拍照都很有味道。住宿食物都非常滿意,因為我們有家庭成員不吃牛肉,雖然旅館初時不能,但都願意溝通讓我們可選擇不同的食物,真的十分感謝!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for staying at 'Sato-I Sakusetsu.' Our dining services cater to a variety of guests, including Muslims and vegetarians. We will consult with you several times in advance, as we want you to enjoy delicious meals during your travels. We are very pleased to hear that you were satisfied. We look forward to welcoming you back to Kyoto.
Pengguna Tetamu
Menginap pada Sep 2024
Melancong bersama rakan
8 ulasan
4.5/5
Hebat
Disiarkan pada 10 Okt 2024
住宿環境整齊,舒適,四周交通方便,接待人員細心,有禮
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for staying at 'Sato-I Sakusetsu.' We are conveniently located near attractions such as the Kyoto Aquarium and the Railway Museum, and we are also close to Kyoto Station, making it an excellent spot for sightseeing. We understand that traveling to an unfamiliar place can be daunting, so we have a front desk nearby to ensure our staff can assist you as quickly as possible. Thank you for coming from afar, and we look forward to welcoming you back again
Pengguna Tetamu
Menginap pada Apr 2024
Pasangan
4 ulasan
3.7/5
Disiarkan pada 24 Jul 2024
前一天酒店便會自動發電郵通知密碼,入住都很順利,距離JR步行10分鍾內可以接受,住宿很日式很乾淨,只可惜木浴缸有點發霉了不好保養,附近都是民居沒什麼吃的,記得在外面吃飽渴足
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're glad to hear that you appreciated the traditional Japanese style and cleanliness of our Machiya. We apologize for the issue with the wooden bathtub and will certainly look into improving its maintenance. As for dining options, we recommend exploring nearby areas before heading back for the evening to ensure you have something on hand. We hope to welcome you back and provide an even better experience next time!Best Regards,Satoi Kosetsu
Ms Hung
Menginap pada Jul 2024
Pasangan
5 ulasan
4.5/5
Hebat
Disiarkan pada 2 Sep 2024
附日式早餐的町屋,鄰近便利店 屋內設施完善,乾淨舒適
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ms Hung,Thank you for your kind review! We're glad to hear that you enjoyed your stay at our machiya, including the Japanese breakfast and the convenience of nearby stores. It's wonderful to know that the complete facilities and cleanliness provided you with a comfortable experience. We hope to welcome you back again in the future!Best Regards,Satoi Kosetsu
Samantha Ma
Menginap pada Mei 2024
Melancong bersama rakan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Jul 2024
好有日本傳統特色的町屋,乾淨,設備齊全,職員親切友善
Terjemah
Jawapan daripada Pihak Penginapan: Dear Samantha,Thank you for your kind words! We're happy to hear that you appreciated the traditional charm of our machiya and found it clean and well-equipped. Our staff always strives to offer friendly and attentive service, and we're glad it made a difference during your stay. We look forward to welcoming you again in the future!Best Regards,Satoi Kosetsu
Pengguna Tetamu
Machiya Rented 60 Square Meters With Semi-Open-Air Bath, Non-Smoking Pets Not Allowed[Japanese-Western Room][Non-Smoking]
Menginap pada Jun 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jul 2024
這個酒店絕對不止4分,我覺得應該是4.8以上。唯一不足的就是,距離京都站步行有點距離,但坐車又非常近而已。每天有人打掃房間,補充備品,換乾淨的毛巾,浴巾和浴衣。剛入住的時候,空調都幫忙開好了,瞬間涼爽的感覺可真好!車站也很近,去景點基本都是一趟車就可以搞定,性價比超高,下次去還會選擇這裏!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness, daily service, and convenience of the location. We're glad the air conditioning provided a pleasant welcome, especially during the warmer days. We look forward to welcoming you back on your next visit to Kyoto!Best Regards,Satoi Kosetsu
Pengguna Tetamu
Menginap pada Jun 2023
Pasangan
26 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Sep 2023
很不錯了,直接續住了,早餐豐富
Terjemah
Jawapan daripada Pihak Penginapan: こんにちは、この度はさと居香雪ホテルにご宿泊頂き誠にありがとうございます。お部屋や朝食もご満足頂けたご様子で大変嬉しく思います。朝食は京風の精進料理です。次回のご滞在でお会いできることを楽しみにしています。よろしくお願いします、さと居香雪
3.0Tgudongdahuoji
Menginap pada Ogo 2024
Solo
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Sep 2024
感覺很好,入住不錯。可以推薦。
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for staying at 'Sato-I Sakusetsu.' We are very pleased to have received your high praise. We hope you were able to fully experience the charm of a traditional Japanese townhouse. If you have the opportunity to visit Japan again, we look forward to welcoming you back.