Disney's Old Key West Resort

This resort is ok. It’s pretty. It is not quiet though. I was next to a street and heard cars and motorcycles. Walls are paper thin. I had very loud neighbors. They were yelling and talking really loud. I called the front desk and they would not do anything until 11pm. So I had to listen to that for 4 hours. It was worse than a value resort. Breakfast at Olivia’s was not good. The eggs were covered in oil. Could not eat them because it makes me sick. They did take it off the bill but the manager was not very nice and said I should have told them that I didn’t want the oil. I didn’t know they came that way. Scratch that restaurant off my list. The hot water ******! I had lukewarm showers the first 4 nights until they made it a little better. The resort is really big so it takes a while to go around the resort on the bus before getting to the park. Food choices were minimal. Did not care for this resort.

Booked our stay by renting points from a DVC site. Great way to save money. The place is super nice. The vibe is quiet and laidback. The onsite restaurant, Olivia’s, was very good…as was their grab and go pickup location near it. The grounds are well kept and the staff was friendly. We stayed in a studio, which is their most affordable, and it worked well for us. The room is spacious. There were two queen beds, unlike most other resort studios, which feature a pullout bed for one of the beds. The kitchenette is more like a regular hotel kitchenette, with a mini fridge, microwave, drip coffee maker, a small sink, dish towel & soap, a couple of paper plates, bowls, plastic utensils, coffee cups & cups,paper towels and trash can. Full length mirror on exterior bathroom door. Fairly spacious bathroom with good water pressure. Shampoo/conditioner/body wash was mounted to the wall. It was clean and included a Hey Disney device, similar to Alexa. Small TV with poor sound quality. The property is a lot like clusters of townhouses. Our section had 2nd story (no elevator, but it was fine for us) and had a beautiful water/golf course view. I did see that there were a few 3 story units…nothing higher than that. Beds were comfortable, with 4 pillows per bed. Hair dryer, iron & board included. You can hear the buses go by, so bring a small fan or a sound machine to cover the slight noise. (There’s a ceiling fan, but it’s not loud enough for this.) My one complaint: there are like 4-5 bus stops within the resort, so just going through the resort takes 10-15 minutes itself. Role drop/early hours is even earlier to get up for bc of this. It’s the price you pay for a spread out, townhouse type resort. We were assigned a room near the Hospitality House area (even though we didn’t pay extra for that) and that bus was dead last for drop off at night. Sometimes we just hopped off at the first stop and walked the little ways to keep from having to go through the whole route. We resort hopped this visit on our “rest day” and trust me when I say OKW was much less crowded than Polynesian, Animal Kingdom Lodge, Grand Floridian, and Contemporary. I prefer less crowded, personally. The ferry to Disney Springs is great, BTW.

Good resort for couples or older people. Not great for kids. Very large resort with complicated busing for some. I really loved the laid back theme. Kind of a Key West theme. The main pool is awesome with the sand castle slide that was a lot of fun

Another amazing stay at Old Key West. We are already planning our trip next March. Never ever disappointed. Our 2nd home for sure. Always find the best gifts. Everyone is so helpful. Counting the days to our next visit. Wish we could live there.

My husband and I went to Old Key West as an anniversary/second honeymoon. The resort was wonderful. We had a one bedroom villa which was amazing, the space that you get in the villa is a huge value when comparing it to other resorts standard size rooms. The buses were conveniently located so we could just hop on and get to where we needed to go. We had the best ever interaction with Carmen, she is amazing and just the absolute best, she totally understands Disney magic! She shared tips for the parks with us and even gave us a ride on her golf cart to the front area of the resort, which was very appreciated. Both Goods to Go and Olivias were amazing and accommodated allergies amazingly!! During this trip, we scheduled our time so that we had 2 park days in a row and then a day off. Everything went well until our last day, which we took as a day off. We decided to relax in our villa so we put the room occupied sign on our door and called housekeeping to let them know that we would not need services that day but just needed some supplies, which they promptly delivered. Housekeeping was absolutely amazing during our entire stay! That afternoon, I was in the bathroom and my husband was sleeping on the couch in the living room. We had the washer and dryer going, the fan was on in the bathroom, which is fairly loud, and the tv was also on. My husband heard a knock that woke him a bit and thought that it was next door, then another, to which he asked me if I was knocking. We were not expecting anyone as we had advised housekeeping and had the sign on the door. A third knock came and my husband got up to see if it was our door and before he could even get to the door, the staff member let herself in and said she was there to do a room inspection. This has never, in all the years that we have stayed ay any hotel, happened. I had literally just stepped out of using the bathroom. More to the point, if the sign is on the door and no one is answering, there is probably a reason! The entire interaction was just awkward and very unacceptable. We went down to the front desk to speak with a manager, but were dismissed by the girl at the desk with well, they have to check the rooms for guest safety and told us they look for weapons. Then we got the spiel of she went by protocol and it was very apparent we were not getting anywhere. She even told us the next time we were staying in our room to make sure we put the security bar across the door (which we totally do at night!) so the staff cannot get in. We thought the door sign was more than sufficient and it felt like the blame was being shifted back onto us, which just made us even angrier. Whatever protocol is, it should be changed. Bell services and housekeeping know how to use the room phone as both departments called us, so perhaps the room inspection staff should take a lesson and do the same if a room inspection is that imperative, especially when obvious someone is in the room.

We stayed at Disney’s Old Key West Resort as a father son vacation. The two bedroom villa was perfect for us. It was huge with a full kitchen, two bathrooms, and washer & drier. The location was quite and at the third hole of Buena Vista Golf course at building 50. We stayed on the 3rd floor and there wasn’t an elevator, easy outside stairs. Be sure to eat at Olivia’s , everything is fantastic !!!!!