Hotel berhampiran L'OCCITANE EN PROVENCE, Las Vegas

I can't possibly express how extraordinary this property and its staff are.. I took a big gamble and placed 6 of our business team here over a conference week even though it was a brand newly rolled out hotel and ****** (which can be problematic typically until they can smooth things out with a bit of time under their belts) but not here! From the very moment we arrived we have been treated like VVIPs in every single way by each and every staff member across the board starting with extraordinary automatic upgrades for our entire team by the utterly charming front desk clerks to absolutely beautifully appointed two room Royal Suites with fantastic views of The ***** and Sphere. The location for anyone attending the Convention Center is one of the best possible placements on the entire ***** and is an easy convenient walk back and forth. The ****** is one of the nicest that we have ever gambled in with gorgeous custom made and super comfortable table seating (just 5 to a blackjack table vs being crammed with 6) with high caliber dealers and pit bosses. The dining options are absolutely first class and exceed expectations in every way with an incredibly varied selection of options that did not disappoint a single time throughout our weeklong stay. Dons Prime stands out as not only the best steakhouse experience in Las Vegas but was voted by our group as one of the top ten restaurants we had all dined in EVER (and that's a high bar with this well traveled group)... Even the food court was exceptional with fantastic made to order bagel sandwiches in the mornings and fabulous pizza as a quick afternoon snack. The cocktail staff was also some of the best that we have experienced as well .. Special mentions go to the lovely lovely ladies at the utterly stunning Bleau Bar positioned at the epicenter of the ******. The girls that assist you with finding a table at this bar go above and beyond to accommodate in even the most hectic of circumstances and work really hard to stay on top of the table turns to move patrons through swiftly and flawlessly to make way for new guests. We experienced them twice and were blown away by how hard they worked to secure lovely seating for our group both times. I truly can't say enough good about this entire experience and we are now firm converts from our previous favorite Aria and are now 100% Team Fontainebleau any time we are in Vegas. Can't wait to return ! Well done on what had to be one very difficult road to get open and staffed to such a flawless effect.

When I arrived to our room I noticed a towel hanging over the shower curtain dripping wet . Had to ask numerous of times to have the use towels removed . It took the whole day before housekeeping to come clean the bathroom . The second day I requested housekeeping to clean the room left for hours came back to my room still not clean. Then was told we don’t clean the rooms daily . I had to request new towels each day and the amount of people I talk about housekeeping is ridiculous. I finally just gave up and clean the room myself .

READ THIS BEFORE BOOKING! This hotel tries to charge you double resort fee hoping you don’t notice. We were told we can express check out and just drop the key, and then they will automatically charge your credit card on file. Thank goodness we clicked into bill details at express checkout before we left and found the double charge. We had read reviews ahead of time that they double charge resort fee, but just didn’t think it could be true for a 5 star resort. We had to line up at the check out desk to inquire the situation. The manager at the check out desk, Tony was very rude and blamed it on a system glitch, which sounds like complete BS since why would it even be a possible selection to double charge a room for resort fee in the first place, it’s highly suspicious. We are extremely disappointed in this hotel, they wouldn’t even acknowledge an apology and said that even if we paid they would catch it afterwards and refund our money, lots of walking around the double charge and how it’s not their fault. Even though there’s a bunch of reviews saying the customer has called and called and the resort wouldn’t give back the double charge. If they had just apologized and said it was their mistake, it would have been okay. The manager made it seem like they were doing us a favor by reversing the double charge. I would not recommend anyone stay at this hotel for this obvious scam and poor service from the manager.

The room is clean. I asked for a daily clean-up, and the room was cleaned up every day; of course, tips are expected. I booked a ***** view room. I could see the Ceaser Hotel right in front of my big window. The downside of having such a ***** view room is ”disco” noise all night long. I stayed on the 12th floor, but I was woken up by the music every night many times per night. There is no coffee pot as expected. A mini fridge is very cold, enough to keep ”drinks”. Check-in is about 30 mins on the line, the check-in procedures are quick, about 10 mins. I did not use the check-kiosk to do self-check-in. I used the self-checkout kiosk and it was quick. The location is at the center of the *****. Very convenient to get everywhere. Food and restaurants are plenty around the hotel. Please note that if you stay in any hotel on the ***** with ******, you will have to pay additional tax on top of the room rate.

The hotel surprised us positively. Clean, pleasant environment, polite and attentive staff. The betting prices are reasonable and there is a variety of options for slot machines and card tables. We stayed in a completely renovated room, clean and with all the features ok. There are no amenities… the security is a very positive point because in a certain way they control the entrance for the hotel with safe guards… I only tried the subway there but there is a lot of options to eat (mostly Asian food) and TGI Fridays as well.

Perfect place to stay. Liked that it was so convenient but a little quieter than other places. Connected to all the other hotels I wanted to get to for food or shopping so that made it super easy to come and go. Luckily it was indoor walking because it was unseasonably cold there! Would absolutely stay at the Vdara again!!! I know the hotel was super busy based on the traffic in the lobby and the conventions going on, but I heard NOTHING in my room…could have sworn my entire floor was vacant. Nice to have a fridge and microwave…didn’t use since I was alone, but would be convenient. I had a stay well room with a king bed, 35th floor and it was amazing.

We did a timeshare exchange for our week here. Beautiful resort. Spacious, clean, and quiet rooms. We had a two bedroom suite with a full kitchen. The resort is right off the ***** next to Planet Hollywood and Aria. It's an easy walk to Bellagio, Caesar's Palace, Paris and Flamingo. My only complaint is that you can't bring your own drinks or food to the pool. I get it. They want you to buy their own food and drinks, but this is a timeshare resort, not just a hotel. You should be able to prepare your own food and drinks and consume them anywhere at the property, not just your own room. Hence the four stars only. But I would still recommend it to anyone who wants to go to Las Vegas with a timeshare exchange.

No kettle or coffee machine at room. If you need hot water, need to to Starbucks or cafe to buy or ask for it freely if you are lucky. Very troubling. Need to call house keeping for Room clean up , staff may not automatically clean up your room if you not call them.

Cheaper, off ***** ******. Has decent rooms and clean, but no coffee maker or water in the rooms (like many Vegas casinos that are cheap). It’s old and run down, and a bit far from the *****. Their business center also charged me almost twenty bucks for receiving a package for me from Amazon. Had I known, I wouldn’t order it… ***. Overall, avoid it, but it’s still acceptable. Way better than the disasters of Circus and the old Rio rooms (the renovated Rio rooms are great).

Good. The breakfast was served from 6am~10am. It was convenient for us to take it easy in the morning. We had booked a room for 3 people, but there were only two bottles of water provided in the room. It can be improved when the guests ask for one more bottle of water at the front desk and the request shall be satisfied easily.