Hotel Leipzig dengan Bar

We had a really horrible experience in this hotel. We booked 2 rooms Suite from 23/06-25/06 , because of long ride to the hotel and long time spending on the border we came to the hotel 24/05 at 19:00. The lady on reception named Stefani was very rood and ill-mannered, she told us that hotel resale our rooms for other clients because we did not come 23/06 (and did not call to her and told that we will be late, we never did it before in any situation, and each time our rooms, if it was paid , was waiting for us) . According to hotel rules and world rules of check in its not normal. We fully paid for 2 rooms in advance, and in voucher there is information that we can check in from 3:00 pm 23/06 till anytime. It's not the first time that we come not in time to the hotels due to some problems, and every time our rooms was waiting for us, if we paid for it in advance. It does not matter at what time we will come if we paid for it. Its not a hostel or apartment, its 4* hotel, and with no understanding no service and rood talks like with prisoner. We paid for it full price , and why our rooms was resold we did not understand. Second thing is that the lady on reception Stefani was non-polite to us, she did not even tried to find some other hotel for us, we were with kids, she decided BY HER OWN opinion to not refund for us any money (I am not talking about full price, ok, as it was 24/06 and we COME to hotel, and our rooms was resoled, than the hotel should be polite and make a refund of one night from 24/06-25/06) As it is on website of the hotel : ” Will my credit card be charged if I don't cancel and don't show up? Yes, reservations are automatically guaranteed to your credit card. You will be charged for the first nights stay only.” So Ms. Stefani first told me that they did not get any money because they resale rooms, than today on phone talk (I have it recorded) she told me that SHE decide by her own made a 100% fees and she can get money back to us for one night, but she DONT WANT do it, because she did not like how we spoke to her yesterday on reception. So is it normal when some Ms. on reception just make a decision as she want? Not normal for us, we paid money in advance and arrived to hotel one day later (but still had 2 rooms booked and confirmed for one more night). We travel a lot around the world, always book good hotels, and first time have a situation like that! I really hope that I will have an answer for hotel and hope this situation will be fixed. If its not,it will be our last time in each wyndham hotels in the world.

The staffs was really helpful and friendly The room is well designed and clean The position of the hotel is excellent everywhere are shop,bar or restaurant Very convenient

Location is just across the hbf, though a little walking is needed. Breakfast was ok, but not too extensive . No machine coffee available . Reception was friendly and helpful, but can get slow due to many guests at the same time. It’s not actually a Marriott hotel level as other countries.

Best hotel in Leipzig apparently. The experience is top notch. Rooms have very comfortable beds, Nespresso machines and speakers in the bathroom. Guests can use the sauna for free.

Stayed here in Feb 2022. Excellent value for the price. Very friendly people, super location to access Leipzig. Entry in the evening only with your room key, so safe. Clean everywhere. Although it is next to the train station, it is in a direction in which there are no bars for restaurants- so there are no rowdy crowds passing by in the evening. I parked at the Hbf for €5 or 6 daily; from there it is a 2-minute walk, if that, to the hotel. I did not take the breakfast but it looked good. I will most definitely stay here again. Oh yeah, fantastic water pressure from the shower, and the water was warm immediately.

Good location near the town and tram stops. Rooms were very big. The staff were very helpful with advising on trams etc to visit the sights. The gym was good as well. Breakfast was nice with a wide selection

Hotel ist leider umzingelt von Großbaustellen. Am ersten Morgen waren wir etwas erstaunt, wie es im Frühstücksraum aussah. Krümel auf Tisch, Stuhl und Boden. Der Tisch wurde dann abgewischt, der Rest leider nicht. Preis-/Leistungsverhältnis stimmt in etwa. Was uns nicht gefallen hat, war das Bad. Eine Glasschiebetür, die nicht ganz schließt.

We booked for 5 nights, stayed for 1, but paid for 2 as we left after work. There was no tea or coffee available anywhere. No kettle or coffee machine in the room, not available at the bar or in the foyer as some reviews have stated, so they must have changed that. There is NO room service at all! Breakfast was the only place you could have a hot drink and at 25 euros pp that's an expensive cup of liquid! They brought us a kettle when asked but no cups, I then had to request them and was asked ”don't you have any”! There is no fridge in the room anyway, so it's black coffee or herbal tea but bring your own coffee or tea bags as these aren't available either. There is a bottle of warm water in the room but it costs 4.5 Euros. The towels are old, thin, grey and rough. The pool costs 10 euros, even to hotel guests! Room wasn't serviced by 5.30pm so we checked out and moved into an amazing apartment hotel a few hundred yards away. It has absolutely everything you could want, including a pool for the same price. Positives of the westin - great view from upper floors, great bar staff and food. Also, they speak English at reception. We will never return or book business associates in.

This hotel is in a great location and in a great shape. The rooms are very big and the beds are comfy. The staff are pleasant to deal with and they offer early check in at 15 euros which is a very good value. I would rate it 5 but I struggled to get any sleep. Our room was facing the tram line just outside the hotel and the noise kept me up almost all night. Because the air con was non existent and the room was hot the only way was to leave the window open for some air. I'd advise to request the room facing back of the hotel.

Wir waren für 2 Nächte in Victors Residenz in Leipzig. Das Hotel liegt gegenüber dem Hauptbahnhof-für Bahnreisende optimal. Wer Stille und Abgeschiedenheit sucht, ist hier selbstverständlich nicht richtig, da in Leipzigs Innenstadt viele Trams unterwegs sind und auch in unmittelbarer Nähe zum Hotel, sodass dies entsprechend auch etwas zu hören ist. Uns hat das nicht gestört-wir hatten das Fenster nachts geschlossen. Das Hotel selbst ist innen sehr stilvoll und gemütlich eingerichtet, die Mitarbeiter sind sehr nett und das Frühstück ist sehr gut. Große Auswahl, immer wieder wird frisch nachgelegt-da gibt’s Nix zu meckern! Den Restaurant-/Barbereich haben wir aufgrund der Kürze der Zeit und der unglaublichen Vielfalt an gastronomischen Einrichtungen in der Innenstadt nicht aufgesucht-sah aber chic und ebenfalls gemütlich aus und wurde von anderen Gästen auch genutzt. Unser Zimmer im 6.Stock war bequem mit dem Fahrstuhl zu erreichen. Das Öffnen der Tür empfand ich als etwas schwierig, da ein elektrischer Mechanismus das Öffnen begleitet-mein Mann hatte damit keine Probleme 😉. Das Zimmer war nicht sehr groß, aber geschmackvoll eingerichtet und sauber. Die Betten hatten pro Seite ein normal großes und ein schmaleres Kissen, jeweils gefüllt mit allergikerfreundlichem Material. Unser Fenster war mit einem Außenrollladen versehen. Das Hotel bietet Platz für größere Veranstaltungen, da es mehrere Konferenzräume hat. Wir würden das Victors Residenz wieder buchen, vor allem, wenn wir mit der Bahn anreisen. Preis und Leistung haben für uns gestimmt!