Hotel berhampiran Zoo Leipzig di Leipzig

This very sad hotel stuck in the 90’s was very disappointing . The hotel staff were friendly, but one couldn’t tell the staff from guests apart, because they didn’t wear a uniform or have name badges on. The room was very dark. Dark old rug, very dark wooden closets that were way to large for the room. That dark furniture had seen better days and the bed wasn’t comfortable. The bathroom a nightmare. The shower was old and dingy, black spots of mold between the grout. The soap dispenser was over 1 meter away from the sink. Very nerve racking. The breakfast buffet was somewhat disappointing. There was almost everything available, but the long lines at the 1 coffee maker wasn’t an ideal situation. After 1 week , I was happy to leave.

Ich hatte ein Einzelzimmer, habe aber die Vorzüge des Hostels sehr genossen - gut ausgestattete Küche mit Kühlschrank, alles sehr durchdacht, junge, urbane Atmosphäre, Lounge und Raucherbalkon haben tolle Aufenthaltsqualität und die Einrichtung ist insgesamt äußerst geschmackvoll und wertig, bis hin zum Bad. Mein Zimmer wäre nichts für Lärmempfindliche gewesen, aber da gibt es sicher noch andere. Die Lage könnte besser nicht sein, quasi am Markt, fußläufig zum Hauptbahhof, Supermarkt und Bäcker um die Ecke. Ich komme sicher wieder!

Whilst our studio apartment was a little smaller than we had expected, it was very-well kitted out, and gave an interesting view on the historic Wende mural across the street. Although served in a rather cramped ground floor area, the breakfast buffet was impressive and got us off to the right start for seeing the city: central Leipzig is compact, architecturally fascinating and full of life. Highly recommended all round.

Recata a Lipsia nel Luglio 2016, con un viaggio di gruppo organizzato dall' Agenzia ”Abaco Viaggi”. Siamo arrivati in ritardo causa un spiacevole disguido e una grossa bugia da parte dell' accompagnatrice di gruppo al titolare dell'hotel. Era meglio la cruda verità e l'ammissione da parte dell'assistente della propria incompetenza.. Nonostante tutto, il titolare è stato cordiale, a mio parere troppo, così come la famiglia e la guida della città. Ho avuto cena tedesca (come poche) e varia, camera spaziosa e fresca. Colazione superlativa. Se tornassi, sceglierei di nuovo questo hotel. Arrivederci dal Friuli Venezia Giulia. Lucia Floreani

The Bad The central reservations staff. It is becoming more and more common that central reservations do not do their job across a number of chain hotels and here they badly let down their hotel team and ourselves with our group visit. Tardy if ever replies to emails, sneaky hidden small print in contracts stating that rooms would only be serviced every other day! Why would anyone accept this? It's a false economy that can only resuly in customer dissatisfaction. It is bad enough for us to reconsider whether we would use this hotel again. This is such a shame as the hotel is really good. Middle management should give equal attention to client satisfaction as they do to cost savings and learn to reply to enquiries promptly. The reception staff are variable: some are great and efficient others are scruffy and careless. If you are going to issue them with a uniform, make sure that they wear it smartly and represent the hotel well. There is no car parking (but it is in central Leipzig) and coach parking is problematical. The Good Recently refurbished to a good standard Good sized rooms Great breakfast Great location. I would have loved to have given this hotel four stars but can not because of central reservations. Still they can be proud that they saved some money on not servicing client rooms. It is very frustrating to see what should be a fantastic hotel spoiled by offsite people who do not care

The location was perfect and the price was suitable for me. There was enough USB and power outlets for everyone. There was also a mirror and a place to hang clothes (e.g. jackets). There were also a fewer hangers than the people in the room but it was ok during my stay; only one other person and myself used them. There were also 6 locker compartments, which was very useful, but you have to buy your own lock. You can buy it from the lobby but in my case they were out of stock so I bought from Rossman, and thankfully I still had time to get one before they close. So, it's better to buy your own lock and use it in your travel. However, being in an 8-bed room with others meant that the toilet was not always clean because of different people using it, having different standards, and the smell in the room was not very good and needed ventilation and something to protect others when someone in the room is sick. So, I would suggest putting leaflets and using controlled rules. Also, the one who used the bed before me has left the pillow and blanket unorganized and with his own dirty cover, so I had to remove them and tidy them before putting mine. I believe, these should be cleaned and tidied up before me. Also, the heater's knob had no numbers so I couldn't know on which level it is. Also, the attitude of the first person I met at the reception desk was not very good at the beginning, but afterwards I didn't have to talk deal a lot with them. I wouldn't recommend a&o's App for usability, but I used to check-in while on the way. However, when I arrived, it was difficult to use the self check-in terminal. It prints a paper with my room number asking me to confirm it, but how do I know the room number in the first place before checking in?? also, whoever used it before me had not taken his printed receipt, so when I had to take the paper, I took also this receipt, with amounts that are not mine, so it was confusing. When I went to the reception clerk and asked him, he first misunderstood and started the checkin based on that wrong receipt. When I started to notice that, I told him (again) that this receipt is not mine, so he asked me (with quiet frustration) ”then why are you showing me this?” and then asked me for my ID to proceed with my check-in. Of course, it feels very bad when he blames me, but also they should be better listeners and need to pay attention to the usability of the self check-in scenario in the App as well as the terminal.

Stayed 1 night with family. Accommodation fitted our needs perfect, nice clean room 3 with beds, very helpful and friendly personel. Breakfast was very good. For the low budget price they offert a full blown hotel experience. Hotel is easily accessibel from the highway. Thank you staf!

Zunächst ist uns aufgefallen, dass man den täglichen Zimmerservice extra anmelden muß, sonst wird nichts gemacht. Dementsprechend sah auch unser Zimmer aus. Teppich alt mit vielen Flecken. Ins Badezimmer sind wir nur mit gemischten Gefühlen gegangen. Die Abtropfkante an der Wannentrennwand ekelig, der obere Abfluss am Waschbecken verschimmelt, der Gipfel war der Griff des Föns. verklebt und dreckig - wir haben den Fön noch nicht einmal angefasst! Da wir nur 2 Nächte gebucht hatten, haben wir darauf verzichtet ein anderes Zimmer zu nehmen, zumal uns mitgeteilt wurde, dass an diesem Abend kein Reinigungspersonal (anscheinend Fremdfirma!) mehr anwesend wäre, aber uns versichert wurde die Mängel gleich an nächsten Morgen zu beseitigen. Leider Fehlanzeige, als wir Nachmittags zurück auf‘s Zimmer kamen, war es noch genauso wie wir es verlassen hatten. Dies soll ein 4 Sterne-Hotel sein! Die Betten sind sehr tief und man schläft sehr unruhig auf den harten etwas ausgelegenen Martatzen. Sehr kleines TV ohne zusätzliche Funktionen wie z.B. Text. Das Personal war zurückhaltend freundlich. Das Frühstück war allerdings sehr gut. Trotzdem werden wir hier nicht noch einmal übernachten.

Location is just across the hbf, though a little walking is needed. Breakfast was ok, but not too extensive . No machine coffee available . Reception was friendly and helpful, but can get slow due to many guests at the same time. It’s not actually a Marriott hotel level as other countries.

Perfectly situated in one of the oldest streets in Central Leipzig, which the historical area, this hotel was just perfect for our needs. We opted not to take the breakfast option as there are so many eateries in the area and we wanted lots of different breakfast experiences. Tea, coffee, hot chocolate is available 24/7 on the second floor (not in your room). Our room was immaculate, quiet and very comfortable. We couldn’t have asked for more. Staff very very polite and helpful. Would I go back? 100%