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L'Hermitage Gantois, Autograph Collection
4.2/565 Ulasan

L'Hermitage Gantois, Autograph Collection

Lille City Center Lille|1.97km dari Citadel of Lille
I booked the hotel as it purported to be a five star hotel with a great spa and restaurant. Thomas at the front desk was very helpful and he deserves a mention for this. First of all, the restaurant was closed but I understand this won’t always be the case. The Spa As for the spa, this was disappointing. The spa has no lockers or changing facility so you have to change and leave everything in your room, and then walk through the whole hotel in your dressing gown and slippers, and back again with wet swimming costume. On the first day we got to the spa and it was very crowded and all the seats/loungers had been taken. The pool was full also and so we ended up doing the half naked hotel walk for no reason. The next day was a little less crowded and we went for a swim, but the pool was pretty cold, certainly too cold for what you would prefer in mid November. The Room I paid extra for a garden view. It should have been explained that this was really not a garden view. As we were on the ground floor, the other rooms overlooked us so we had to keep the curtains closed the whole time therefore negating the purpose of a view. In any event, the view was pretty uninspiring and certainly did not warrant paying extra for, in fact it should have been discounted. The room was also extremely poorly lit. There was no main light on the ceiling and just two small bedside lights. One of which was not even working. We often had to use our phone lights to find things. There was no coffee machine in the room. There was a small kettle that I managed to plug in in the bathroom and just about made a cup of coffee with the tiny capsule of milk that was provided. I don’t believe this small capsule of long life milk and instant coffee sachets is really what is expected at a five star hotel. The television The TV only had 5 channels and all of which were in French. While we were out most of the time, it is common today to have at least access to English speaking channels, or even Netflix and streaming shows which is nice in the evenings. Other things When leaving to go to the station we asked the front desk for a taxi. The station is only a 5 minute drive away and less than one mile from the hotel. The taxi charged us €20. This is outrageous and the concierge are clearly in cahoots with this taxi firm to rip off the guests. The taxi to the hotel with a different company cost €6. This is not ok. All in all, for +£300/night, off season I think this hotel is disappointing. There are better hotels available for far less, with more comforts and conveniences available. I would not stay here again. I am a Bonvoy member and will be making this known to them directly.

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Lihat Ulasan Tetamu untuk Hotel di Lille

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Lille City Hotel
3.6/553 Ulasan
Lille City Center
The hotel was in a great location, however, the entrance always had one or two beggars. It was very clean and the staff were lovely. We were very disappointed by the size of our room. We booked a double room, but it did not look like any of the photos of the featured double rooms. It felt like a prison cell. There was no wardrobe, just a few coat hangers on a rail. No drawers, so we had to live out of our suitcase. The window was tiny and the view was of a grotty courtyard, and windows of other rooms. On our first night there was a constant dripping noise. This was rectified on the second night as some workmen appeared to release some water from the roof. The bathroom was lovely and quite modern, but the shower wasn't great. It was supposed to be a water saving shower, but it felt like you were showering in a mist of water. I would stay here again, however, I would specifically ask for a larger room with a much bigger window and better view. I don't usually make bad reviews, I just like to be honest. I felt like we had just been pushed into a rubbish room as we arrived late in the evening.
Mercure Lille Centre Vieux Lille
3.9/576 Ulasan
Lille City Center
We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.
Hotel de La Paix
4/553 Ulasan
Lille City Center
Location is good, near the Lille Flandres station. Also near a collapsed building, which is a little scary, but was not a problem during our stay. Hotel is beautiful & clean, although each room has a different layout, so quality may vary a bit. Concierge is very nice, but is not always guarding the front desk. Biggest problem is the hotel is infested with mosquitoes & has no air conditioning. My room also didn't have any outlets near the bed, making it difficult to plug in my phone or fans.
Mercure Lille Centre Grand Place
3.9/565 Ulasan
Lille City Center
We stayed at this hotel for 8 nights as a family of 5 adults in 3 separate rooms. On arrival the staff were absolutely amazing and so welcoming and accomodating. The staff ensured that all 3 rooms were on the same level as each other and placed the single traveller (myself) across the hall from one of the other rooms to ease anxiety of being alone. The room itself was clean and really lovely. There was a large double door that opened onto a Juliet Balcony that had a beautiful view of the square and clock tower. It was really central to everything and walking distance to most attractions. It was serviced by 2 underground secure carparks that was great for our rental car. It was lovely and quiet at night but still close to all the action. The cleaning staff were so lovely and always greeted us every morning. We cannot wait to stay here again one day soon hopefully.
Best Western Premier Why Hotel
4.3/582 Ulasan
Lille City Center
The location is perfect really close to the metro station. 👍
Aparthotel Adagio Lille Centre Grand Place
4.4/559 Ulasan
Lille City Center
A very nice, quiet hotel with friendly staff. Bedrooms well away from road so no traffic noise; excellent beds and very quiet air conditioning. A wide selection of food for breakfast and coffee machine available all day. Good communal areas both inside and out including pool table, games, electric piano etc. A somewhat ambivalent attitude to smoking in the central courtyard (no smoking signs next to the ashtrays!). We stayed during the annual braderie when Lille turns into a giant second hand market for the weekend and cars are excluded. This doubled the cost of accommodation. The event was very well managed, a massive (may be >100,000 participants?) good natured street party for families, with an impressively efficient clear up operation on the Sunday, night moving mountains of rubbish and mussel shells overnight. The hotel is in walking distance of the main attractions, being on the edge of old Lille. The Palais des Beaux-Arts and Mussee de l'Hospice de Comtesse are unmissable and the park around the citadel a beautiful place to walk. Lots of great buildings and monuments to gaze at and many good bars and restaurants, all near to hotel.

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