Hotel 5 Bintang Terbaik di Lille

I forgot my makeup worth 300 euros there. Getting it back was so hard. I called for 3 days just to get a simple link sent to my email address and then paid 35 euros for ”fast” shipping, which wasn't fast at all. When I finally got my package, almost everything was gone—just a deodorant and one makeup brush were left. It’s obvious my things were stolen by someone at the hotel. When I called, I was left with no acceptable answer and could not even speak to the manager on shift. This hotel doesn’t care about you or your stuff. They didn’t even say sorry. Don’t stay at Hotel Barriere. There are more honest places that will respect you and your things.

A very beautiful hotel with a history. We stayed here for two nights. Upon entry, we were greeted by Thomas, he was very welcoming and knowledgeable about the hotel and the area. The front desk staff as well as the breakfast and bar went above and beyond in guest service. We did not have an opportunity to enjoy the spa but the facilities were very clean and welcoming. Within walking distance to Lille city and an Uber ride away from Fromelles where we went to the Museum and walked through cemeteries from the World War which displayed the sacrifices made to ensure our freedoms. I would highly recommend this hotel for a stay in Lille.

A boutique hôtel. The location is excellent. Friendly staff. Rooms are OK, not great and the restaurant IMO is overrated and too provincial. But as I said, the staff is excellent, they were very accommodating and let me have a late checkout with no problem. I would love to see an upgrade of the terrace and dining area, give the chef more leeway with less chi-chi. It’s a nice place that just needs some fine tuning. Good wine list, breakfast to your room included.

It was an enjoyable stay but not exactly up to the standards of a 4 star hotel or the standards of other Mercure hotels I've stayed in. The location is excellent for getting around and the room was nice and spacious (the bathroom in particular was very big!). However the interior of the hotel felt a little run down, especially in the corridors, and needs a bit of care and attention. The TV also didn't have any channels available... The big priorities for me with a hotel stay are the shower quality and noise levels, both of which were not great. The shower was a bit of a trickle so not particularly great and there was a fair amount of noise from other guests chatting and slamming doors which traveled to my room and disturbed my sleep. I also didn't receive any member benefits which I've had in other Mercure hotels. Staff were friendly and cleanliness of the rooms was great so an overall nice stay but felt much more 3 star than 4. There were also some green initiatives which didn't make sense; no bottles of water to save on single use plastics and instead (very small) paper cups; surely cups that end up soggy after a few uses are also wasteful and contribute to deforestation? When I stayed at a Mercure in Berlin, they offered complimentary still and sparkling water in glass bottles which you could then take to the bar and refill which feels much more sustainable.

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

Initially thought this would be a typical budget hotel , however it exceeded expectations. Our rooms were immaculately clean and the bed was comfortable . The shower was great and toiletries were provided. We opted for the breakfast and were glad we had - a good variety of hot/cold options alongside warm bread and pastries. an efficient coffee machine helped !.The staff were super helpful and friendly I had charging problems with my phone and one of the staff loaned me her iPhone charger which was well over and above what she needed to do. The hotel is conveniently located to station , old town and it was great value when bought as part of Eurostar package

Hotel central , idéal pour visiter et à quelques stations de metro du stade Mauroy. La déco est vintage revisitée , très beaux lustres. La porte de la sdb de la 206 pose pb , il n' y a pas assez de place. Manque de propreté dans la sdb, pomme de douche. On trouve de la moquette au sol posée sur du parquet qui grince. Des distributeurs d'eau sont présents aux étages, l'hôtel est climatisé. Le personnel était accueillant. Petit dejeuner top, avec le fromage sablé. Le rooftop ouvre à 16h, les cocktails sont bons mais relativement élevés pour une ville de province 16-18, 7 le coca. Vue décevante.

I stayed here for business for 3 months. It a clean and friendly hotel. It is very central therefore easy to walk anywhere in Lille from it. The staff are so friendly and are always keen to help. I always felt it as an oasis of calm .. despite any chaos outside .. rugby World Cup & braderie.. I would walk in the doors to calm & peace. The gym was basic but adequate for my needs and again I enjoyed the calm of it. I would recommend it whole heartedly and will miss it.

The location was very convenient for train travelling. I arrived next door at Lille Europe and continued the next day to Lille Flandres station. Walked to both. The hotel is also working a very nice walk to city centre. Very safe and lively walk. The Westfield shopping mall is nearby so shopping is made easy. Large mini suite. My son travelled with me so we had the small bed made out, but still had plenty of room. Only thing are that the bathroom and toilet room seem prefabricated and are kind of wonky (though very functional. My son felt they felt as if we were in a train bathroom. All and all, very nice. *we did not eat at the cafeteria (it is not a restaurant, really).

The hotel is excellently located opposite the main train station where the Eurostar arrived. The area was very quiet and also within walking distance to pretty much everything we needed to see so we walked everywhere and never needed public transport. The lobby of the hotel is cosy and very welcoming and the people at reception were friendly and very accommodating. The room was nice and the beds very comfortable. We didn’t have breakfast at the hotel so cannot comment on that but we enjoyed our stay and would stay here again.