Hotel Mesra Haiwan Peliharaan di Lille

The hotel foyer was very pleasant with comfortable chairs and a bar. All staff were friendly and welcoming. Our room was clean and comfortable but we did not like the condensed milk provided so could not have a cup of tea. The breakfast was the usual buffet with some hot food. There was too much white bread and one day no wholemeal at all. Also the yogurts all had sugar in them. We would book again

I forgot my makeup worth 300 euros there. Getting it back was so hard. I called for 3 days just to get a simple link sent to my email address and then paid 35 euros for ”fast” shipping, which wasn't fast at all. When I finally got my package, almost everything was gone—just a deodorant and one makeup brush were left. It’s obvious my things were stolen by someone at the hotel. When I called, I was left with no acceptable answer and could not even speak to the manager on shift. This hotel doesn’t care about you or your stuff. They didn’t even say sorry. Don’t stay at Hotel Barriere. There are more honest places that will respect you and your things.

Très jolies parties communes sympa et bonne cuisine avec tables en extérieur Chambres petites mais nickel et bons lits très bien Staff super sympa & efficaces Bien situé entre gares, centre ville et reste de Lille

Great clean basic hotel with everything you need. Friendly staff, they recommended we book a restaurant if we wanted to eat in town. We were so pleased we did as town was very busy. Big comfortable bed . Excellent free breakfast. We managed to park on-site which whilst expensive at €17 it was easy and safe.

Fairly good location but other Ibis hotels are right in the heart of the city for only a few pounds more. Ended up getting taxis home at night as there are some quite dark, lonely sections on the road home. Service was excellent for such an affordable hotel- staff brought extra pillow on request, iron and ironing board, they were always smiling, polite and proficient. In the room, there was one small, high up window making the room feel dark and hot. We were on level 1, higher bedrooms seemed to have better windows. Mattress was comfortable but not attached or anchored in- it tended to surf away from the hard headboard and your one pillow then fell down between the gap. The pillows themselves were crap- I felt like a I was sleeping on a water balloon- when you rested your head on one section, it would go flat and inflate the other. We requested extras because I had recently had surgery and needed extra support and one extra was provided. I ended up using towels for extra support which was less than ideal. Bathroom was clean, modern and had a nice, powerful shower. TV had access to Netflix and YouTube. The air conditioning was FANTASTIC and powerful when it was on but then it inexplicably would turn off maybe 2/3 times a night and the heat would wake us up which was a shame. We run hot and like a colder bedroom so this might not be a deal breaker for you but it’s very important for me and affected my quality of sleep.

Initially thought this would be a typical budget hotel , however it exceeded expectations. Our rooms were immaculately clean and the bed was comfortable . The shower was great and toiletries were provided. We opted for the breakfast and were glad we had - a good variety of hot/cold options alongside warm bread and pastries. an efficient coffee machine helped !.The staff were super helpful and friendly I had charging problems with my phone and one of the staff loaned me her iPhone charger which was well over and above what she needed to do. The hotel is conveniently located to station , old town and it was great value when bought as part of Eurostar package

The location was very convenient for train travelling. I arrived next door at Lille Europe and continued the next day to Lille Flandres station. Walked to both. The hotel is also working a very nice walk to city centre. Very safe and lively walk. The Westfield shopping mall is nearby so shopping is made easy. Large mini suite. My son travelled with me so we had the small bed made out, but still had plenty of room. Only thing are that the bathroom and toilet room seem prefabricated and are kind of wonky (though very functional. My son felt they felt as if we were in a train bathroom. All and all, very nice. *we did not eat at the cafeteria (it is not a restaurant, really).

It was an enjoyable stay but not exactly up to the standards of a 4 star hotel or the standards of other Mercure hotels I've stayed in. The location is excellent for getting around and the room was nice and spacious (the bathroom in particular was very big!). However the interior of the hotel felt a little run down, especially in the corridors, and needs a bit of care and attention. The TV also didn't have any channels available... The big priorities for me with a hotel stay are the shower quality and noise levels, both of which were not great. The shower was a bit of a trickle so not particularly great and there was a fair amount of noise from other guests chatting and slamming doors which traveled to my room and disturbed my sleep. I also didn't receive any member benefits which I've had in other Mercure hotels. Staff were friendly and cleanliness of the rooms was great so an overall nice stay but felt much more 3 star than 4. There were also some green initiatives which didn't make sense; no bottles of water to save on single use plastics and instead (very small) paper cups; surely cups that end up soggy after a few uses are also wasteful and contribute to deforestation? When I stayed at a Mercure in Berlin, they offered complimentary still and sparkling water in glass bottles which you could then take to the bar and refill which feels much more sustainable.

The hotel is excellently located opposite the main train station where the Eurostar arrived. The area was very quiet and also within walking distance to pretty much everything we needed to see so we walked everywhere and never needed public transport. The lobby of the hotel is cosy and very welcoming and the people at reception were friendly and very accommodating. The room was nice and the beds very comfortable. We didn’t have breakfast at the hotel so cannot comment on that but we enjoyed our stay and would stay here again.

Nous sommes très contents de notre séjour. La chambre était très confortable, propre et le personnel très sympathique et efficace. Le petit déjeuner est très copieux avec du sucré et du salé. Je recommande sans réserve...