Hotel berhampiran Jade Rivera World, Lima

My only complaint was that due to a transportation work stoppage we had to adjust our reservation. We were charged for our Monday return basically twice because we arrived early. The room was available and we were scheduled to stay that day. Staff could of been more flexible due to what was occurring. We stayed there for almost two weeks. This was our second trip to Ibis.

The hotel is located in the Miraflores neighborhood, around the hotel there are McDonald, Pizza Hut, KFC and more. A short drive away, there is a pedestrian zone of lively restaurants and bars, a place to eat, drink and rejoice. The hotel itself has a reasonable size and has space for luggage, safe, large TV, nice bathroom. The service is courteous, breakfast reasonable. Good value for money

I couldn't have picked a better place to stay. All my friends booked different hostels all over Miraflores but we've made this the meeting point, as it was walking distance to pretty much anything and everything. The vibes were awesome. The common areas were spacious and very clean. I did a walking tour to Barranco with one of their guides, I believe it was with Juan and that was very cool. The staff in the bar/breakfast area could be a little better. Service was very delayed and they naver had change when you wanted to tip them. I had the private room with a private bathroom and it was super clean and cozy! I was so happy it was on the 6th floor, gave me a little bit of privacy. Overall great experience and highly recommend Selina!

Very modern facilities and friendly service! Among the four hotels we have experienced in Peru, this one is certainly the best!

Hotel nuevo con instalaciones modernas en buena ubicación. La cama es pequeña pero cómoda y el desayuno podría tener más variedad. Tuvimos una mala experiencia con el chico de Recepcion al llegar - William - y nos adjudicaron una habitación de una categoría inferior a la reservada . Sin embargo, la encargada supo responder a las inconveniencias y mejoró las sensacion negativa del inicio.

Reservé 2 habitaciones standard para año nuevo 2024, una con cama matrimonial para mi hijo y para mí, y la otra con 2 camas. Y al momento de la reserva especifiqué que necesitaba que estén una al lado de la otra, o exactamente al frente. Cuando hice check in, fuimos a las habitaciones y la mía era cama doble y encima no estaban al frente, felizmente la señora de recepción pudo solucionar pero estuvimos bastante rato esperando. Luego, a las 5y30pm aprox llamo a Room Service para pedir la cena de mi hijo, me contesta un chico y me toma el pedido. Pasa 1 HORA, llamo para saber cuánto más iba a demorar y un señor de restaurante de muy mala manera me dice que no tiene ningún pedido y que no era su problema porque él acababa de entrar a turno. Me pareció una pésima atención y pésima forma de resolver un problema. Obviamente tuve que volver a hacer el pedido y esperar más, pero dejó mucho que desear la respuesta de su personal del restaurante e hizo que me amargue el momento. Finalmente, en recepción a la hora del check in preguntamos si Room Service atendería normal hasta las 11pm, nos dijo que sí. Cuando nos fueron a dejar la comida de mi hijo, volví a preguntar al mozo y me dijo que ya no tomaban pedidos porque estaban con la cena buffet. Entonces nos iban a dejar sin cena a mi familia y a mí, ya que al estar con un niño pequeño él ya iba a dormir y yo no iba a poder salir al restaurante. Después de insistir, accedió a tomarnos el pedido pero tenía que ser en ese momento (siendo 7pm, comida llegó 7y20) y lamentablemente tuve que cenar comida fría ya que recién pude hacerlo después de dormir a mi hijo a las 8y30pm aprox. Realmente no volvería al hotel por tener tantas malas experiencias en 1 solo día de estadía.

We had a recent weeklong stay at your hotel and it was delightful! The staff was so very helpful and kind and we could not have asked for more. Everyone went out of their way to make our event successful and we are so grateful. Thank you for your professionalism and your hospitality!!

The hotel itself is not 7 stars, but it is the people who work there who makes it such a nice place. Didn’t have a bad experience here, my wife and I happened to be in Peru for a funeral and I had a health issue due to the emotional stress. Santiago from the reception was prompt to call the ambulance and they could fix the situation. Also when friends and family came to visit, I befriended waiter Carlos Abanto, very good guy, he deserves all the compliments, super professional. Because of people like them I plan to come back. Also Zarai Chileno (waitress) was nice and Jose the guy who used to clean my room. With this staff and location I assure you a lot of returning business and many good years to come. Thanks Dazzel in San Isidro!

We arrived in Lima at 1:30 AM and needed to stay at a hotel near the airport as we were planning to fly to Cusco within 12 hours upon arrival. The hotel provided us a shuttle that picked us up from the airport to the hotel. Cost was only 30 soles (less than $10 USD). The room was spacious and had the essentials that we need in a hotel. I did wake up at 6 in the morning hearing a rooster. I'll be honest, the hotel is in Callao, which is not the nicest area of Lima. In the morning when we checked out, we wanted to uber to Plaza de Armas de Lima area. Our hotel front office ambassador was so kind - she waited outside the hotel with us to make sure we were protected and constantly checked my phone to ensure we were getting into the correct Uber. Unfortunately, I don't speak Spanish but I understood her gestures when she was saying that my phone could be snatched. I wish I got her name. When we got back to the hotel to go to the airport, our hotel manager held our luggage in a locked room and yet again stayed with us outside for our uber to the airport. For an affordable hotel near the airport, Padama Hotel was definitely a great pick for us.