Hotel berhampiran Bloo Boat Charter, Lisbon

The property's facilities are breathtaking. The roof top pool is a silent and exclusive heaven. The view from my private balcony was flawless, overseeing 2 of the most important monuments in Lisbon. All the staff are so friendly and always smiling. The whole team really went the extra mile to make me feel welcomed and at home. The breakfast was exquisite. This is the best hotel I have ever stayed in. Totally recommend it!!

This hotel is in a great location, right across to the Jeronimos Monestary in Belem. Breakfast was incredible- so much to choose from, fresh and delicious. King size bed was comfortable. However, furniture and other decor is dated and shows lots of wear. Bathroom, though clean, was dark (it was hard to see to put makeup on) and showers are not really easy to get in and out of a you have to step up to get into it and down of course to get out. Even with a safety handle it's slippery (and I have the bruise to prove it). Staff was courteous and friendly. I feel the pictures are nice than the rooms actually look

Tutto magnifico. una struttura veramente magnifica, elegante nella sua semplicità. Nel cuore di Belém, a pochi passi da alcuni dei monumenti più importanti di Lisbona. La stanza era ampia, piena di luce, magnifico il balcone interno. Bagno comodo e completo di tutto. Personale attento e gentile. Grazie ai tram e i bus si raggiunge in pochi minuti il centro e la metropolitana.

We had dinner at Christmas Eve at our daughter house and didn’t want to drive back to our place at night, because it’s far and it was raining. So we decided to stay at Holiday Inn Express Lisbon Alfragide, because it was near to her home. And it was a surprisingly good option, because the facilities were much better than we expected: nice room, big, very clean, great bathroom, all well designed. Good breakfast. Fair price. Much recommended.

The Hotel was good, conveniently situated next to a tram stop. It’s pretty and the way they kept old ruins incorporated with modern finishes was very well done. It has one of the most beautiful pools I’ve seen in a hotel, but it was a bit smelly at times if I’m completely honest. I was there for 2 nights and didn’t make me feel like going back even when we spent most of the time in the hotel because of the rain. Good spa area. Very good breakfast in terms of food but they can improve on the coffee, very limited choices and not tasty at all. The restaurant was very nice and the food was very nice too although the service was extremely slow. The staff was friendly but not hugely attentive. Overall a pleasant stay but not spectacular stay.

Amazing stay at this hostel. Yes it's a bit far away but everything is clean and tidy. The check in is possible til midnight so this is really helpful and the volunteers are really lovely like a family ♥️ You can't do best price 🤙 Also because you are not in the city center you can sleep without noise and the check out is til 3pm so everything is perfect if as me you don't have a lot of money but good relationship with people 😀

Wouldn’t stay there again. Booked a stay for 4 days on my birthday week. I have been in Ibis Hotels in Lisbon before, but not in Alfragide. To my disappointment, beds were so small you had to be careful not to fall at night, bathroom seems to be made of plastic and last but not least, there was a hotel refurbishment in process, which means loads of noise early morning, dust, strong smells aaaand our window view close by a white paper. When I address this last one to the reception I was told that it was “to our privacy”. One of the days I tried to open the window to have fresh air, due the strong smell inside the room, and there was no ventilation as there was a paper closing our whole window. Oh and not to mention that cleaning staff touches guests stuff inside the room, so be careful. Luckly our lugagge with valuables was locked. I really don’t mind sharing my candies with anyone, but I feel a bit of attitude to find a box of chocolate half open, and then only the paper of candies on top of the dusty table. If you take, not a problem at all, but at least take the paper with you. Breakfast was good at least. So, in my opinion, not the best place to spend your birthday week and not the best place to stay at all. Will def choose another hotel next time.

Um fim de semana fantástico. Pena o tempo não ter ajudado a usufruir da fantástica piscina exterior. No entanto, disfrutamos da piscina interior e ginásio. Reservamos um T2 e simpaticamente fizeram um upgrade e ficamos alojados num apartamento com excelentes condições e vista para o rio Tejo. De destacar a simpatia de todos os funcionários. De certeza iremos voltar....

Children 👦 unfriendly hotel. Swimming pool turns out is only for 16 and above. This was not clear when we booked. Location good and quite bad. It is between the bridge and belem which is great but it is actually on a high way with trains passing every 5 min. Also place land and start above the hotel all the time. Breakfast is not great

Arrival and Check in 3/5 On arrival we were not really helped with our luggage. The lady didn’t recognise our diamond status. After I reminded her that I would like the free breakfast. When we asked reception for advice on restaurants shopping etc they not been very helpful to be honest Rooms 5/5 The room are spacious very clean with a wonderful balcony. The sleep quality was exceptional. The only thing was the shower temperature did not remain steady throughout your shower. The housekeeping is good. It is great at last a hotel with USB B & C plugs by the bed. Thank you!! Breakfast 5/5 On arrival the first morning at breakfast it was clear reception had messed up with advising the restaurant breakfast was included. To the rescue came Vanessa. We left it with her she resolved the issue. No drama No fuss. The breakfast is fantastic. I have to say the breakfast team are a credit to this hotel. They helped us also with our questions on the local area where to get best pasteles etc. Dinner and Bar 5/5 The superb team at breakfast continues into night. The bar team of both Pedros made us fantastic express mi martinis. The whole team is super friendly. The buffet was adequate. When they run out of tonic water and Grey Goose the F&B Manager I think called Diego changed a negative situation into a positive one. For me is a Sign of great customer experience. A little treat awaited us on return to room. This nice touches show the staff listen to the clients. Spa and Pool 5/5 We only used the Internal Pool. The lane dividiers in the pool were dirty. They are not needed and should be removed. The cleanliness around pool was top notch Overall this is the best Crowne plaza I have ever stayed in. The staff at the restaurant are level I would expect at intercontinental. I would definetly come back. Bit more of customer service training and this hotel would be exceptional.