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The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Ulasan

The Trafalgar St. James, London Curio Collection by Hilton

London|0.62km dari HM Treasury
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo

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The Z Hotel Piccadilly
3.9/550 Ulasan
Great location. Near to shopping areas and Chinatown. The phantom of the opera is just round the corner.
Hub by Premier Inn London Westminster, Westminster Abbey
4.4/558 Ulasan
빅벤, 런던아이, 버킹엄 궁전 등 주요 관광지가 다 도보거리에 있어서 편했습니다. 저는 방도 크고 에어컨도 잘 되고 다 좋았는데 샤워용품을 헤어와 바디워시로 모두 쓸 수 있는 제품으로 비치해 놓으셨더라구요. 이 제품이 거품도 잘 안나고 좀 아쉬웠어서 이것만 개선된다면 완벽한 숙소가 될 것 같아요!! 잘 쉬었다 갑니다👍👍
The Sanctuary House Hotel
4.4/5107 Ulasan
酒店前台和員工都很好,我父母不懂英文靠手機翻譯溝通交流,他們都很耐心等待,幫助我父母很多,房間很寬敞乾淨!下次去倫敦還會選擇這裏
Conrad London St James
4.5/596 Ulasan
Our stay at the Conrad London St. James from March 16th to the 20th was truly amazing! This stately looking luxury hotel is physically located in the heart of London within close proximity to all the wonderful ”must see” attractions. The neighborhood appeared very safe, close to public transportation and if desired, very easy to find taxi service. Staying at this fine hotel allowed us to experience a ”royal stay” from the moment we arrived and were warmly greeted at the front door. Customer service is an obvious priority as set forth from the front desk to their cleaning crew. Their attention to detail rates 5 stars in every way imaginable in my opinion. The entire hotel is immaculate, the staff is professionally trained, extremely pleasant and very efficient. The lounge was wonderful,, the breakfast offered was over the top and the Blue Boar Pub was very comfortable and spacious filled with a happy clientele. An excellent value!!!
Hub by Premier Inn London Westminster, Saint James' Park
4.4/542 Ulasan
The room was tidy and had everything needed. It was located across the road from my office, and right outside the tube which is great. The biggest downfalls are there is no fresh air, windows don’t open (if you are lucky to get a window room) and the fan/air con only goes down to 18’ which in a small Room, makes it quite stuffy and warm, sometimes uncomfortable. Check in was delayed, I arrived at 9pm, and took over 20 mins before someone came to reception (no apology). Check out was straight forward. I did like the little dispenser at the front of the hotel in case you forgot any essentials, which I did (toothpaste!).
St. Ermin's Hotel, Autograph Collection
4.6/5103 Ulasan
酒店位於市中心,鬧中取靜,離很多景點比如白金漢宮、西敏寺、大笨鐘、倫敦眼等均可步行到達。我們到達時被告知查不到預定(應該是他們預訂部的疏忽),我訂的3人套房沒有了,換給了我兩個標準房間,也算是及時解決了問題。 酒店本身環境設施服務等都不錯,早餐也算豐富,關於此酒店,知乎上有介紹說曾經是著名的“間諜酒店”,大家有興趣可以查一查。

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