Hotel berhampiran Hejrat Foundation, Los Angeles

Basic amenities are what you’ll get and what you should expect; don’t think you’ll get anymore than that. We literally saw an arrest happen right outside our windows one morning.

Clean room and very quiet! If I ever go to West Covina again I will definitely get one room in this hotel. 100 % recommended!

Due to Covid the pool is closed, the bistro is closed and the gym is closed basically everything you would normally enjoy at a hotel and that did not bother me one bit. Face masks were required while walking through the hotel. They really have their security in place to make guests feel secure. You do have to pay for parking, but I think it was like $6. Soon after check-in the front desk called to make sure our room was acceptable and to see if we needed anything. Out of the 4 or 5 hotels I stayed at on this trip, they were the only hotel who made that call. Guess what - a standard room with a microwave and refrigerator (read my other reviews as far as the microwaves in rooms). The hotel is close to restaurants, stores etc. I could have been in a bunker because we didn't hear anyone else at the hotel. I appreciate the soundproofing. I slept so good that I wanted to know if it was the mattress, but I forgot to get the brand before we left. I really have absolutely no complaints about this hotel.

Service was ok

Nice staff and clean rooms.

Arrived at the hotel late at night and accidentally left my sneakers in the lobby. My husband went downstairs about 5 hours later to find them and ask the front desk girl, Janelle, if she had seen any sneakers. She said yes she did but she doesn’t know where they are. He asked if she put them in the lost and found and she said that it wasn’t her job to do that and that she wouldn’t touch those things. He asked why she didn’t call us after we checked in so we could come grab them. She responded that we were the ones that left them and it wasn’t her responsibility. I finally met him I’m the lobby and he told me about her bizarre behavior. I looked in the trash cans. I went outside and doing my shoes in the dirt behind a bush. I brought them into the hotel and showed her my shoes. I asked her why she would throw them in the dirt. At first she denied it then responded with I didn’t have time to deal with shoes. I told her her customer service was horrible and that she was lazy. She looked at me and said YOU ARE UGLY. I was shocked and speechless. We returned to the room and called down to talk to a manager. (Shock, no manager on duty for the whole weekend). The same girl, Janelle, said we were harassing her and she would call the cops to have us escorted off property. WHAT???? I called corporate and they took a report but never returned my call the rest of the weekend. I guess a bunch of rude, incompetent children are running this hotel and no management around to keep them in line.

The hotel we usually stay for a yearly conference in had no availability this time. I had spend quite a bit of time researching and based on criteria important to me decided on Best Western in West Covina. I didn’t expect much, and was really impressed with cleanliness, quietness and the friendliness of the staff. I would definitely stay here again especially if all the Covid protocols go away and we’d be able to use the jacuzzi and have a better breakfast.

My stay was great! It was quiet , clean and very peaceful. The view of the pool area was so pretty. I would definitely stay here again for sure . Thank you Vanllee 😁