Hotel berhampiran Running Horse Ranch, Los Angeles

Normally I’m a huge fan of this hotel, but this time around they had scheduled a tree trimming maintenance and closed the pool down the day we stayed there, without giving the guests any notice of the closure. We literally only booked a room so we could spend the day in the pool since it was close to 95 plus degrees in the area, had we been warned of the closure we would have driven home or booked a room at any of the nearby hotels. When we asked for any sort of compensation the front desk said they couldn’t help or offer us anything.

식스플래그에서 매우 가깝고 호텔은 매우 청결하며 도어대쉬로 배달해먹기에도 주변에 음식점이 많아서 좋았습니다~! 조식은 먹지 않았지만 사람들 먹는거보니까 꽤나 맛있어보였고 많이 이용하고있었습니다. (도어대쉬로 배달시킨 Hook burger 입니다.)

Wonderful place to stay everyone is so friendly and welcoming I have been back a couple of times and it’s always like visiting family. Breakfast is good selection and near magic mountain, a lot of good places to eat and a lot of parking I love that the suite has a kitchen so u can cook!

There is a swimming pool, but there are no too many people use it. The faucet is broken so the shower was not working well. The breakfast is simple, but not a fancy breakfast. However, the room and beds are great.

Sangat bersih dan selesa untuk semua, terutamanya untuk keluarga

Very consistent with other Courtyards. The night bartended was a bit overwhelmed as he was the only one working the food/beverage area, but everyone was patient and he was friendly despite being so busy. Great stay and enjoyed it very much.

I have stayed at this location before and enjoyed it. That is why I returned and will return again. The staff is very nice and friendly. The rooms are clean and nice. I will and do refer my friends and family to stay there.

This review is for GRANADA INN in Rinaldi st, GRANADA HILLS & NOT for any other hotel or inn with same name in Los Angeles or anywhere in the world. I RARELY give a BAD REVIEW but I need to share our experience last Mar 5: 1) WI-FI did NOT work despite numerous attempts of the efficient receptionist😓 2) TELEPHONE did NOT work too. - I had to walk to the office to complain 3) TV did NOT also work 😞. However, it was later fixed by front desk staff. 4) WORST THING for this handicap room:😫 -The bathroom FLOODED😨, at least 2 inches water. My husband only washed his feet. I made sure knob/ handle was tightly closed. But an hour later, WATER was everywhere. There must be a LEAK somewhere. The shower drain was obviously clogged for that much water to accumulate😫 in the whole big bathroom. Although it was so late, staff moved us to the next room. Very INCONVENIENT & CUMBERSOME! 😩 but necessary. He brought lots of towels but they were not enough to cover the bathroom lake. My husband ALMOST FELL in the water😥 while I was packing. I had to go in fast (when I heard him going inside) before an accident could happen. DANGEROUS bathroom scenario. 5) Next Room (room 102) Problems: a) HEATER did not work properly-😢 I had to raise temp to 89 to adequately heat the room. Previous room (#101) was warm enough with temp set @72. b) BATHROOM DOOR😭 It looks so sturdy & feels heavy but when my husband (who’s weak & wobbly after his hosp discharge that day) tried to open & slide it, but the door somehow came off & HIT his head.😢Fortunately, I was able to catch him before he would fall to the floor. I had to push that door against the wall. Thankfully, the glass was not broken🙏🏻. He later complained of moderate to severe headache. I’ve had 2 recent surgeries for cancer 🙏🏻& lifting ＞5 lbs is not allowed at this time but with my husband’s predicament & near accidents, I had to exert so much effort 😫 to support his 200 lb weight & prevent him from falling down. 6) HANDICAP PARKING It’s located in front of the reception area. That’s NOT appropriate since the handicap room is NOT nearby. My husband had to walk with difficulty😢to our assigned room. HANDICAP PARKING should be RIGHT NEXT to the handicap room. I had to suggest that when we first check in & when we checked out. Minor inconveniences: 1) limited parking 2) noise from the freeway since it very, very close to 405N entrance 3) no working vending machine (work order for repair mentioned by receptionist) in the facility at that time. Unfortunately, there’s no complimentary water bottles for guests inside the room like most hotels & inns now provide. You have to drive to the gas station to buy them. I had to ask the front desk guy to give me a cup of water for my husband to take with his meds right away. I sent an email concerning our issues during our stay to 2 depts, including customer service but received NO RESPONSE, as if they did NOT care at all. WORST CUSTOMER SERVICE!!!! Be VERY WARY of this place... We’