Hotel berhampiran St Barnabas Episcopal Church, Los Angeles

Our family had a leak in our home and were displaced for about a month. After staying in 4 other hotels prior to the Residence Inn, we decided to choose the Residence Inn Los Angeles Pasadena / Old Town for the remainder of our displacement. Overall our stay was great! The staff, especially the morning front desk team, was very friendly to us, and our family was able to become very familiar with them. Our daughter even made some of them friendship bracelets! The rooms were spacious, and for the most part, quiet, and we took advantage of some of the amenities like the gym and free complimentary breakfast. The only thing I would suggest improving upon would be the communication between the sales team and front desk, and front desk and housekeeping. There seemed to be some communication breakdowns between the departments. I'd also suggest that the sales team be more responsive to the guests when asked questions. I sent two emails and never received a response, and instead, had to also follow up with phone calls. That isn't the best business practice in a hospitality setting. Other than those small issues, the hotel was clean, modern, and quiet. It was a great place for an extended stay with children. The location is perfect as its a VERY short walk to restaurants, bars, and shopping in Old Town Pasadena. Also, it's only a short drive to the Rose Bowl. God forbid we are in that position again, but if we are, we will certainly stay at the Residence Inn Los Angeles Pasadena / Old Town! Special shout out to: Kayre (FD), Brianna (FD), Sebastian (Hskp), Danny (FD), Carmen (Hskp), Evelyn (FD), Katrina (FD), and Janet (FD)

The location is very convenient for Pasadena and surrounds. It's just a short walk to shops and restaurants and felt safe at night. The front desk staff were polite and friendly. Downsides: They were heavy-handed in using an industrial strength room deodorizer in lieu of giving it a deep clean. The smell barely faded after leaving the window open 24/7. We found kibble on the floor because they hadn't vacuumed properly. (Maybe the previous pet-owner occupant was the reason for the deodorizer?) The fridge wasn't working and they did try to fix it. But in the end it never worked so we had to through out all of our perishables. The room never felt that clean or well cared for. No, I would not recommend staying here.

I checked in late at the hotel due to the late arrival of my flight from Boston. I was told that they are completely out of rooms, even though my room was already paid for. Despite this mixup, the hotel eventually gave me a one-night free upgrade upgrade. I spent a total of six nights there. The facilities are good. The room is clean and spacious. The bathroom needs a bit of improvement. The location is great.

Clean and new hotel in a great location to visit Pasadena. Walking distance to a large selection of restaurants and some shops. No thrills but has everything that you need for a hotel in a very relaxed atmosphere. Highly recommended for Pasadena.

美國的希爾頓是真的貴，尤其是考試季，三晚含税6500，平常大概5000不到。 這個希爾頓一般，跟美國所有酒店一樣： 1、沒有牙刷牙膏拖鞋，要自帶 2、酒店衹有第一晚有免費兩瓶水，後面的話能否拿到水全看運氣 3、隔音效果很一般，隔壁房間的咳嗽都聽得到。 性價比整體較低，不如國內希爾頓，當然也跟美國本身的酒店習慣有關，沒拖鞋真是不理解。

A naval ship type experience. Smallest hotel room I’ve been in since NYC. Reinforced staying on the right side of the law lest you end up in a place this small. The shower glass was a part of the actual room. We love historic hotels but I’ll pass on this one. The great downtown location you’d expect for a historic hotel, but not even a dresser in the room itself. No room! Nowhere to even put one piece of luggage in the closet! Only plastic cups in the room, no room to put a toothbrush on the bath vanity, no floor length mirror (we were attending an event), and the room lighting was poor. We are only here for two days, and we were claustrophobic the first hour. Even the hallway felt like being on a ship. Truly considered upgrading or changing hotels. Nice ambiance and charm downstairs. Parking situation was decent but expensive (as expected), $29 for self park. I think it might be a nice place for an event, but truly go get a hotel room built for modern size humans. Hotel staff gave little help with taxi service which I found baffling.

Hotel yang sangat bagus, sarapan yang mewah, dan haiwan peliharaan boleh menginap secara percuma. Ia sangat mesra, tempat letak kenderaannya besar, dan kaunter penerimaan tetamu mesra. Secara keseluruhan, saya sangat berpuas hati.

My wife and I spent an incredible 2 nights there. The staff was friendly and they were very attentive to any needs we had. We will definitely be coming back. Thank you to all the staff at the Travelodge in Pasadena

The room was quiet and tidy. The front desk service was also good.