Pengguna Tetamu
12 Julai 2024
We stayed here for three nights as part of a Riviera Travel holiday. On first impression it's a lovely hotel, reception area is light, bright and modern. The rooms however are quite basic and the air conditioning is only turned on by request, and you have to do this each day! Not great when it's 28 degrees plus every day. The staff on reception were very friendly and helpful, as were the staff in the restaurant. The food was so so, a reflection of the fact we were a tour group I suppose. The main gripe was the location of this hotel, and the lack of facilities. We arrived at 11.30am, our rooms were ready which was a positive start, but the bar didn't open until 5pm and there was no food available until the evening meal. There wasn't a pool or any decent area to while away the time, apart from seats at the front looking out onto the main road. It was a good half hour walk into Lucca itself, with few local facilities around. I think more facilities should be available in the hotel.
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