Ulasan Hotel Central Luzern

前台很用心

本來第一天去入住的時候想給差評的，第一天火車晚了，我去到十點半了，結果前台下班了，攜程打電話讓我去對面一個酒店拿鑰匙，要知道我是第一次來這裏，我找了這個酒店有半個小時，好不容易拿到鑰匙又費了半天勁才進去酒店，酒店真是小，還好有電梯，進了房間發現我1300定的酒店啥都沒有就一瓶水和一張1米的小床，我當時打電話給攜程投訴，但是第二天我就改變看法了，早餐雖然款式很少就麪包牛奶水果，但是很好吃，那個大個烏漆麻黑的麪包我這麼多年出差從來沒吃過，這裏實在沒啥吃的我就吃了，但是很好吃呀是歐洲我吃過非常好吃的麪包，而且那個小蘋果超級好吃我居然吃出了桃子的味道，還有全天后免費供應咖啡，熱茶和小蘋果，前台服務態度非常好很熱情，也可以寄存行李，就是他們晚上十點鐘要下班，如果十點前不去拿就要到第二天七點去拿。總的來説除了設施不好其他都很滿意。

設施：完美！餐廳有24小時咖啡和熱水 還有微波爐 客人買的吃的可以在那裡加熱 衞生：很好 環境：交通很方便 離火車站走5分鐘 附近有餐廳星巴克麥當勞 過橋就是“老城” 服務：服務也挺好 出了點小插曲 但證明了工作人員很認真負責。還貼心的幫我們找銀行。酒店提供免費公交二維碼 早餐：挺豐富的 水果很多 蔬菜也有 門鎖是古老的鑰匙鎖 有意思。回來太晚或者週末可以用另外一把鎖開酒店的大門和餐廳的門

屬於這次整個瑞士行程裏最差的一晚，遇到隔壁樓裝修，晚上9點才停工，又遇到狂歡節，半夜大街上還是很吵的人流

環境：房間麻雀雖小，五臟俱全 位置：十分方便，距離火車站走路五分鐘，區位非常好 晚上睡覺很安靜，床很軟，洗澡很舒服。早餐還行

位置比較方便

Near to lucerne stn. Breakfast have variety of fruit. But no cook food except hardboil egg

Clean safe good location friendly staf - ventilation in the bathroom didn’t work

Found a long hair on the bed under the duvet. Other than that, all was perfect. Breakfast was basic.

酒店房間很小，但是地理位置優越！火車站就在酒店對面，酒店出門小路下樓梯就是聖誕集市，真的超多好吃的，飛天聖誕老公公也好有趣。入住因為孩子與酒店產生糾紛，聯繫攜程客服解決了。早餐很好吃，外面有個大露台，風景絕佳。

Hotel is fine. Centrally located and comfortable. Reason for the negative review is the construction that started at 3:30 on the street side of the hotel and went through the night. Heavy equipment that shook the building at times. Woke and kept us up. No heads up from the hotel. Make sure you check and ask.

The hotel had a comfortable bed/linens and a well appointed bathroom. It was walkable to the bridge, shopping and train station. The best part of this hotel has to be the staff. During our check in, the front desk clerk gave us great recommendations for meals and itinerary, as well as gave us umbrellas to head out with. One morning we missed the complimentary breakfast by 30 min and the kitchen ladies were cleaning up. They kindly allowed us to eat in the room they’d just tidied up and even joked with us a bit. When we checked out, I had forgotten my hair straightener in the room. The check out clerk literally RAN to the train station to return it to me. I had 2 more weeks in Europe and really needed that straightener. My hair thanks you good sir! Someone give that gentleman a raise. Next time we are in Luzern we will stay at this hotel.

Great value and location. Just steps from the central train station and central to old town, bridge, sights and shopping. Staff very friendly and informative.

We had a great stay. The breakfast was delicious and the staff was friendly, knowledgeable and hospitable.