Terokai Ulasan Tetamu Hotel di Madrid

Crowne Plaza Madrid Airport, an IHG Hotel
4.5/565 Ulasan
酒店太棒了,離機場非常近,然後早餐和晚餐特別好,前台接待很和善,非常貼心的早辦了入住,很多歐美酒店一定要到下午,提前還收費,這個酒店很好。另外有接機需要提前預約,然後網上付費,5歐,很方便。另外房間很舒服,裏面有熱水壺和咖啡壺。大堂還有熱水,健身房等。房間還有人性化的歡迎卡。中間轉機第一選擇。IHG會員也累計。有位前台工作小姐姐叫Ms.Paula特別好,幫我很多,會英文,特別温暖。 Dear Conchi Murillo, Very nice to hear from you. The hotel is impressed to me and it is so nice and sweet. Very close by Airport and fantastic shuttle bus to hotel from airport. Ms. Paula did a great job for me and advise me for breakfast, check in earlier and show me the room. Amzing breakfast and dinner in Hotel. I will be back soon and I am aslo member of IHG. My score to hotel is not 10 but 12. All the guys from your hotel is nice. Hot water at lobby and fantastic room with coffee maker and hot water boiler. Very sweet with welcome card makes very 😊. Best regards, Charles/ Chen Wei
Crowne Plaza Madrid - Centre Retiro
4.5/575 Ulasan
We had a fantastic stay at the Crowne Plaza. The room was comfortable and modern. The bed was enormous, largest I've seen and beyond a king bed. We joked that we could have fit 4 people on it. The pillows were also fluffy and shapely. There is a mini fridge that were able to use to store cheese. The bathrooms have fig products. While I wasn't a fan of the scent, it didn't linger and Crowne Plaza is not stingy about products. There is hand soap and body lotion next to the sink. Body wash, shampoo, and conditioner are in the shower. This hotel also has tissues (a rarity in Spanish hotels) and soft 2-ply toilet paper. Minor touches but they definitely elevate the experience. The towels smelled clean and there were glasses for use throughout the room. The only feedback was the staff wasn't very welcoming or helpful. We checked in late and the night receptionist seemed bothered to see us and didn't have any suggestions for where to eat. We later asked if there's a channel that has the Real Madrid football match and they had no idea. We checked out early in the morning, around 7am, and there was a wait when the receptionist prioritized check-ins but who checks in at 7am? He forgot to email the invoice and when I emailed for it, that took 2 tries and almost a week to get it.

Soalan yang Kerap Ditanya

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.