Hotel Madrid dengan Tempat Letak Kereta

The hotel is nicely located, you can access the heart of the city by foot quite easily. Other than that, I felt like it was way overrated. The bed is large and comfortable but the room is small, the bathroom is like a leaking closet, there is a tiny window with views over the reception and the bar area which means you have absolutely no privacy if the black curtains are not closed. You hear the plumbing very loudly every time someone is using the flush in their room and you hear everything that is happening in the doorway. The electric plugs are out of their socket, the thing to hang your wet towels are broken and falling down every time you're putting your towel. For a 150€/night room, it felt like a scam as everything is very cheap quality. The worst part was the breakfast. 23€ if you pay the same day, 19,50€ if you book the day before. Guys, it's not worth your money ! It's ultra cheap quality. Something you can expect when you pay 10€ but definitely not more than 20€ ! You cannot even order freshly made eggs. It's all industrial products, very low quality and quite frankly not good (the fried potatoes are horrible). No fresh fruit juice, cold cuts are a disgrace for Spain. Nice gym. Small but well equipped. I haven't seen the pool. So yes the hotel looks good from the outside and the inside but I'm expecting they attract people with that, selling themselves as a hip and cool place but charging you way more than the low quality of what they are truly selling. I will not come back for this price.

O hotel é ótimo, excelente garagem gratuita, o que é muito dificil em Madrid.Nosso voo era à noite e foi-nos permitido deixar o carro no estacionamento mesmo depois do check-out. Muito bom! Pequena caminhada até o metrô e um ótimo centro de compras. Café da manhã excelente, hall grande, agradável e bonito. Não utilizamos as instalações externas porque estava frio, mas há um agradável pátio.

Hard Rock Hotel is conveniently located a short walk from Atocha station. The entrance has steps, and staff kindly helped with our large luggages when we went inside to ask. The lobby looks trendy and welcoming at check-in. We booked a 4-night stay in a family room for two. Paying extra, we chose family room with two washing basins, as shown on their website and confirmed verbally at check-in. However, the room given had an extra rollaway bed set up and only one basin. After reminding front desk that we didn’t need the extra bed and specifically requested two basins, there was some delay—possibly due to language barriers. Eventually, the front desk agreed to rearrange our room. We appreciated this gesture, though initially the staff seemed reluctant, repeating “it is set up like that” and showing blank faces. I had to be assertive to explain that the extra bed defeats the purpose of paying more for extra space. Hotels should understand that some guests pay extra for bigger rooms without needing extra beds. Flexibility to remove the bed would improve guest experience. If I had known, I might have paid less for a standard room. In the end, they moved us to a room without the extra bed and with two sinks. While the staff handled this without smiles, they were friendly and responsive during the rest of our stay. This was my first time at Hard Rock Hotel, and perhaps cultural differences influenced the front desk’s reaction. The room itself was spacious, clean, and well-appointed with tea, coffee, and a daily bottle of water. Though bar noise was audible from downstairs, it was not disturbing, and earplugs were provided. Housekeeping was always friendly and smiling. Overall, Hard Rock Hotel has excellent facilities. I’m unsure if I’d return, but the quality of the hardware is good. Hard Rock Hotel 距離 Atocha 車站步行不遠，10分鐘左右就到。門口有樓梯，我哋自行找了員工幫忙提行李入內。行入酒店大堂見時尚形格。 我哋預訂了四晚家庭房，比標準房貴一點因想多一點空間。並經酒店網頁宣傳圖見此房形有兩個洗手盆，我辦理入住時口頭提醒。但入到的房間已有多一張折疊床，且只有一個洗手盆。致電接待我哋二人不需要額外床，且特別要求兩個洗手盆後，因語言障礙可能溝通較慢，前台最終同意調整房間。 我哋感激有安排，但起初員工態度似乎有些抗拒，還說「額外床就是這樣安排的」，臉上毫無表情。我必須堅持解釋，多出來的床反而讓付費多出空間變得無意義。酒店應該理解或有單人住客會想選擇較大空間房形。能夠靈活移除或調整額外床會提升客人體驗。 最後，前台換了沒有額外床且有兩個洗手盆的family room房間。雖然當時處理時員工面無表情，但整體服務期間他們都友好且回應迅速。這是我第一次入住 Hard Rock Hotel，或許文化差異讓前台員工對這類服務顯得不自在。 房間本身寬敞乾淨，配置有茶包、咖啡及每日一支水。雖然能聽到樓下酒吧的聲音，但不影響休息，床邊還有耳塞。客房房務人員總是帶著笑容，非常親切。 總體來說，Hard Rock Hotel 硬體設施優秀，但暫時不確定會否再次入住。

We had a wonderful stay in Crowne Plaza Centew Retiro. Few min walk to Metro. Ginos restaurant and VIPS restaurant are opposite to the hotel and closed at midnight. The junior suite was great with a King bed and a double sofa bed which are big enough for a family of 4. The hotel provided welcome drinks and snacks in the bar. Free Illy coffee capsules and cookies in the room. The minibar in the junior suite was fully stocked and complimentary. All staff are friendly and nice. Thanks Nuria Pastor and your team for the arrangement which made our journey so special. We would definitely recommend our friends to stay here. The hotel was connected with Voco. We also booked buffet breakfast in Voco hotel with kid price EUR15 and Adult EUR 19. Great variety of food and drinks.

We stayed at the hotel for one night and overall had a very positive experience. The hotel is quite large and conveniently located slightly inside from the main street, in a quieter inner area. This actually makes car access very comfortable and convenient. The room itself was great — blackout curtains (which are very important for good sleep), a comfortable mattress, and everything felt clean and well maintained. The service was also good and professional. For a short stay, the price-quality ratio is absolutely fair. Overall, we were satisfied and would consider staying here again.

Albergo vicino stazione treni molto comodo. Servizio ottimo. Staff gentilissimo. Visto il checkout molto presto ci hanno preparato colazione super abbondante pic nic.

The location is convenient. The staff are friendly I like the public area on the ground floor, if there could be more charging place would be nice. However, only 2 bathroom for 12 people is not enough. One of the bathroom only have cold water and the sink is outside the toilet. I think it is a fair option for such a price in the city, still there is an improvement. If you are a solo traveller that need a short stay, it is an acceptable choice.

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

La atención al cliente está super bien, la ubicación frente al matadero es perfecta. Pero las instalaciones son malas. He escuchado roncar al vecino de la derecha y al de la izquierda lo escuché en el baño. Era como si estuviéramos en la misma habitación. Y había mucho frío 🥶

Для сети ibis конечно слабовато, но в целом это лучше среднего отеля в Испании за эту цену. Близко к метро, весной можно наслаждаться цветением миндаля в парке напротив