Hotel Ibis Styles di Madrid

The pros: Great location; helpful staff and clean. The cons: I have stayed in Ibis Style hotels in Laos and the UK before and have found them to be good value for money. Sadly, this time, I was highly disappointed. We were in Madrid for business and I ended up being given a single room. The room was the size of a children’s small bedroom; just room for a bed and not much else with the window overlooking an internal staircase. Bizarrely, the floor’s corridor was very wide .. so why so much room for a corridor and not much space for the rooms themselves is beyond me. Anyway, the decor is tired and needs an update and I would argue Ibis management in Spain needs to rethink the use of the space the next time the hotel is renovated. But the most off-putting thing was an appalling smell from the shower drain; so strong it made me gag. I alerted the front desk clerk who was very sweet and said the hotel was fully-booked and unable to change rooms. I asked that someone look at the drain the next day (which they did). After emptying all of my shower gel down the drain in an attempt to offset the smell, I headed to bed. Just as I was about to go to sleep, the front desk called at 11:30pm and said a room was free. But I was too tired to take up the offer. The next day, hotel maintenance took a look and agreed there was an issue and then I was told it had been fixed. The smell was a little bit better but did not disappear altogether. In any case, I did check Trip Advisor reviews and I was not the first to complain about strong smells from the drains in the bathroom. Clearly there is an issue with the hotel’s plumbing which needs to be fixed. Conclusion: Look elsewhere for an excellent-priced hotel in central Madrid.

Un hotel que tiene los servicios justos, el servicio de bar es decente, la piscina está bien, aunque falta tumbonas. Con respecto a la atencion, ahí soy más neutral ya que hay muchos empleados que están empezando o son de empresas rivales, pues se siente cierta falta de coordinación o inexperiencia en algunos servicios. Por ejemplo en el bar, tuve que esperar bastante tiempo porque los jóvenes no sabían preparar algunos cócteles y solo despacharon cervezas. En la comida igual, algunos camareros no sabian explicar bien el menú o hacer alguna recomendación, sino que llamaban a otro para que les echara un cable. Con esto no quiero decir que sea malo, ni nada por el estilo ya que tanto los cócteles y la comida estuvo bien.

An eight days holiday in Madrid ,a city I love ,temperates every day hitting 42 degrees Celsius ( 107 degrees Fahrenheit ) and a great located hotel namely Ibis Madrid Centro added up to a wonderful holiday in this most beautiful of city's. The hotel itself is superb ,checked in immediate by a very pleasant member of staff ,booked into a twin room ( room 207 ) ,room light and airy ,flat screen tv ,lots of storage ,comfortable beds ,spotlessly clean bathroom ,rooms cleaned daily ,just a lovely room. The hotel itself is superb ,we had breakfast included ,amazing ,hot and cold offerings ,tea and coffee plus cold juices ,the hotel bar really good ,great selection of beers ,as my twin brother Stephen and I are premier members we got a free beer at the bar ,a lovely touch ,location wise ,couldn't be better ,lots of pubs,bars ,cafés and restaurants and great transport links to explore this great city ,all in all we had a great stay here .