Hotel Sheraton di Makkah

Lokasi yang bagus untuk akses cepat ke Masjidil Haram. Sarapan pagi sudah sempurna alhamdullilah. Kakitangan semua mengalu-alukan dan sangat membantu, mashallah.

Kakitangan hotel ramah dan membantu, sarapan pagi yang sangat baik dan sangat mudah jika anda ingin melakukan Umrah dengan anak-anak kerana lokasinya betul-betul di hadapan Al Haram.

Hotel yang mengagumkan, kami mendapat pemandangan bandar dan ia sangat mengagumkan. Agak pasti akan kembali ke hotel ini. Semua orang di hotel ini sangat baik. Perkhidmatan bilik juga bagus, daftar masuk juga lancar tanpa menunggu kami mendapat bilik terus selepas waktu daftar masuk. Sarapan pagi mempunyai banyak pilihan makanan. Makanan tempatan dan barat. Sangat bagus dan disyorkan. Yang haram juga sangat dekat dengan hotel. Anda hanya boleh berjalan ke haram.

Le Meridien tower is the best hotel in Makkah . The manager Ahmed Shaker is very hospitable and kind person.I stay 4 times in Le Meridien. Tower no 4 , Tower no 5 and Tower no 8. all towers are good. Managment. Service anf price all excellent. Hotel rooms , bath rooms and kitchen big and clean When i come Makkah i will stay in le meridien LE MERIDIEN IS EXCELLENT

It’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba. There’s two towers, 1 & 2, both have a great breakfast. There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish. There’s a nice prayer room inside the hotel. I would highly recommend this hotel.

I booked a one night stay on the Accor website at Movenpick Makkah after arriving from Madinah. It was a welcome respite from staying at local brand hotels since coming to Makkah and Madinah for Haj. Check in was a wonderful experience due to the efficiency of Ms Adeer, Front Desk Exec. It was great she spoke fluent English and had the most cheerful demeanour. When she saw I was an Accor Member upon check in, she upgraded me to a nice Al Haram view without me asking. Appreciate the great job you did Ms Adeer. A sincere thanks from me. It took me just a few minutes before I was on my way to my room. I was given room 2432 which had a nice big king sized bed. Despite the hotel being over 10 years old, I found the room to be very well maintained and it didn’t feel dated at all. It’s contemporary feel remained fresh. The bed was super comfortable and I liked it had a kitchenette nook that had a small induction cooker and sink. My only gripe was the tiny shower area. The room had a nice view of Al Haram piazza and the new Al Haram extension. The stay came with breakfast included so I headed to the restaurant right after morning prayers. The breakfast spread was already ready by 6am. I was shown a table by Mr Arshad, who got me my coffee and helped to show me personally the breakfast spread. They had a good selection of local and international breakfast dishes. The Restaurant Manager, Mr Sameer, suggested I try the Egyptian porridge and was kind enough to make me one personally himself. Mr Sameer was attentive to all the guests not just me. Overall I was very pleased with my stay and was most impressed with level of service in all my interaction with the Movenpick team. One can see the level of training re. service between an international brand hotel in Makkah and a local brand. The level of service of Movenpick Makkah rivals any hotel one would visit in London, Paris, New York or Singapore. Well done! 5 stars and highly recommended. Once again shoutout to Ms Adeer, Mr Arshad and Mr Sameer. Thank you all for a wonderful experience.

POSITIVE : - The proximity to Masjidil Haram and the Holy Kaaba. - Sufficient size of room for a family NEGATIVE : Restaurant - Have been travelling around the continent for many years, this was the WORST hotel service we have ever had. - We were SHOCKED for having the staffs, particularly restaurant staffs, were so RUDE, UNFRIENDLY and ARROGANT. None of them wore smiles while serving guests. - The staffs THREW plates and cutleries, BANGING trays, moving chairs rudely with guests were still around them. - They served all guests with PLASTIC spoon and fork. They literally served guests dining like serving workers. - Even a couple of them, having EARPHONE on their ears, talking on the phone while serving breakfast like nobody see them. We were terribly shocked to find that kind of ARROGANCY. - The hotel as if hiring a group of GANGSTER working at the restaurant. Room - We were given a room right in the corner, among the rooms that were having renovation projects. - The dusts, noises, and the filthy dirty surroundings were out of our imagination. The experience that was completely different from the Le Meridien, not far away from this hotel, where I am the member of their Marriott membership. We did not want to make so much noise about those experience as we came here for worshipping and prayers. But seriously, we do hope that the management will do something about their service culture.

Disyorkan untuk keluarga. Hotep mempunyai lobi sendiri yang ditetapkan jadi kami tidak perlu berurusan dengan orang ramai dari tetamu hotel Menara Jam.

Umrah trip with family Mar 2023 Went there for Umra trip with family we were bit confused while booking this hotel since it is located a bit away from Haram (1.5kms), however, they have shuttle service with good reviews 1. Hotel is super nice, new and very clean. Checkin was super quick although we had two rooms and were given on seperate floors as they didnt had two rooms on the same floor. 2. Rooms were good clean and tidy on check-in. They provided all basic amenities like iron, iron board, safe, etc. However, the rooms service was an issue and i had to complain and ask the counter to get the room cleaned after requesting the staff for couple of time. 3. Shuttle service was superb. Evertime there is a shuttle standing at the enterence leaving in approx 20 to 30 mins. Drop off point is the bus station behind clock tower with hardly few minutes walk to the Haram. 4. Even if you use Taxi it usually charges 15 riyals during normal timings and max 20 riyals during rush hours. We mostly used taxi service which was also very convinient. 5. Hotel location is very peaceful, you can find few restaurants nearby and baqalas for basic requirements.