Hotel dengan Tempat Letak Kereta di Manila

New Coast Hotel Manila is really an amazing hotel. The rooms are clean, spacious, and really comfortable and nice. The international buffet is in abundance and a fusion of Japanese, Korean, Filipino and Western. The staff are very hospitable and cordial. I’d like to give high commendation to Kath who attended to us. She exemplifies excellent customer service. Hope when we come back the pool is already available for use. I highly recommend this hotel

At face value the hotel looks spectacular. The entrance, security and breakfast buffet and pool cannot be faulted. The service staff attitude is great. The welcome drinks in the Hyde is a great value add. The hotel is not far from the SM Mall which has plants restaurants and everything you might need while in Manila. Rizal park which is a great historical site to explore is also within a walking distance. I was however disappointed by the rooms, our room window was so dirty, I couldn’t even take a photo of the beautiful sunrise which was unfortunate. The internet is also subpar. A gradual updating of the rooms will do wonders and so would the change of linen and old and stained towels which should never be put in a room of a paying patron. My suggestion is be flexible and give room to accommodate guests when needed and a little upgrade of rooms to match the entrance.

During my recent 3-day, 2-night stay at Swiss-Belhotel Blulane in Manila, the overall experience left much to be desired. While the hotel had potential, the importance of providing quality service to guests seemed inconsistent. Firstly, there was a noticeable discrepancy in the service provided by the on-the-job trainees. While some displayed genuine warmth and eagerness to assist, others seemed hesitant, particularly when they perceived that a guest might not offer a tip. This attitude detracted from the overall guest experience and contradicted the essence of hospitality, which should prioritize genuine care and assistance regardless of gratuity. Additionally, the functionality of the elevators was a significant inconvenience. With only one elevator in operation, guests frequently experienced delays and overcrowding, resulting in frustration and inconvenience. This issue significantly impacted the efficiency of guest movement within the hotel and should be addressed promptly to enhance overall satisfaction. In conclusion, while this hotel in Manila has potential, there are notable areas for improvement, particularly in ensuring consistent and genuine guest service and addressing operational inefficiencies such as elevator functionality. By instilling in all staff members, including trainees, a genuine commitment to hospitality and service excellence, the hotel can elevate the overall guest experience and distinguish itself as a premier destination for travelers.

My experience is good on this hotel, the location is accessible to main road and manila landmarks. During my stay the staff are very accommodating The room we stayed, very clean, the bathroom is spacious enough, but no glass or cup and electric kettle to have my coffee. Overall the hotel is recommendable

We went hotel hopping during our Binondo staycation trip and Ramada is our last stop. First, the guard and bell boy was all so assistive upon arrival from parking to bringing our luggages. They were always smiling. Check-in the supervisor guy morning of October 27 was so nice he checked us in immediately even though its only 10:30AM, because my 4 y/o daughter fell asleep and he want us to rest. Its in the heart of Binondo! Everything is walkable. We definitely recommend this hotel.

We had a great time. Sogo is a very nice chain of hotels and the Malate is one of their best. Their motto is correct. It is clean & very good. The food is wonderful, The place is very efficient and the people are very cool. A few things went wrong with our travel and plans but Dennis, Jocelyn & Joanna went above and beyond to help us work things out smoothly

The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.

Comfortable and clean accommodations. Maintain high standards of cleanliness throughout the hotel, including guest rooms, common areas, and amenities. Ensure that the rooms are well-maintained and equipped with comfortable bedding, furniture, and necessary amenities. Streamline the check-in and check-out process to minimize waiting times for guests. Provide clear instructions and assistance to ensure a smooth and hassle-free experience.

It is indeed a lucky hotel. Lots of people on FB recommended this hotel and so we did stayed here. Accessible to USEM. Near to the foot bridge. They don't have free dental kit but it's okay. Staff from guards to front desk to maintenance are very friendly & helpful. Thank you.

The receptionist who assisted me during check in was very friendly and accommodating. I appreciate the upgrade to my room that I didn't expect. All of the staff are nice. The breakfast buffet is also good. There's a minibar inside the room and the price for the items are reasonable. Really enjoyed my stay. I highly recommend this place.