Hotel Terbaik di Manila dengan Spa

We recently stayed here and celebrated our Birthday and Wedding Anniversary and had an exceptional experience. The staff was incredibly friendly and polite, going above and beyond to ensure our comfort. From the warm welcome at check-in to the attentive service throughout our stay, their professionalism was outstanding. We truly appreciate Mr. Jason (pool area attendant) for taking care of us and offering drinks even though we were the only ones at the pool at that time. We also commend Ms. Marivic and her team, especially their dining area supervisor, for serving our food. Special mention to Ms. Sheila, who serenaded us during dinner. The rooms were luxurious, well-maintained, and offered stunning views. Every interaction with the staff left a positive impression, making our stay truly enjoyable. I highly recommend this hotel for its top-notch service and welcoming atmosphere.

During my recent 3-day, 2-night stay at Swiss-Belhotel Blulane in Manila, the overall experience left much to be desired. While the hotel had potential, the importance of providing quality service to guests seemed inconsistent. Firstly, there was a noticeable discrepancy in the service provided by the on-the-job trainees. While some displayed genuine warmth and eagerness to assist, others seemed hesitant, particularly when they perceived that a guest might not offer a tip. This attitude detracted from the overall guest experience and contradicted the essence of hospitality, which should prioritize genuine care and assistance regardless of gratuity. Additionally, the functionality of the elevators was a significant inconvenience. With only one elevator in operation, guests frequently experienced delays and overcrowding, resulting in frustration and inconvenience. This issue significantly impacted the efficiency of guest movement within the hotel and should be addressed promptly to enhance overall satisfaction. In conclusion, while this hotel in Manila has potential, there are notable areas for improvement, particularly in ensuring consistent and genuine guest service and addressing operational inefficiencies such as elevator functionality. By instilling in all staff members, including trainees, a genuine commitment to hospitality and service excellence, the hotel can elevate the overall guest experience and distinguish itself as a premier destination for travelers.

The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.

The receptionist who assisted me during check in was very friendly and accommodating. I appreciate the upgrade to my room that I didn't expect. All of the staff are nice. The breakfast buffet is also good. There's a minibar inside the room and the price for the items are reasonable. Really enjoyed my stay. I highly recommend this place.

I booked online, upon check in FO staffs said they don’t received yet my booking confirmation, I showed confirmation but she is hesitant to look at it, as she said should be on her system. So I wait for a while, by the way it’s past 6 pm .. and tired from airport. Room is spacious, comfortable king size bed. Limited time room amenities, garbage on side table not cleared, trash still in the bin, toilet not so clean and disposable slippers is open and used. At this point, I’m more disappointed. Breakfast is not so well. Below average in same hotel categories. The bread are nice, looks homemade. Most of staffs are trainee. Bellman, concierge are willing and ready to assist always.

An unmined gem. Elegant old-world interiors with checkerboard floors in the lobbies and hallways, intricate wrought-iron railings, and beautiful Spanish tiles and brocade wallpaper in the suites. Some common areas, like the central courtyard, need a little TLC but are quietly lovely with trailing flowers and birds chirping above. The pool is a good size, not overly large, but with a great bay view. Parking is adequate for guests though might be a struggle if there is an event in the 1000-person ballroom. We had a gorgeous, comfortable corner suite with windows overlooking the bay on one side and the park on the other side. The giant king bed was luxurious and a delight to sleep on, and the huge bathtub was a treat for the kids. The hotel cafe has a delicious breakfast buffet featuring different regional dishes, and there is also a rooftop restaurant and bar with a perfect panorama for cocktails paired with the famous Manila Bay sunset. There are some quirky policies though, like the need to pay on the spot for ala carte orders rather than charging them to your room. Also because this is an old building, there is kind of a split floor plan where the hotel has two wings. Each wing has its own suites but only one has direct access to the poolside and spa, so if you're in the other one, you need to pass thru the lobby and transfer elevators to get there. It wasn't a dealbreaker for us, but is something to consider when you book. The best part though was the service. Every person was warm and gracious, and a real pleasure to deal with. Rushdee at the front desk and Prince at the roofdeck took exceptional care of our family during our stay. It is also walking distance to family attractions like the Manila Ocean Park, Museo Pambata, and of course Rizal Park. All in all a memorable and wonderful place to stay in the city of Manila.

The staff is amazing. Very helpful, friendly and accommodating. They could tell I was from out of the country and made many recommendations for me to see their lovely city. The room was clean and housekeeping would come around later in the afternoon when I would be out. The restaurant buffet was wonderful, a wide selection of Asian foods. My departure flight was late in the day so they let me stay longer in the room with a later check out. Would highly recommend this hotel.

Bersih dan rasa selesa

We stayed at Winford overnight to celebrate my brother's birthday. I could say it was a very nice experience. When we arrived, the room was already available. I even requested for a room on a higher floor and they gave me a good one. The ambience and lighting fixtures were really nice and the waiting area with sofa as well. We stayed at an Executive Suite. The room was also nice. It had a bath tub, separate shower and 2 wash basin. There is also another toilet upon entry but with watercloset and wash basin. The view was also nice though its more of houses and the rizal mountains. The pool size has a good size and not crowded and also heated. We had dinner at the poolbar since they have Acoustic band playing on saturdays. The service was a bit slow since there were lots of people and the food came from the ****** kitchen. Also, they do not accept room charging if it exceeds the 2k deposit. First time to experience this, good thing my brother brought his wallet. Food and liquor was good too. For breakfast, they also have a good selection however they do not have bacon :( sad. Nonetheless, the breakfast experience was good as well. They also sent a birthday cake for my brother. Check-out was fast too. One downside is the parking area which was on the 7th floor. It was a round swirl going up or down and caused us to be dizzy. Overall, i recommend this hotel. It is not very high-end but the service and people are good and facilities are nice. P.S. We were not able to go to the ****** as we have a kid with us.

Great clean hotel for a great price. Decorations and staff were amazing! Easily the best part. They also provide helpful tools to plan your vacation and clean filtered water. The outlets will work with any (at least most) style of plug. The rooftop also has a fantastic restaurant and bar area! There is even a sauna up there too. They also allow bicycle rentals from the lobby if feeling adventurous. My only real complaint is the stairwell could definitely use better lighting. Oh also the airport shuttle is paid, but that goes for everywhere in the country so far