Hotel Marseille dengan Bar

โรงแรมขนาดใหญ่ หรูหรา ให้บริการดีสมกับเป็น IHG ดีมากๆ พนักงานดูแลดให้บริการเป็นอย่างดี ถ้ามีโอกาสเดินทางไปอีกครั้ง อยากกลับไปพักที่นี่อีก อาหารเช้าเยอะและอร่อย โรงแรมมีกลิ่นหอมที่ชอบตลอดเวลา เตียงนุ่ม หมอนนอนสบาย ชอบมากค่ะ ต้องกลับไปพักอีกครั้ง

The room was super clean and the hotel is just next to the main station.

Un magnifique établissement bien situé à mi chemin du port ou de la gare SNCF à pieds. Extrêmement confortable, les chambres sont bien équipées. Côté restauration, le petit déjeuner buffet est complet, toutes options salées ou sucrées et très copieux. L'équipe hôtelière en place est chaleureuse et accueillante. Et le rapport qualité prix est excellent. Une belle expérience a renouveler qui permet de passer un beau weekend agréable dans la ville de Marseille

Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay… The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up). The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast. Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina. The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window! The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage). Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations. The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday. The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed. The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day. There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel. The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit. Overall, I was satisfied with my stay, and would come again if the above issues were resolved.

The room we paid extra to hve view and light avoiding the back alley. Then a band with at leas ten instruments played all day without stopping a minute. Looked like a group from somewhere, hotel would not do a thing about it. Decibels over the norm you call the police or municipal autorities but the receptionist, keen at the hour of overcharging did not want to do anything. Bad experience. No sleep at day time is possible there.

It was disappointing to see that the hôtel location is long time walking from city center and not idéal location but the view is pretty and breakfast disappointing with Frozen food as well

Standard hotel, well placed if you are visiting the city and surrounding areas. Bit disappointed room was not set up for visitors on a late arrival (beds). Small for more than 2 in a room/apartment. Balconies are a nice bonus, if you managed to get one. Breakfast was extra charge, but you can go and enjoy breakfast down by the port.

Superbe séjour, je retournerais . Personnel très aimable, serviable et attentionné

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

It's about 40min by taxi from the airport for the fortune of 80 euros and still one need to roll suitcases for 2 extra minutes - either that, or the taxi driver didn't want to drop us in front of the hotel... Location is really prime, right at Canebière and with a tram stop just opposite, less than 5min to the old port and with a number of shops and restaurants at walking distance. Amazingly one can't hear a pin drop despite the whole mess outdoors! The area around the hotel is just busy and lively, I never felt any sort of risk any time, and some of the reputation unfortunately has to do with ethnical prejudice. Nevertheless and like everywhere in the world nowadays, watch your belongings and behaviour. The whole staff is most attentive and friendly, they really do their best to accommodate your needs and even acknowledge the problems the hotel does have. They are the only reason why I didn't give the hotel three points only! Strangely no identification or credit card confirmation was needed upon check-in; I may appear to be the most trustworthy person in the world but that's not the case for everyone, and not only for my own safety in the house: IDs of whoever is checking in must be checked, as simple as that. They have different kinds of suites and the corner ones are compact yet functional, with one sitting room adjacent to a bedroom and separated by running door. That's better and more honest than many hotels, which don't even have that and dare to call what they have as a suite! Free space is minimal but it's all manageable in the rooms; however, the bathroom counts as a major design mistake! Despite its instagramability, it deserves zero in practicality and even offers a high risk of injuries for not having a proper shower and forcing the bathing in a slippery narrow bathtub. There are no hangers for towels nor shelves for putting toiletteries or whatever else away. The designer who dared conceive this must have his diploma cancelled! Breakfast is served in the mezzanine and offers delicious breads and jams, local honeys, hot dishes, cheeses and juices. It's all the same every single day and the presentation is not appealing, like the mushrooms looking completely burned. French cuisine is known for its delicacies and it wouldn't cost them much to introduce guests with some of them, changing the menu on a fairly regular basis. Internet works fine and even reaches the corner of the street. And housekeepers should learn to leave the key in the socket: if placed there, there must be a reason! The hotel doesn't offer any parking and unwisely doesn't have partnership with the closest one (Charles de Gaule), to grant us a better deal. It's a five-minute suitcase-rolling down the street. All that said, the feeling is that it costs way more than it should, not being at all a bad choice for your first or revisited time in Marseille.