Hotel 3 Bintang di Marseille

Value for money was great. The room was very clean and kitchenette was complete. But the refrigerator wasn’t working at all…so we couldn’t keep anything cold. Air-conditioning was very effective and quiet. Location was not great, but good — it was super near Gare Saint-Charles, but around a 10-15min walk to the Old Port. Nevertheless, I would recommend this aparthotel.

very close to the station! and the staffs are friendly and helpful

Excellent location, just beside the station. Really friendly staff and the room was very clean and functional.

Hôtel convenable pour un 3 étoiles situé près du métro Perrier, un carrefour City juste à côté 7/7. L’endroit est propre mais pas nickel ( les angles ne sont pas fait) petit coin cuisine avec vaisselles dépareillées bouilloire mais pas machine à café . L’hôtel est silencieux, les chambres sont bien chauffées. Personnels disponibles

Room was small but it's for sleeping...staff was very friendly and helpful. Not in the middle of everything but easy walk to key sites. Very clean, nice amenity that is used for breakfasts but open all day for beverages and tables and comfortable chairs...and it was made available to us after check-out as a place to use after a day of touring while luggage was held.

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

Nice hotel. Excellent location, because it is 2 minutes from the station. The room was quite spacious, with a shower and a soft bed, which was what we needed. Very kind staff. When we visit Marseille again for short stay, it will be our choice again

This B&B is located in 'La Joliette' district. Vieux Port is accessible within 15 minutes by foot. The central station Saint Charles is about 15 minutes as well. Metro and Tram Station is in front of the B&B which is also convenient. Furthermore the Joliette shopping mall is within 5 minute walk with a stunning view. The reception is friendly and helpful; they speak English and they understand my basic French well. The rooms itself are quite small, we wished for separate beds. However they are put next to each other so it does not differ from a single bed. There is air conditioning, television, electric outlets and the bathroom is basic (no shower curtain). We have no on board safe. Rooms are accessible by a code instead of (key)cards. The breakfast costs EUR 8,50 per person and it is a typical French Breakfast. Furthermore services are quite limited, but is to be expected from a B&B. In overall great value B&B with great location, nothing outstanding however.

You could not get a more perfectly located hotel if you tried. Situated literally outside Gare St Charles, this hotel is super-convenient. There is also a Metro station opposite and from there you can go anywhere in Marseilles. It is only two stops to the old port area of the city. The room was clean, bed was comfortable and the staff are really nice. Only knocking a star off because the lift failed on me on my way out of the hotel and caused a minor panic as I was racing to get a bus to the airport. The night porter fixed it very quickly though!

This hotel is basic and the room was small but clean and tidy. The staff were helpful, polite and spoke good English. It is located in the Business district of Marseille where all of the buildings look exactly the same, from office blocks to hotels to car parks. The hotel had a bar/dining/terrace which was on the walk way. It was close to a boutique shopping centre with a food court which we walked through but didnt use. The number of vagrants and beggars in the area made us feel uncomfortable. It is impossible to stop in your car outside so prebooking car parking is a necessity, but it did work well. Although the Pope did not stay at this hotel he did cause us some travelling difficulties around the town and he caused the Cathedral to be closed for security. (we wished they had put the closed sign at the bottom of the 174 steps not at the entrance to the Cathedral).