Hotel berhampiran Île Moyade, Marseille

Hôtel convenable pour un 3 étoiles situé près du métro Perrier, un carrefour City juste à côté 7/7. L’endroit est propre mais pas nickel ( les angles ne sont pas fait) petit coin cuisine avec vaisselles dépareillées bouilloire mais pas machine à café . L’hôtel est silencieux, les chambres sont bien chauffées. Personnels disponibles

Really nice! I loved how you can have your own space by closing the curtain. The beds didn't make any noise or movements when you climb into the upper bed. Maybe a small improvement: sign for where the reception/checkin is or some arrows. Overall had a nice stay, very cozy place and clean and good working services

Magnifique boutique hôtel à deux pas de la gare St Charles Séjour parfait Mention particulière pour la disponibilité et l’amabilité du personnel

Value for money was great. The room was very clean and kitchenette was complete. But the refrigerator wasn’t working at all…so we couldn’t keep anything cold. Air-conditioning was very effective and quiet. Location was not great, but good — it was super near Gare Saint-Charles, but around a 10-15min walk to the Old Port. Nevertheless, I would recommend this aparthotel.

Excellent location, just beside the station. Really friendly staff and the room was very clean and functional.

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

Spent 2 nights here recently. We arrived by train and decided to walk. It took us about 15-20 minutes from St Charles station using Google maps. There is a tram stop right outside the hotel but we didn't manage to figure out if the line went near the station. Big, open reception area. We didn't try the breakfast but instead walked round to cafe Pomme du Pain for a crossaint and coffee (it's in front of the Leš Terrasses du Port shopping mall which is about 7 mins walk but if Leš Docks is open you can cut through to make it quicker). There were also a few cafes and small eateries inside the Leš Docks shopping area but very quiet in the evening when we went so another night we walked to the Old Port, about 15-20 minutes. There's a couple of bars on the way too. Decent size room for our stay and we had room for our 2 large suitcases without feeling crammed. It was my birthday when we arrived and staff had put some balloons and deco in our room along with some lavender and soap which was a lovely touch. It would have been good to have had tea/coffee making facilities in the room. We were able to leave our luggage after check out for a couple of hours which was handy.

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

On coming from the airport I didn’t find the hotel easy to locate. The entrance has steps in front of it and I had to lug my suitcase up them which wasn’t at all practical. Whether or not there was a ramp somewhere I have no idea, but I didn’t see one in the dark. After a frosty reception I found the room perfectly adequate and very quiet. The bed was comfortable. There was no water in the room which I found surprising and a small bottle would have been appreciated. The bathroom was very clean and modern and had very nice toiletries. The staff in the morning were very friendly and the breakfast was very good. The scrambled eggs were delicious. Overall the stay was okay but next time I will stay nearer the airport.