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Maritim Resort & Spa Mauritius
4.1/549 Ulasan
Balaclava
I want to express my gratitude to the team working at Maritim Resort & Spa Mauritius over my stay there. I must say ur personnel are very friendly and are very professional. My special thanks to Mr Deven (bar),Mr Vishnu(restaurant)and Mr Antish(lounge). I must say these guys give their best of themselves to ensure their guests are happy and having a nice time. The good team spirit, their gentle and positive gestures will give u warmth and hospitality u people need to relax and have a good time with ur dear ones… the hotels need more people like you. Thank u for making my stay a pleasant experience 🙏.
Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts
4.2/550 Ulasan
Port Louis
The reason we have given a rating of Very Good is because the Mauritian staff have been amazing & do go beyond to make our stay a great experience - ‘hospitality, warm welcome, smile & humour’. As we walked in we were impressed with the welcome & induction by the member of staff on duty (02.11.23). The hotel itself had the ‘wow’ factor for us in terms of Spa & Wellness. Great environment, architecture & design. The second day my husband & I had one treatment each. Yolena did an amazing job. Best treatment I have ever had. My husband’s feedback on his treatment with Vanessa is all very positive, relaxed & professional. We enjoyed the music. Great singers - unfortunately there was a lot of noise from a big group of different ages, some teenagers. It did spoil the appreciation of such great singers. The service from the mauritian waiters/waitresses were fantastic - we were looked after so well. They made us feel special. Renu, Arvin (Manager), barman were all so dedicated to their job, and doing their very best. No disrespect to the newly-imported staff - they are trying but sadly the language is a great barrier, which is a detriment to the service all tourists received from Le Jadis. We loved the creole lunches prepared by Anna, and it was to expectation. The one disappointment for us was the food in the main restaurant. It was very poor. So unexpected from a 5-star hotel. The first meal - beef sirloin was tough & lots of fat, and unedible (it was returmed & changed to a different meal on the menu). Second meal was Red Thai chicken curry, which did not look nor tasted like red thai chicken. The 3rd & 4th meal were, basically, buffet,!!! The very basic of presenting food was missing - hot food was served on cold plates. In fact, there is no facility for warming plates. Unbelievable of a 5-star hotel!! One other factor which needs to be mentioned - we chose Le Jadis because of the Spa & Wellness, and calming environment, quiet & peaceful. We were quite shocked that Le Jadis finds the need to take groups for parties, i.e. teenagers celebrating birthday, creating non-stop screaming, shouting in the swimming pool for the whole afternoon. This does contradict the very essence of Le Jadis’ philosophy on calm, quiet and peaceful. Please note that this review is based on our very recent Experience at Le Jadis but it is also against a benchmark of all other 4-star & 5-star hotels where we have been over the years
The Westin Turtle Bay Resort & Spa, Mauritius
4.6/572 Ulasan
Port Louis
An exceptional stay at the resort, with 5 star treatment by all of the hotel staff. All of the staff that we came into contact with went out of their way to provide true Mauritian hospitality at its best! A highly recommended resort for couples and families. The rooms were well-maintained with a clear sea view and a view of the plunge pool. The quality of food, upkeep of the restaurants and all public spaces were immaculate! Many exciting water activities that were complementary with our stay as well as various themes provided at dinner time to keep guests entertained. Kevin and his team will be sure that you leave with the biggest smile on your face after each meal! Well done team!
The Address Boutique Hotel
4.2/558 Ulasan
Port Louis
Отличный отель! Сервис на высоте! Особенно радует нестандартное оформление территории и архитектуры. Видно что в этот проект вложено много сил! Не забудьте прокатиться по реке!
The Ravenala Attitude
4.3/575 Ulasan
Balaclava
Our family had a wonderful stay at the hotel, service provided is excellent from check in till check out, hotel atmosphere is wonderful. Staff are very friendly, we were surprise by the dedication of work. Spending great time with my family. Special thanks to Ms. IDIANA Ms. Varusha from front desk, and Mr Sachin from restaurants and 2 intern Mr ganesh and another girl. Will surely visit the hotel again❤️❤️❤️🥂
InterContinental Hotels Resort Mauritius
4.4/551 Ulasan
Port Louis
The hotel itself had a lot of positives - the room was beautifully appointed with an amazing seafront view. The on-site Thai restaurant also served up delicious meals during our stay. However, our experience was significantly marred by the unsanitary and unacceptable conditions at the hotel's Senso breakfast buffet. On both mornings, we were appalled to find flies swarming around many of the food stations. Even worse, there were cockroaches crawling on the pizzas at the corner counter. Despite pointing this out to staff, they seemed embarrassed but took no visible action to address or remedy the situation. While the room quality and location were lovely, the flagrant health code violations with pest issues at the main breakfast venue put a dark cloud over the whole stay. Seeing roaches walking across food is absolutely unacceptable for any reputable hotel, let alone one charging premium rates. The indifferent staff response only compounded the problem. Unless the hotel gets its pest control issues fully resolved, I cannot recommend staying here based on this extremely off-putting experience at the breakfast buffet. Cleanliness should be a top priority, and the hotel failed drastically in this regard during our visit. The room and views don't make up for having to dine among insects and roaches

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